Reactie van het bedrijf
Hi David.
Thanks for your review. Unfortunately, our support team is still waiting for your response to our last email to proceed with a solution, since you were asked to confirm your shipping address, as you can see in that email:
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Romi Cassalla added 1 week ago (Oct 16, 2024 9:29 AM)
Hi David,
Thank you for contacting us.
The status of your order #000006179 is complete and the shipment was made on September 27.
Upon checkout, you choose regular, not registered, shipping. Therefore, your order was not sent with a tracking number.
Packages normally arrive within 31 business days from the shipment date, but actual delivery depends on where you are and the courier as well as your own local postal services.
Please confirm your shipping address.
Romi
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As you can understand, we cannot proceed without your response.
Feel free to contact our support team, we will be happy to help you.
[email protected]