4 stars: good service, well treated
Positive I have long-ish hair (comes down to just below my chin) and I wish that this product would give just a tiny bit more hold. I use a volumising mousse, some hair oil, then this and then hairspray in order to get the style I want. It's a good product that doesn't make my scalp feel overloaded with product build up, and I did see from a reviewer that you can go in one time for a very loose hold, and another time/couple more times in order to build up more strength/hold, which I would agree with. I don't like the smell. I don't usually mind smells, as long as the product works, and the smell does go away. However, on application, it's overpowering and I can tell that this product is one that I'm going to get fed up with. Does leave hair looking matte. If you go in a bit at a time, it's great. Sometimes if you go in a bit heavy handed at the beginning it can get a tiny bit greasy looking, where you would run your hands through your hair the most. Would I repurchase? I don't know. Is it something I can keep using until it runs out? Definitely. It's perfectly fine for my long-ish, fine hair type. Suggestions Delivery and customer service: Great. Fast and easy.
Product improvement: Nice texture and creaminess. Just a tiny bit more hold and find another scent. One that is toned down and a bit more refreshing than overpowering.