Reviews voor A4H-TECH BV

Dag Kevin, Bedankt voor je beoordeling. Met vriendelijke groet, Team A4H-TECH

Hi András, Thanks for your review. Much appreciated! Kind regards, Team A4H

Hello Jenglis, Thank you for your nice review! Kind regards, Team A4H-TECH

Hello Iain, i am sorry to tell you that some of the points you are trying to make in your message below, are not correct. We have nowhere listed in our shop that we have this product in stock. Actually, we have the same text/information for every product and you cans ee this at product level just below the ''add to cart'' button. It says (and i repeat, this is the same for EVERY product in our shop): ''90% of the products in our store are in internal or external stock and we can often process your order quickly (varying from a few hours to a number of business days). Naturally it is possible that a product has an (unexpected) longer delivery time. Upon receipt of your order, we will always inform you about this and offer any available alternatives. So keep a close eye on your mailbox. We deliberately provide stock information about our products afterwards, because many suppliers do not offer a ''stock link system'' and we do not want to show '' estimates '' in advance, like many other webshops do (which are often incorrect and give you wrong information in advance). We only want to give our customers actual information on the moment of processing the order so we don't mislead our customers. If you need a product VERY quickly and you need to be sure that we have it in stock, please e-mail or call us or send a message via ''ask a question about this product'' below in the product description.'' After we received your order for a pretty unique hand brake cable (indeed, one of those suppliers who don't offer a decent stock link system and estimates from other companies who tell that it takes 2-3 days or 6-10 days are all wrong and based on ''estimates'' and not based on the real situation), we informed you that the product is not available at the moment and we refunded you the money. unfortunatelly this is the case and since this is a very unique product (with hardly any brands who make this item) we can't offer you an alternative. We really think we did our best for you and processed the order as quickly as possible. We communicated quickly and correct and you got the refund as well. We hope that you could reconsider your review after knowing this and you understand that this is unfortunatelly the case and we never told you that we do have the product in stock. We hope we can get another chance from you in the future to show that not ''every'' product has this issue and that we send hundreds of orders every week without this issue. Kind regards, A4H-TECH

Hello Dustin, Thank you for your nice review! Kind regards, Team A4H-TECH

Hello Domen, Thank you for the detailed written review. We hope to see you again next time! Regards, Team A4H-TECH

Hi Volkmar, Thanks for your review. Much appreciated! Kind regards, Team A4H

Hi Mario, Thanks for your review. Much appreciated! Kind regards, Team A4H

Hello James, Thank you for the detailed written review. We hope to see you again next time! Regards, Team A4H-TECH

Hi Carlos, Thanks for your review. Much appreciated! Kind regards, Team A4H

Hello Neville , Thank you for your nice review! Kind regards, Team A4H-TECH

Hi Péter, Thanks for your review. Much appreciated! Kind regards, Team A4H

Hello Marko, Thank you for the detailed written review. We hope to see you again next time! Regards, Team A4H-TECH

Hi Tom, Thanks for your review. Much appreciated! Kind regards, Team A4H

Hello Anthony, Thank you for your nice review! Kind regards, Team A4H-TECH

Hello Eugene, thank you for your email. This is not the wrong item you received. It's the right item but the image in our shop is an example and doesn't indicate exactly how the clutch kit looks like. Even the release bearing is not ''exactly the same'' but you will understand by looking at the picture that you will receive an organic clutch kit, with pressure plate and release bearing. That is the purpose of the image. We have also mentioned in our terms and conditions that the images we use are not always the exact products and sometimes generic images are being used because many brands don't have the exact image of the product either. This is the same case with Exedy. So i hope you understand that there is nothing wrong with the product, it will do the trick. Shipping the order took longer than normal because: 1: You choose for a bank transfer payment (always takes a few days before that payment arrives) and orders who pay immediatelly via credit card or paypal have first choice for shipping from our stock. We had to wait 3 days before we could process your order (receiving the payment) and in the meantime the clutch kit got sold to someone else. We also told you that orders who get paid immediatelly first come, first serve. 2: You ordered during our Autumn sale with 15% discount on for example the Exedy product and 10% on the ACT product and processing the order took 1 day extra because of the large amount of orders. 3: You added a product in the few days afterwards from your order date, which delays the process of your order. (because you preferred to save on shipping on the additional product) On the other hand, we gave you 6-10 working days on the date of processing your order and we have shipped your order on the 8th working day, so perfectly on time from what we informed you about. Maybe after reading this information above, you are looking a different way on your review and you can understand that most of your own decisions have made the order like it got processed. You will receive a request for possibly changing your review and we look forward to help you with any extra information on this case. We take this seriously as you can see. Kind regards, A4H-TECH BV

Hi Manuel, Thanks for your review. Much appreciated! Kind regards, Team A4H

Hello Ash, Thank you for your nice review! Kind regards, Team A4H-TECH