Filters

9

Prompt delivery

I ordered, you processed the order and it was delivered on the day expected. Job done nothing else to say.

  • Would you recommend us? Yes
10

verry good customer service

asked a question regarding tax - get an answer the same day. operater went the extramile and even let me know the status of my order. order: shipping and tracking worked good.

  • Would you recommend us? Yes
10

Amazing Customer Service

I have used (and continue to use) a competitor aquarium controller for 3 years so I was reluctant to consider changing to Neptune. After my first call with Tim Struijs my doubts disappeared! Tim is clearly highly knowledgeable of Apex and an enthusiastic Reefer which immediately erased any concerns I had of owning a US made controller in Europe. I feel I can completely trust Tim and the rest of the Team at Neptune Store to help and guid me along any issues that might occur going forward (which with aquarium controllers inevitably happens). I am still in the process of setting up the unit but given these initial contacts I believe that I Weill likely completely switch from my current controller to Neptune.

  • Would you recommend us? Yes
10

Schnelle und kompetente Antwort

Top

  • Würden Sie uns weiterempfehlen? Ja
10

Très bien très sérieux

Très bien très sérieux toujours au top

  • Nous recommanderiez-vous? Oui
7

Hold services

Delevering off Triton

  • Would you recommend us? Yes
10

Son responsables y rapidos

Soy de Tenerife (Islas Canarias), y me llegó muy rápido en tan solo 9 dias ya lo tenia en casa.

  • Would you recommend us? Yes
10

Quick and knowlegable

Questions were answered promptly and my order arrived after only a 3 days, although it was international shipping.

  • Would you recommend us? Yes
10

Very good service fast shipping and reply

Very helpful and very friendly staff shipping same day too as described on there web site

  • Would you recommend us? Yes
10

seamless

EASY TO USE ALTHOUGH THE WEBSITE IS NOT SET UP TO HANDLE AN ADDRESS WHERE THE HOUSE HAS A NAME AND NOT A NUMBER

  • Would you recommend us? Yes
9

Perfect

Annelies geleverd

  • Aanbevelen? Ja
10

Good service from store your staff

very good service and even when there was an issue with product the respond was super fast I will definitely buy again.

  • Would you recommend us? Yes
10

happy about it

quick reply to mail fast order good item

  • Would you recommend us? Yes
10

perfect

Snelle levering

  • Aanbevelen? Ja
10

Excellent service

Good prices, fast delivery, and very easy to get in contact with.

  • Would you recommend us? Yes
10

Envoi rapide

Rien à signaler , tout était parfait

  • Nous recommanderiez-vous? Oui
10

Super Fask UK shiipping

Over priced in UK..

  • Would you recommend us? Yes
10

Great service super fast delivery to the uk!

Thanks for sending out so fast! It would be great to see you sending out equipment with Uk plugs! Your stock is much better than in the Uk

  • Would you recommend us? Yes
10

Top Händler schneller Versand

Top Händler schneller Versand

  • Würden Sie uns weiterempfehlen? Ja
10

Freundlich und Hilfsbereit

Freundlich und Hilfsbereit

  • Würden Sie uns weiterempfehlen? Ja
10

Excellent service and fast shipment

Excellent service and fast shipment

  • Would you recommend us? Yes
10

Excellent service

Had an issue with the DDR on my system giving a false alarm. Unit was returned to Neptune store for testing. The Neptune Store staff kept me informed and a new unit was quickly dispateched to me. Excellent after sales servioce.

  • Would you recommend us? Yes
10

Very fast delivery. Everything excellent

Very fast delivery. Everything excellent

  • Would you recommend us? Yes
10

Smooth operation

The ordering process was easy I needed to contact customer support because the PostNL tracking wasn’t working. Response was quick and helpful.

  • Would you recommend us? Yes
10

Perfect ...

No problem at all with shipment and products arrived.

  • Ci consiglieresti? Si

Bedrijfsgegevens

Huygensstraat 35

2652 XK Berkel en rodenrijs

102661058

[email protected]

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