A4H-TECH sales and customer service very good, fast and effective. The transport is not as good, I finally had to pick up the package myself after more than 10 days waiting for it. I hope this is just a one-off incident, I will continue to buy from this supplier.
Hi Jose Luis, Thanks for your review. Much appreciated! Hopefully the delivery will be better next time, happy to help you again at your next order. Kind regards, Team A4H
Totalmente recomendable, el producto me llego en menos de una semana y en perfecto estado, no es la primera vez que compro, y voy a seguir comprando, cliente fiel!!!
Hi Winsthen, Thanks for your review. Much appreciated! Kind regards, Team A4H
Im placing my order last 2 of December 2024 arrived today 14 of January 2025 do you think it’s worth it to send a good rating im loosing my client because of this situation
Dear John, i checked your order and we have shipped your order on december 3rd, 1 day after you placed the order. You choose the shippping option ''DPD'' and technically, your order should have arrived within 2-3 working days in Italy. I think you mixed up 2 orders, because this order didn't had any issues and we didn't receive any emails form you rregarding a delay. Regarding a second order from you halfway/end December 2024 (just before the holidays): You ordered a set of pistons just before the holidays. Your order got delayed slightly (because one of the 2 items you ordered got delayed at customs during the holidays and the days after). We also informed you about this and on 09-01 your order got shipped. We always work with ''business days'' and the date of your placed order, minus all the weekends, holidays (christmas, new year and closing days from us) wasn't that far off as what we planned, but it looks a lot longer because so many days are not being used. I hope you understand it's a pretty hectic period during the year around Black Friday, Christmas, New Year etc. and that we try to do our best to deliver the orders as quickly as possible, but we are also relying on others (suppliers, customs and shipping companies). We do understand that if an order get delayed slightly, this is annoying, specially when you have a time scedule. We hope to help you in the future again and show you that this is not always an issue (like you have seen during your other orders). Kind regards, A4H-TECH
Sehr gut
Hi Anton, Thanks for your review. Much appreciated! Kind regards, Team A4H
They had a hard to find part on the shelf ready to ship and got it to me in two days, great company
Hello Booker, Thank you for your nice review! Kind regards, Team A4H-TECH
The customer service I received was awesome! From the moment I contacted them about an issue with my order, they were quick, understanding, and incredibly helpful. They not only identified the problem but also took care of everything without any hassle. Communication was clear and friendly, and I always felt valued as a customer. It's rare to find such dedicated support. Thank you so much! The quality of the parts I received is excellent and well packaged. Highly recommended!
Hello Joshua, Thank you for the detailed written review. We hope to see you again next time! Regards, Team A4H-TECH
Serviço optimo
Hi Ricardo, Thanks for your review. Much appreciated! Kind regards, Team A4H
I really apreciate that you can select your secific car to see only the fitting part in the shop. The only thing is whenever i reopen the page i always have to do the customization all over again.
Commande conforme,tout est bien dérouler de la part A4H-TECH, sauf Transport DHL suivi est à améliorer communication.
Ursprüngliche Bewertung
Commande conforme,tout est bien dérouler de la part A4H-TECH, sauf Transport DHL suivi est à améliorer communication.
Dear Robert, a shame to read that there was something with your DHL shipment/order. I asked our A4H-TECH shipping department for a clarification and this is what they told me when i gave them your ordernumber: You shipment ust got shipped like any other order at us. When you were not at home, DHL dropped a message to you that you can pick up the parcel at a local pick up point. When this does not get pick up within a certain period of time, DHL sends back the order to us. After that we contacted you that we have received back your order, even when the address was right. DHL informed us that they tried to deliver the parcel and after that they dropped it at a local pick up point. Since the parcel wasn't picked up, they send it back to us. We can't send a shipment a second time for free unfortunatelly. We only do that when there is a mistake made by us in for example the address or anything else caused by us. In this case we handed over the parcel to DHL perfectly, DHL did their thing and after that the issue occured. I understand completely that it's a real shame that you had to pay shipping costs 2-times, but it's not somthing we could do anything about. I hope you understand this point of view as well. We are getting ''punished'' right now via the 2-rated review from you, for something we did not have within our own control. Therefor we would like to ask you to reconsider the review and for that we will send a request. I hope the product eventually arrived in good condition and you are satisfied with the product(s) itself. Kind regards, A4H-TECH
I had a fitment issue with a set of mirrors and the team reached out to address my fitment issue. Nothing is ever perfect, but when the team reached out that human touch made it all work out. Cheers
Hello Ryan, thank you for your review. We have supplied you these mirrors 3 months ago and havn't seen an email from you with the notification that you are having this issue. That way we havn't been able to help you out to find out the reason, help you with a solution or a possible replacement. That is why we alsways recommend to contact us via email if there is any issue, so we can help our customers. Better for you and for us, even if the order is from New Zealand! :) Let us know if we can assist you with anything else via email. Kind regards, A4H-TECH BV
Ursprüngliche Bewertung
Fitment for the manual spoon style mirrors isn’t perfect. There could be improvement made in realigning the mirror mount to bases. The top bolt contacts door frame and prevents flush mounting. Will need to re drill bases and mirrors.
