EDIT: Updating the rating from 1 to 2 stars. The missing parts for my Honda Prelude were found eventually. They were packed inside the Intercooler box for my Honda Civic. The box was a branded Wagner Tuning box, and they just threw parts for another car into the box without making a single note or leaving a message. So right now my 2 cars are in 2 different service centers 350 kms apart. The parts for the first car are in the trunk of the second car. Because A4H delivered the whole package to the wrong address (to my wife instead of my mechanic), my wife didn't look inside of the boxes and just forwarded the packages to respective service centers. Now one more time I have to deal with all of these messed up logistics. Funny part: in the tracking system it shows that all the packages were received by ME. Which just can't be true: at the time of delivery I was at another location. And I'll explain the 2-star rating: their customer support was non-existent. I had to reverse-engineer all this crap myself. ======================== ORIGINAL REVIEW: Order 21087120 So after spending about 10,000 EUR in total and being, one could imagine, a valuable client I experienced a total incompetence in regard to the order handling. I requested the order to be delivered to my friend (address #1) — something, which was TRIPLE-checked in the course of our email correspondence. However the order got split in 2 parts and sent to a wrong (my wife's) address. My wife received only first part of the order and never received the second one. When several weeks later I wondered about the second part of the order (which was only about 200 EUR), the manager just sent me a link with "delivered" status for that part of the order, stating that he "hoped he informed me sufficiently". You guys mishandled the order, and instead of accepting the responsibility you just wrote me a kind of "f u" message. If you don't resolve this bullcrap as soon as possible, I initiate a chargeback procedur
Hello Sergey, i have looked in the system to your order and the issues that came with that order. As far as i can see there has been made some mistakes here and we would like to apologise for this. We do hundreds of orders every week and sometimes things like this can happen and it all happens with 1 specific customer (as always). Some spects have room for improvement 100% sure and ofcourse we don't want to loose you as a respectable costomer. On the other hand we hope that probably at your work, somtimes things happen that are very unfortunate and that you always would try to do your best. For example: Small products were placed in a box of a large product and you thought it was not supplied yet. We could have put a sticker on the box that says'' multiple items inside'' and most of the time we do. But if the warehouse is extremely busy like now, they sometimes forget to add this sticker. On the other hand, of the hundreds/thousands of boxes that arrive at our customers, parts are in different boxes as well and people just search all the boxes just to be sure it's not in a different one. That is why we hardly get complaints about this specific situation which occured at you. But in the end, we do agree that there is definatelly room for improvement and my colleague will contact you shortly to talk about a solution that works for you and us, so we can hopefully continue our cooperation. Kind regards, A4H-TECH
Originele beoordeling
Order 21087120 So after spending about 10,000 EUR in total and being, one could imagine, a valuable client I experienced a total incompetence in regard to the order handling. I requested the order to be delivered to my friend (address #1) — something, which was TRIPLE-checked in the course of our email correspondence. However the order got split in 2 parts and sent to a wrong (my wife's) address. My wife received only first part of the order and never received the second one. When several weeks later I wondered about the second part of the order (which was only about 200 EUR), the manager just sent me a link with "delivered" status for that part of the order, stating that he "hoped he informed me sufficiently". You guys mishandled the order, and instead of accepting the responsibility you just wrote me a kind of "f u" message. If you don't resolve this bullcrap as soon as possible, I initiate a chargeback procedure within my bank.
Wide variety of JDM car parts from the cheap to the expensive brands. Good customer service
Everything fine and as ordered
Hier werde ich in Zukunft bestimmt nochmal bestellen <3
Ondanks 1 van de onderdelen onverwachts extra lang op zich liet wachten, werd toch gezocht naar een oplossing zodat ik reeds aan de slag kon met de andere onderdelen.
Todo perfecto mejor imposible
Ottimo prezzo ed ottimi prodotti: tutto ok!
I have an old 1991 Honda Concerto d15b2 engine carburated. All times i search a part in your company you solve my problem quick and easy. Congratulations for your very good work Best regards Paulo Mendes
great experience
Perfect
Wide variety of choice, website is a bit outdated so it can be hard to search but it is there, a lot of piece have their own description not a copy paste !
super goed geholpen met alles ! ze maken echt tijd voor je vrij en willen ook echt moeite voor je doen heel er bedankt voor mijn mooie uitlaat systeem !
Absolutely advised company. Truly professional and efficient customer service
De werknemers van All for Honda zijn zeer vriendelijk en erg hulpvol. Echt een aanrader als je honda onderdelen nodig hebt.
I think the browsing experience could be worked on a little bit. The back button takes me backwards too far while viewing a product and the thumbnails on the products could perhaps be a little bit smaller and have 2 rows of products in a category to decrease the amount of scrolling I have to do in the categories with a lot of items such as bushings or mufflers. Make it easier to find items for (the few items) that you have for some older cars. Such as 80s accords and civic shuttle Shipping could be a bit faster in my opinion. Prices are okay, customer service is one of the best and I can always find what I need from you
Hi Jonas, Thank you for the detailed written review. Nice to read you are thinking this way. We constantly try to improve the browsing experience. Coincidentally, a few points are included in our new webshop. We expect to launch this at the end of September.
