Filters

10

Snel, professioneel en goed!

Snelle reactie, professioneel en duidelijk. Kan ik aanbevelen!

  • Aanbevelen? Ja
10

Good

Professional and efficient experience.

  • Aanbevelen? Ja
10

The experience was nothing short of exceptional

The experience was nothing short of exceptional

  • Would you recommend us? Yes
2

The contracts weren't finalized and they didn't notice

We engaged EasyNuts to activate the utilities in our new apartment. They have been very nice over the phone, but after 2 months of signing the contracts for the utilities with them, we found out that none of the contracts were actually in place. Long story short, for two months we have been without a contract for water, electricity and gas, and they wouldn't even have noticed if we hadn't checked ourselves and communicated this to them. It was the second time that we used EasyNuts and we had great expectations since the first time everything went so smoothly, but unfortunately this time it couldn't have gone much worse.

  • Would you recommend us? No
10

EXCELLENT SERVICE

I have been contacted after rental apartment. The operator it was very nice and profesional and in 15 minutes I rented electricity, water, internet and gas services.

  • Aanbevelen? Ja
10

Great service

Very helpful and efficient, especially recommended for people like me moving to the country for the first time

  • Would you recommend us? Yes
10

Very fast, easy, and pleasant

Very good service with very fast answer time and very professional and helpful communication

  • Would you recommend us? Yes
9

Everything was great

Everything was great.

  • Aanbevelen? Ja
10

Very efficient and helpful.

I have enjoyed my customer experience with Easy Nuts. It was quick and easy to understand. The employee who helped me was friendly and helpful.

  • Would you recommend us? Yes
10

Seamless

The agent that called me was super nice, very helpful and extra nice. The process went smoothly.

  • Would you recommend us? Yes
1

150 euros fine because of their negligence

I am writing this review with immense frustration and disappointment regarding my recent experience with Easy Nuts. I engaged their services for the transfer of my electricity and energy contracts, expecting a smooth and efficient process. Regrettably, my interaction with Easy Nuts has been far from satisfactory. Despite engaging in written communication with them throughout the process, they forgot to conclude my contract with Eneco, resulting in significant consequences for me. To add insult to injury, I received a fine of 150 euros from Eneco due to Easy Nuts' negligence. This oversight on their part has not only caused financial repercussions but has also highlighted a severe lack of professionalism and attention to detail. I strongly advise anyone considering Easy Nuts' services to exercise extreme caution and be aware of the potential consequences that may arise from their incompetence.

  • Would you recommend us? No
10

Very efficient

Easy Nuts offered valuable support to me. I would have been completely lost without their assistance. I solved everything in one day, thanks you them. Thank you.

  • Would you recommend us? Yes
9

Super

Geweldig

  • Aanbevelen? Ja
7

.

.

  • Aanbevelen? Ja
10

Fast and convenient

I had a great experience, they were fast and super simple process

  • Aanbevelen? Ja
10

Excellent Service provided by Silvan van Horssen

Always friendly and took ownership of my accounts. He had a lot to deal with as the suppliers kept messing up but Silvan took care of everything and entertained a last minute switch when we were not happy with the service of one of the companies. Guy is an asset to your company. You should give him a pay rise!

  • Aanbevelen? Ja
10

Brilliant and friendly service

I recently emigrated to the Netherlands, and the energy and water arrangement is quite different from here I’m from. Easy Nuts made it simple to understand how everything worked and did everything for me. I just needed to accept contracts and provide meter numbers. Thank you for all of the help!

  • Aanbevelen? Ja
9

Very helpfull support providing good options.

Very helpfull for expats starting here. Everything is taken care of at a central spot, since there are quite many companys to be dealt with once you set up a new appartment. Minus half a star, because response time was sometimes not so fast (3 days), which is completly fine still.

  • Would you recommend us? Yes
10

Excellent and quick service

The team received my details from my rental agent and called me. They explained everything and set up all my utility accounts quickly and efficiently.

  • Would you recommend us? Yes
2

Geen resultaat

Kreeg van Budget Energie bericht dat zij uw aan melding niet konden accepteren. Kan nu zelf bellen of website bezoeken... Heb niet de indruk dat u mijn klacht begrepen hebt als u meent dat ik mijn beoordeling zou kunnen wijzigen. Heb geen reactie van uw kant gezien.

  • Aanbevelen? Nee
9

Very Good but can be improved

Dear EasyNuts Team, First of all thank you very very much for your help in setting up G/W/E. I have reduced only half star because my internet case with KPN provider was not handled properly. I had to call KPN team and came to know that my order was cancelled and then i had to re-order it. So it can be improved. Apart from that, nothing else. Regards, Nagarjuna

  • Aanbevelen? Ja
10

No complaints

The work was done phenomenally and they treat the costumer very respectfully.

  • Você nos recomendaria? sim
9

Super

Super

  • Aanbevelen? Ja
10

Professionality and courtesy

The lady who callde me was very professional and nice, fast with the contract.

  • Would you recommend us? Yes
10

Reliable service for expata

It is always great to contact easyNuts to get the best contracts for your utilities. It is always hard for an expat as myself so I rely on them each time I need a new utilities contract.

  • Aanbevelen? Ja

Bedrijfsgegevens

Westplein 12

3016BM Rotterdam

+ 31(085) 208 17 94

[email protected]

Over Easy Nuts

Easy Nuts platform helps people when moving to a new home with there utilities free of charge. Moving home can be stressful at the best of times. We offer a friendly, helpful service designed to make your life easier, saving you time and money. Call us and find out how we can help.

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