2 day turn around for a reply via email
Parts that were unavailable were available to purchase leading to delayed communication about the unavailability and a 17 day wait for parts that were available to arrive.
Very hard to get an actual answer whether through no comms or poor comms.
Parts arrived in two separate orders over two days, which was incredibly inconvenient. The box holding the majority of the parts was wide open and damaged on delivery. If I had been there to accept personally, I would have refused it.
Parts received were as described and of the quality you would expect given the prices. Chinese, cheaply made stuff, bar the Mitas tyre and Michelin tube.
Would be slow to order again or recommend based on the above.
Communication was especially poor.