One2trach watch...Great product! usable in EU and very reliable! Unlike the belio watches we bought.
I urgently needed 2 smart watches before the holiday as the 2 belio watches my elderly in-laws bought for my children 2 years ago became useless due to belio’s negligence. You see, the app Belio said we could use to monitor and program the watches became useless the same year of activation!!. And the replacement app doesn’t work with our belio watches! So belio did not inform us prior to the purchase nor while using their product that their app would be useless that same year! We received no notification on that... otherwise we would have never purchased their watches. (FYI each watch was over €100 and for my elderly in-laws that’s a lot of money to spend on a product that became useless due to no fault of our own)
As of now, belio wants us to use the helloo app in order for my kids’ belio watches to work. That is their “only” solution! Who does that to their clients? Worse, belio doesn’t have a customer service number to call. They only respond via email.
So in my search for urgent, smart watches for my kids, I came across one2track. I took advantage of their online special and bought the watches via their website with a 10% discount. They are also better priced than other GPS watches, so it’s a win-win.
One2track customer service is amazing! When I arrived to pick up the watches, Mike, one of their awesome customer service reps set up the watches and explained all the settings for us as users. They also have a telephone number clients can call and an email.. both of which are quickly answered.
From our experience, this type of service and product quality was never provided by belio, which sold useless watches to us.
In a nutshell, as a concerned parent, and based on our personal experience we highly recommend one2track as the GPS smart watch for kids and elderly alike.
Their hands on customer service experience, showed me they really care.
