Company

Website: www.duinrell.com
Adress: Duinrell 1
Zipcode: 2242JP
Location: Wassenaar
State:
Country: The Netherlands
Phone/Email: 0031(0)70 5155 428

Wonderfully located in the forest and dunes, nearby a wide beach and The Hague is holiday park Duinrell. Young and old can find everything for an unforgettable family holiday in the green belt of South Holland: one of the most beautiful amusement parks of the Netherlands, one kilometer of waterslides in the tropical Tiki Pool, a family camping site, comfortable Duingalows amidst the trees, and group accommodation.

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Duinrell.com
Total score
9.3
out of 10
Most recent review
5 days ago
Legenda
> 90 days
30 - 90 days
< 30 days
226 reviews (12 months)
226 reviews (total)
1994 views
100% recommends this company
Filter reviews on the amount of stars for reviews within the last 12 months
78% (177)
21% (47)
0% (1)
0% (0)
1% (2)

Reviews

2
Positive
Free entry to the pool and attractions
Suggestions
Staff can be very rude especially those organizing the activities. Dungalow was not clean on arrival. Cooking facilities very poor. Pest control needs to be stepped up on walking back to dungalow one evening 2 rats crossed my path.
Teresa

Published on: 17/07/2019
Recommendation: No


1
Positive
Attraction rides in good work working order compared to other parks we have used.
New Tiki outdoor pool a welcome addition.
Suggestions
When paying my deposit I had no issue using my Visa Debit card however when the balance was due Duinrell and would not accept payment by same Debit Card or any other card ...
Totally ridiculous behaviour for a business in 2019 that refuses to accept european payment by card.
I then had documented issues with their online transfer system.
Got absolutely no meaningful help from the Duinrell booking staff either by phone or email.
In the end even though I had offered on many occasions to pay by the same Card they accepted for my Deposit the Duinrell customer relations solution was ...
If I didn't pay up the holiday would be cancelled.
I have a full email record to confirm all of this sorry mess caused by Duinrell refusing to accept payment .

My second and last visit to Duinrell ..
Kevin Delaney
Ireland

Recommendation: No