Cannot fault

Easy to deal with and great products

Would you recommend us? Yes

Phil , Macclesfield

10

One that is stress free well done

First class

Would you recommend us? Yes

Ron , Darlington

10

Easy to use and cost effective service

This was the renewal for my Office 365. I received an email reminder with a link to the store. Renewed my product within a few minutes. Excellent service.

Would you recommend us? Yes

Dean , Northampton

9

Best price. Fast delivery.

I've used Blue Nandu before and returned because they had the best price for Microsoft 365 and I know they deliver the activation code quickly (i.e. immediately). Good service again.

Would you recommend us? Yes

Ian , Shrewsbury

10

Products I need for less

Easy for a technophobe, not had many issues, and paying a good portion less for the package the need.

Would you recommend us? Yes

Deb , Leeds

10

Better price, works well.

Easy to add a second year’s subscription. Notifications helpful.

Would you recommend us? Yes

P , Oxted

10

Timely and efficient purchase process

Helpful and good value.

Would you recommend us? Yes

Leon , Wirral

8

Good company to deal with.

Very quick delivery

Would you recommend us? Yes

Ian , OLNEY

1

I bought a Microsoft Office licence from you and was unable to activate it

Twice in the past I have successfully bought a Microsoft Office licence from you. This year I bought it again but was unable to install it despite numerous attempts. I phoned your Customer Services and spoke to a man who was condescending, arrogant and rude, implying that I was stupid. For example, “I don’t understand why you’re phoning me when I have sent you clear instructions…”. Obviously I phoned Customer Services because the instructions did not work! And, “You must think, think, think!!” I am not a child in kindergarten, I am a professional teacher who needed help and advice with installing the licence - surely Customer Services are there to help such people? Having tried unsuccessfully for over a week to install the licence I finally gave up. I bought Microsoft Office from Microsoft, albeit at a higher price, and it was installed and running within minutes. I requested a refund for a product that did not work and have been denied this. Consequently I won’t be dealing with Blue Nandu again!

Would you recommend us? No

Isabel , Morpeth

Response from the business owner

Dear Isabel, We have really tried to help you, but unfortunately, you wouldn't let us. We have sent you a perfectly working software license. You have activated this successfully and started a subscription that runs until June 2025. But you have multiple Microsoft accounts and have switched from one to the other. So suddenly, you couldn't find it any more. You called us, and we are there to help. We explained that subscriptions do not just disappear and that the subscription is running on your other Microsoft account. We sent instructions on how to check this. You called us, and we tried to talk you through the instructions, but for some reason you refused to first do step 1, then step 2, and then step 3. We really tried to help, but when you refuse our solutions, yes, we can get a little annoyed after 30 minutes on the phone. You did not follow our instructions. Both you and your husband claimed over 20 times that there was no subscription in any of your accounts. We explained again that subscriptions do not disappear, and it had to be in one of your accounts. You said again that it wasn't. The next day, you emailed us, telling us it was indeed in your other account(!) So we were happy, and we thought we were almost there. We sent instructions on how you could make use of the subscription without having to reinstall the software. After this, you did not contact us again. You decided to buy an extra subscription for almost double the price. We have sent you a perfectly working software license. Twice, you have confirmed to us that you have successfully activated the license in your Microsoft account. The license code has been used, it is registered in your name, and the subscription is running until June 2025. The license code cannot be used by anyone else any more. So no, we cannot give a refund for a used product. Kind regards, Blue Nandu

10

Easy to undertake with excellent service

Very easy to purchase at a much better price than others were selling at. Supply by email to download was very quick and downloaded with no issues encountered. Would certainly use the service again.

Would you recommend us? Yes

mrs norma swain , sheffield

10

Great value, easy download.

Best value I could find, easy no hassle immediate download and install.

Would you recommend us? Yes

Chris , Sandbach UK

10

Nice and easy

Code worked no problem.

Would you recommend us? Yes

Paul , Grimsby

10

great everything worked fine

Easy to buy and activate the software. I appreciate the fact it's not automatically renewed and allows me to make a choice each year about what I need. The key arrived quickly too.

Would you recommend us? Yes

Suzy , UK

10

Good value MS 365 renewal

Have used Blue Nandu for Microsoft Office 365 renewal before. Always a good price and a fast, easy transaction

Would you recommend us? Yes

Paul , Southend

10

Great price. Easy to use.

Good option for me, the BBC price was very reasonable.

Would you recommend us? Yes

Barry , Colchester

10

Very fast and prompt service

Would you recommend us? Yes

RONNIE LAPSLEY , Manchester

10

A very good and quick service

Would you recommend us? Yes

Fran , London

9

Super, no problems at all.

Purchased Office 365 as a renewal, code arrived within minutes, opened my Microsoft account, entered new code and all good. Will definitely use again.

Would you recommend us? Yes

Anthony , Stoke on Trent

9

Easy and pretty good value

Easy to order and pay for my key online. The price was competitive - not the cheapest I found but within about 30p so stuck with vendor I know i.e. Blue Nandu. No problem entering key to extend my subscription for another year.

Would you recommend us? Yes

Alan Kerr , Glasgow

10

Easy and much cheaper than direct with Microsoft

Very easy ordering process and quick delivery of license keys. Good saving over going direct with Microsoft too

Would you recommend us? Yes

Daniel , London

9

Good price and excellent service!

I've used Blue Nandu for a few years to get Office 365 at a discounted rate. Absolutely no hassle - in good time they advise when my current subscription is due to expire and send me a link for a new sub at a discounted price. Highly recommended.

Would you recommend us? Yes

Ceryse Fear , Southall

10

Excellent and courteous professional service.

Made it very easy with good advice to select the right product.

Would you recommend us? Yes

Kan , Flitwick

10

Quick and Easy!

Very quick and easy with a competitive price. Thank you!

Would you recommend us? Yes

Geoffrey Barham , Camberley

10

I always use Blue Nandu for MS office renewal

I’ve been using this company for a few years now and never any issues. I made an error this time by purchasing the MS 365 Personal instead of Family - I emailed Blue Nandu and this was refunded within less than a day so I could go back and purchase the correct product. Excellent customer service, great products at great prices. I don’t waste time time shopping around anymore.

Would you recommend us? Yes

Rob , Dudley

10

Easy and economic way of renewing Microsoft 365.

Straightforward transaction.

Would you recommend us? Yes

Paul , Fareham

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