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8

Shopping experience was nice but international shipment partner was not

Item I needed was not very rare but yet only available at sail center. So +1 on the selection. My questions were promptly answered to my satisfaction, +1 on the customer support. However, it took very long for shipment provider (TNT) to deliver the package. I have purchased a similar item from an UK based company 3-4 months back. It only took 4 days to deliver the package after purchase order. It took 20 days (april 14th to may 5th) for my order to arrive this time. Elapsed time does not include shipment preparation, verification etc, jut the time spend on the road. I understand that there were national holidays in both shipping country and the receiving country. However this is still way too long.

  • Would you recommend us? Yes
9

Good customer service

Fast feedback and great service. Quality products.

  • Would you recommend us? Yes
10

Uitstekend

Handige website, makkelijk bestellen en snel geleverd

  • Aanbevelen? Ja
9

Ik ben blij met sailcenter

Snel geleverd

  • Aanbevelen? Ja
4

Very bad - it took 4,5 months for me to get my order. And I needed it for a regatta

Vary bad service!!!

  • Would you recommend us? No
10

Excellent product and customer service.

Sailcenter made it very easy to charter an Optimist for the Magic Marine Easter Regatta at Lake Braassemermeer in April. The boats and equipment were brand new and well laid out for the sailors. Checking in and out was orderly and efficient. Well done.

  • Would you recommend us? Yes
5

Bandenmaat vd dolly banden te klein. Ga ze terugsturen voor ruilen naar juiste maat

Ok. Maar verkeerde maat besteld

  • Aanbevelen? Ja
6

Nachlässig in Sachen Email Mitteilungen

Nach der Buchung kam keine Bestätigung und kein Head Up bis wann der Restbetrag fällig wird.

  • Würden Sie uns weiterempfehlen? Ja
8

Very polite and efficient staff.

Every time i dealt directly with Sail Centre staff they were very polite and helpfull. However my order was delayed by a week during transit which was very disappointing.

  • Would you recommend us? Yes
8

Prettige en professionele klantbenadering

Ook bij kleine aankopen veel aandacht en deskundig advies.

  • Aanbevelen? Ja
10

excellent services

Fast delivery, quality products.

  • Would you recommend us? Yes
10

Altijd professioneel en behulpzaam

Alle medewerkers en team leden weten waar ze het over hebben. Goed en betrouwbaar advies en uitstekende service. Indrukwekkend in deze qua logistiek uitdagende tijden.

  • Would you recommend us? Yes
9

Solid and professional

I need to give a present to my grandson for the new sailing season and he was very happy. Delivery with regular post to Spain was done in time. Thanks a lot!

  • Would you recommend us? Yes
10

Fast, efficient, reliable.

The web shop Everything was fine, the order confirmation was fast and correct. Shipment tracking is perfect. The packaging was ok, I received the product within 5 days of ordering. the web shop provides easy-to-use and gives relevant information about the products. Reliable partner.

  • Would you recommend us? Yes
8

Snel en netjes geleverd

Sailcenter levert snel en producten zijn top. Alleen jammer dat bij 1 maat groter bestellen je wel verzendkosten €4,95 moet betalen en ook je retour €7,25. Het voordeel wat ik had t.o.v. een andere zaak werd hiermee weer te niet gedaan. Verder erg tevreden.

  • Aanbevelen? Ja
10

Fantastisch !

Verwachting werd overtroffen. Zeilhorloge was binnen halfjaar stuk en 1 telefoontje en 2 foto’s waren voldoende om de garantie af te wikkelen. Gewoon simpel en vlot werd het opgelost.

  • Aanbevelen? Ja
9

Excellent service

Prompt deliveries. Broad range of products. Fair prices.

  • Would you recommend us? Yes
10

Easy, fast!

No problem!

  • Would you recommend us? Yes
10

Excelent¡¡

Good inventories, timing and services.it is always a good experience for Sportive Sailors. Please, keep sailing this way¡¡

  • Would you recommend us? Yes
8

Excellent

Best store price quality

  • Would you recommend us? Yes
10

Prachtige zaak met zeer vriendelijk personeel

Tijdens een meerdaagse zeilwedstrijdevenement ging er bij ons aan boord iets stuk in de laatste race van de dag. De volgende dag (zondag) wilde we natuurlijk ook racen. Het onderdeel betrof de klem van de neerhouder waar we geen spare van hadden. Sailcenter gebeld vanaf t water en ze gingen direct aan de slag. Inmiddels was de winkel formeel gesloten, maar toch werd ik netjes geholpen en konden we het evenement afmaken. Super.

  • Aanbevelen? Ja
10

Delivery next day - extra friendly support

If you order before 16 you get your delivery next day and if you need anything they are very customer centric and friendly

  • Would you recommend us? Yes
6

Quick shipment but could improve packaging

Some smaller packaging or same packaging with foam could have prevented the code flag sticker to get bent as the 3 pulleys were loose in a large zip back within a large with no foam in the box, but the sticker was not teared so no harm done just improvement could be made, that's all. You were slightly cheaper to all other companies I checked and this is why I went with you. Thanks.

  • Would you recommend us? Yes
8

Toujours disponible

Le matériel est toujours disponible et expédié rapidement. Le conseil client est également de bonne qualité.

  • Nous recommanderiez-vous? Oui
10

excellent

Easy to order, fast and accurate delivery

  • Would you recommend us? Yes

Company details

16 Marinaweg

Almere 1361 AC

036 540 8895

[email protected]

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