Atrocious Service, Indifferent Attitude & Chaotic Experience
SLOWJUICE is a disaster from an operational point of view.
We ordered a unit and paid for courier delivery.
We also have a dog — a medium sized, slightly psycho, VERY LOUD dog — that barks at anyone, anything that knocks on the door.
We were home sick, awake and watching NETFLIX.
There was NO DELIVERY ATTEMPT by the courier, no knock at the door, no "We Missed You" type delivery message..... and not a peep out of loving, if rather psycho, barking dog
We contacted SLOWJUICE to track our package. First they couldn't find it. Then we told that our package had been dropped over 40 minutes walk away from the house. We enquired why the package had not been dropped off at the delivery address and the opaque reply was "we use postal services".
There is no point paying for expedited home delivery if the delivery people don't bother to attempt a delivery. And, responsive informative customer service is a given these day.