Reviews voor Neptune Store

ik werk met verschillende componenten van neptune maar nog niet alles is ondertussen operationeel. Maar hetgeen wel reeds draait is zeer gemakkelijk in gebruik en programmatie. kwalitatief gaat het steeds om sterke materialen.

They never fail amazing service always deliver on time great shop

I can’t use the energy bar here in Ireland because we have UK plug and the energy bar is EU plug. I am very disappointed.

There were some issues with my order but they swiftly dealt with once identified.

Had a really good experience both ordering and receiving the products. Even when I made a mistake they quickly cancelled the wrong orders so I could recorder. Would definitely recommend. Fast and free shipping.

TOP OF SALTWATER

Snelle en goede service

Good webshop easy to use, quick shipping. It will not be the last time I will make a purchase from Neptune store.

.

Got me the new apex a3. Sendt to Denmark with no problems. Will use them agien

Overall excellent and will order again.

I can only describe neptunestore.eu as being my Local Fish Store that happens to be online and 2.000km away from me. The level of customer service and attention is better than I have ever got from any local reef store that I go to. Wilbur Tim, and everyone else are truly and genuinely committed to the wellbeing of your animals and will go to extreme lengths to help you out in case something happens. I love my Neptune gear (and have owned all other brands you can think off) and in our hobby everything will fail at some point. So having someone that I know will be there for me and support me is crucial, and no one i have come across does it better than Neptunestore.eu.

I have ordered several times from your shop always whit good service

Recently ordered a ph probe to replace my probe in an Alkatronic machine. Have been considering moving away from Focustronic for awhile as I find their software quite troublesome. Have to admit Neptune would be at the top of our list as a better solution. There was a problem with shipment however they tried everything they could to resolve it. So great customer care and amazing product

You decided to stop shipping to Israel leaving customers with unacceptable shipping rates and bad service. I will stop buying your equipment and gradually retire Neptune equipment I purchased worth $$$$ just because of your bad service. I cannot rely on you for parts and service paying outrageous shipping rates

All Neptune Systems products, at good prices. Fast and economic shipping. And the most important, good communication and good costumer care. 100% recommendable. I am sure I will continue shopping there.

I have bought complete system from Neptune. During last 6 months I opened 4 ticket for different part of system . You service and quality is horrible in comparison to your price . You forced me send back first defective part , even you don’t have the system to make a return Label for Post . I spied 50 Euro until now Zinsendiensts back your defective parts plus a lot of time that wasted . I wrote a lot of complaint email but it seems you don’t care . And it seems you don’t like to make your customer happy.

Siempre tienen muy buena comunicación con el cliente. Facilidad en la compra y envíos efectivos

Never had a problem with Neptune NL. I once had an issue with a WAV pump and they promptly referred me to Neptune US and the problem was solved very quickly by replacing the whole kit. Authorised by US and promptly actioned by NL.

Très bonne première expérience avec Neptune Store. Matériel tout à fait conforme à sa description et livraison rapide. Je recommande vivement ce vendeur

I got what I wanted and fast!

Versandkosten wirklich in Ordnung, sehr schnelle Lieferung in guter Verpackung.

Despite some issues with the parcel courrier service provider, the store and the customer service was outstanding with good listening and rapid feedback. Don’t hesitate go ahead!

The best shop in Europe best service ever!

I order a battery for my aquarium. It was shipped really fast