Reviews for Louis De Poortere Store

Very good

Vlotte levering ,goed ophaal service. Helaas paste de kleur niet in mij interieur

Correct van A tot Z.

Very helpful customer service, easy online ordering, fast delivery and high quality rugs

Ik moest best lang in de wacht hangen, en toen ik eindelijk aan de beurt was, was de vraag of de betreffende persoon me terug mocht bellen want hij was druk. Uiteindelijk wel teruggebeld met de boodschap dat mijn kleed niet was verzonden (week geleden verzendbevestiging ontvangen) en dat ze dit nu alsnog gaan doen. Ik zou een nieuwe track en trace ontvangen, tot op heden helaas niets

Prettig advies en fijn meedenken met oplossing! Snelle levering. Prachtig product!

Tapis de belle qualité Couleur jade superbe Livraison rapide Je recommande ce site le choix est infini à tous les prix

I still haven't received my rug. It is held by UPS as they are charging me duty fees - which I have begrudgingly paid yesterday, but the delivery date has yet to be confirmed. I did not realise this could be an issue when ordering the rug. I queried the situation yesterday - see the response below. The Manager was very rude and disrespectful. The fact that the product is of preferential origin does not mean much to me, so it was a surprise to get a duty bill for over £60. And I am painfully aware, thank you, that we have left the EU. I am French and wish it wasn't the case! I would be very grateful if you could help clear this matter and get my rug delivered! It is now 8 days late. Regards Carole Holland \ Hi Miss Holland, You were shocked? Do you understand that your country has left the EU since the 1st of January? Here is the invoice. It is stated on the invoice that the product you bought is of preferential origin. If you show this to UPS, they will refund you the £64,36. I’m sorry for the inconvenience. Kind regards, Martin DRYON Store Manager

nous sommes très contents des 2 tapis achetés récemment ils ont répondu à nos attentes et s'intègrent parfaitement à notre intérieur

Zeer tevreden met mijn tapijt. Goed kwaliteit en mooi.

Nous avons dû nous rétracter car le tapis ne convenait pas, les démarches étaient simples, pas de problème.

Excellent product, easy online purchase and speedy delivery. All good!

I received a beautiful high quality carpet, my order and delivery was processed quickly.

Delighted with rug & service

CommeSurLeSite! Impeccable ...

Bestelling is snel en adequaat afgehandeld. Snelle levering. Heel blij met Ijs tapijten.

Goed geregeld en mooie loper

Straightforward purchasing process, delivery and product as expected.

Ik ben altijd wat huiverig om online te bestellen. Nu had ik niet gelezen dat men tussen kerst en oud en nieuw dicht was dus had gevraagd waar mijn kleed bleef. Kreeg heel snel en netjes reactie nadat men weer open was. Het kleed is echt prachtig

A pleasure to deal with Louis De Poortere Store and a delight to enjoy the beautiful, excellent quality products.

We accidentally ordered the wrong item, and unfortunately LDB did’nt see our ticket, so they sent it and we received it. However, they were very attentive and accepted a return and sent out the new carpet to replace it without any hassle. Good customer service!

Great service

Mooi kleed. Alleen hoeken kleed trekken nog op (te strak geweven?). Ik hoop dat dit de komende week nog verdwijnt.

Livraison très rapide, emballage impeccable

Mooi kleed. Prima levering. Duurde wat langer door kerstdagen en corona. Maar stond al op site vermeld. Snel antwoord op navraag levertijd. Zeer tevreden.