Hello Ryan, thank you for your review. We have supplied you these mirrors 3 months ago and havn't seen an email from you with the notification that you are having this issue. That way we havn't been able to help you out to find out the reason, help you with a solution or a possible replacement. That is why we alsways recommend to contact us via email if there is any issue, so we can help our customers. Better for you and for us, even if the order is from New Zealand! :) Let us know if we can assist you with anything else via email. Kind regards, A4H-TECH BV
Shipping was decent and smooth. Product came as described without any issues. I am very pleased
Hello Ernesto, Thank you for the detailed written review. We hope to see you again next time! Regards, Team A4H-TECH
Ich kann keine Bewertung abgeben habe was bestellt für meinen Honda aber noch nichts gehört wie und was
Hello Denis, thank you for your email. Yes, your order is delayed because of the holidays and we are just open again since yesterday and lot's of backorders have not arrived because shipping companies have our parcels still in progress and have not been delivered yet. your product is one of these parcels and we were planning to inform you today about this. My colleagues are working on it to send notifications to all the delayed orders (you will receive it shortly) and tracking the products we are still waiting for. Regarding the review: Yes, the idea is that you can review the product as soon as it arrives at you (as mentioned in the email you got from us). We will get back to you very shortly and apology for the 1 day delay so far (the shipment had to get shipped yesterday according to our given information in december.) Kind regards, A4H-TECH BV
Very good
Hello Aimn, Thank you for your nice review! Kind regards, Team A4H-TECH
Excelente servicio
Hi Rafa, Thanks for your review. Much appreciated! Kind regards, Team A4H
Extremely fast delivery of the car seat to the CZ, perfect, 10/10
Hi Vladimír, Thanks for your review. Much appreciated! Kind regards, Team A4H
Fast shipping, fit perfect, look like a new car! Thanks!
Hello Francisco, Thank you for your nice review! Kind regards, Team A4H-TECH
Super fast and good package thanks!!!
Hi Ionut, Thanks for your review. Much appreciated! Kind regards, Team A4H
Super vriendelijk! En hele goede communicatie. Ze helpen je enrom goe verder, ze geven zelf een alternatief wat helemaal aangepast is aan je noden. Zeer te vreden !!!!
Dag Sascha , Bedankt voor je beoordeling. Met vriendelijke groet, Team A4H-TECH
Já não e a primeira vez que compro peças com vocês. Serviço exemplar. Obrigado pela vossa dedicação Abraço
Hi Fábio, Thanks for your review. Much appreciated! Kind regards, Team A4H
From the day i enquired about the part i ordered i always received feedback from the sales team..Their service is of high standards..Thank you to the sales team for providing feedback at all times..you guys are the best..secondly i want to thank the team responsible for the shipping.you guys rock.shipping was so smoothly and fast. i waited for 3 weeks for the parcel to arrive which is fast as i stay in Namibia..the parts was packaged very well and no damage to the parts..i will make use of your service again..first time buyer and very satisfied with the service and the parts.
Hello Heinrich, Thank you for the detailed written review. We hope to see you again next time! Regards, Team A4H-TECH
I found this company y to be very informative and when I had to email them they were super swift replying with any queries I had. The ordering process was super simple and we will definitely purchase from this company again.
Hello Mary, Thank you for the detailed written review. We hope to see you again next time! Regards, Team A4H-TECH
It arrived fast, very well packed and in mint condition.
Hi Luis, Thanks for your review. Much appreciated! Kind regards, Team A4H
fast delivery, the packaging could be thicker but overall it's ok
Hello Csilla, Thank you for your nice review! Kind regards, Team A4H-TECH
danke
Hello Omar, Thank you for your nice review! Kind regards, Team A4H-TECH
Shipping was super fast, goods arrived undamaged, top at any time
Hi Domenic, Thanks for your review. Much appreciated! Kind regards, Team A4H
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