He pedido dos litros de líquido de caja de cambios mtf3 y llegó dos días antes de la fecha estimada en perfectas condiciones
Hello Gonzalo, we are a bit surprised that you write a negative review, because you have accidentally filled in the wrong login to your account and that way you can't see your order anymore. Why does this mean we receive a 2 as a review? We can't do anything about that and your order has been shipped a long time ago and you have received a DPD tracking email in your mailbox as well. You can contact us via email or phone (clearly mentioned in our emails and website) if there is an issie with your account login, but i presume you understand that we think it's a bit drastic to give us a 2 as a review because of that. We hope you understand that we would like you to change this review based on the actual situation (same day shipping we processed for you with clear information) and that we are always reachable via email or phone. Kind regards, A4H-TECH BV
Originele beoordeling
He pedido dos litros de líquido de caja de cambios mtf3 y ahora noe deja entrar a mí cuenta para ver el estado del pedido, me han bloqueado el inicio de sesión porque me dice que la contraseña no es correcta, no sé si mi pedido llegará o no pero ya no podré pedir nada más en esta página porque no me deja entrar ni cambiar la contraseña, de vergüenza
Hello Gonzalo, we are a bit surprised that you write a negative review, because you have accidentally filled in the wrong login to your account and that way you can't see your order anymore. Why does this mean we receive a 2 as a review? We can't do anything about that and your order has been shipped a long time ago and you have received a DPD tracking email in your mailbox as well. You can contact us via email or phone (clearly mentioned in our emails and website) if there is an issie with your account login, but i presume you understand that we think it's a bit drastic to give us a 2 as a review because of that. We hope you understand that we would like you to change this review based on the actual situation (same day shipping we processed for you with clear information) and that we are always reachable via email or phone. Kind regards, A4H-TECH BV
Producten die ik heb gekocht zijn allemaal van kwaliteit. Moet er iets gebeuren betreft garantie dan word dat ook geregeld.
Hi Michael, Thanks for your review. Much appreciated! Regards, Team A4H
Great pre-purchase support for replacement parts information, fast shipping, accurate shipping email alerts. The best
good place to buy
Good Afternoon, Thank you for taking the time to write the review! I had a look at your order, we shipped your order directly from stock, but the reason for the shipment taking longer is because you have chosen for the budget envelope shipment " PostNL (MRW) - PostNL (MRW) letterbox 'budget' shipment (NO TRACKING & SHIPPING AT OWN RISK" because this shipment was selected we and you can not track this shipment. It is also known that an envelope shipment can take longer than regular tracked shipments. Next time you are in a rush with the parts please choose for a tracked shipment ;) Unfortunately at the moment the only thing we and you can do is to wait for the envelope to arrive!
Originele beoordeling
I have not received the package
Good Afternoon, Thank you for taking the time to write the review! I had a look at your order, we shipped your order directly from stock, but the reason for the shipment taking longer is because you have chosen for the budget envelope shipment " PostNL (MRW) - PostNL (MRW) letterbox 'budget' shipment (NO TRACKING & SHIPPING AT OWN RISK" because this shipment was selected we and you can not track this shipment. It is also known that an envelope shipment can take longer than regular tracked shipments. Next time you are in a rush with the parts please choose for a tracked shipment ;) Unfortunately at the moment the only thing we and you can do is to wait for the envelope to arrive!
Very pleasant experience, had to refund some stuff and they acted very fast and profesional.
Als je iets zoekt van tuning voor je Honda, is A4H-TECH de site waar je moet zijn.
Ich empfehle diesen Laden, die Flüssigkeit kam wie ursprünglich angegeben an, ich werde ihn weiterempfehlen.
Originele beoordeling
Der Kühler wurde nicht komplett montiert geliefert, das Schiebedach fehlte noch, die Lamellen waren verbeult, die Lieferung war einfach eklig, für so viel Geld kann ich diese Seite nicht empfehlen.
All was fine
I’ve been purchasing parts from a4thech for a while now and the only thing I have to say is to put some more stickers one the packages , costumers love sticker ! at the end , everything is perfect
Schnelle Lieferung, aber Ware finde ich könnte günstiger sein.
Van Het Hoffstraat 5
9351 VH Leek
A4H-TECH B.V. is al 19 jaar Nederlands meest veelzijdige specialist voor tuning-, styling- en vervangende Honda onderdelen voor o.a. de Honda Civic, S2000, CRX, Integra, Del sol en veel meer Honda modellen. Met behulp van enkele honderden bekende product merken kan www.A4H-TECH.com jou voorzien in het product waar jij naar op zoek bent. Of je nu jouw auto gebruikt als dagelijks vervoersmiddel, als racewagen voor op het circuit, als dragracer of in de autocross, A4H-TECH kan je de onderdelen leveren die je nodig hebt om het nodige onderhoud te kunnen plegen en om de Honda te kunnen tunen en stylen zoals jij dat wilt. E-mail: [email protected] Tel: +31 (0)594 857193
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