Puma Velocity 2.0
I ordered shoes at Puma Velocity for 89.70 euros on 19.02. DHL informed me that the parcel will be delivered on 22.02. I was waiting at home for delivery. In the evening I checked the DHL track and trace and it turned out that the package was delivered. I live on the 3rd floor of a block of flats, so I went down to check the mailbox for advice. Unfortunately, I did not find any information or package on the cage. I informed Quofi of the incident. They wrote to me that they would check it with DHL. On February 28, I sent another e-mail asking what about my shipment. They wrote back that they were waiting for info from DHL. A few days later, I received an email asking me to evaluate my purchases. I sent a question about my parcel again and if I should give a grade, unfortunately no one from Quofi answered me. I lost 90 euros and no one even bothered about it. My rating is 0. I warn you against shopping at Quofi.nl, they are only interested in selling, after-sales service does not exist and complaints are not considered ...
