Disappointing experience
I recently ordered two paintings from this company, but unfortunately, I received the same painting twice instead of the two different ones I had ordered. This was very disappointing as I was looking forward to receiving two unique pieces to add to my collection.
To make matters worse, when I contacted the company to explain the mistake and request a replacement, I was informed that I would need to return the wrong painting myself. This seemed like an unnecessary inconvenience, as I felt it was the company's responsibility to correct their mistake and make the return process as easy as possible for me as a customer.
Overall, I was very disappointed with my experience with this company. While the quality of the painting I did receive was good, the mix-up and subsequent hassle of having to return the incorrect painting myself left a sour taste in my mouth. I would not recommend this company to others and will be hesitant to order from them again in the future.