Ik werd goed op de hoogte gehouden over alles. Hele vriendelijk mensen.
Beste Claudia, Goed om te horen! Heel veel veilige kilometers en plezier gewenst met je nieuwe auto. Mocht je nog vragen hebben, nu of in de toekomst, dan staan we voor je klaar. Groet, Team Bynco
Very prompt and wonderful delivery. Customer service and administration was good. Especially the sales guy and the admin people followed me everytime to respond to my queries. I had some issue with the car initially, admin team immediately worked on to solve the issue and it was done and I’m happy with Bynco. Right Place to buy a car.
Hi BB, Thanks for the big compliment! Buying a car online via Bynco.com should be a nice experience and we're happy to read that you experienced it that way. We wish you a lot of save kilometers and in case you have any questions, feel free to contact us again. Greets, Team Bynco
Heel fijne ervaring. Alles online geregeld. Auto thuisgebracht. Inruilauto meegenomen. Perfect terugkoppeling/communicatie/overleg met de Bynco-medewerkers. Fijne mensen, fijne auto, geeft hier een tevreden klant.
Beste Margriet, Dank voor je positieve review! Wat fijn om te horen dat je zo'n fijne ervaring hebt gehad bij het online kopen van een occasion bij Bynco. Wij wensen je heel veel prettige en veilige kilometers. Groet, Team Bynco
Outstanding fast and clear process with full 100 percent trust.
Dear Chanhyung, Thanks for your positive review! It was our pleasure to deliver your car and we wish you a lot of save kilometers! Greets, Team Bynco
Goede service en kan altijd terecht met vragen, alleen de levering liep niet volgens afspraak, 6 uur later dan afgesprokem
Beste Karin, Dank voor je review en de dikke 10! Dit ondanks dat de levering niet naar wens is verlopen. Ook wij vinden dat jammer, omdat we graag de auto afleveren op de tijd die we met je hebben afgesproken. Fijn om te horen dat je blij bent met onze service! Wij wensen je heel veel plezier en een hoop veilige kilometers met jouw nieuwe auto. Groet, Team Bynco
Meerdere keren telefonisch contact gehad. Alle keren zeer vriendelijk te woord gestaan. Men nam alle tijd om onze vragen te beantwoorden. Voor de meer specifieke vragen werd een belafspraak gepland met de persoon die meer kennis op dat vlak heeft. Ook toen werd alle tijd genomen om de vragen te beantwoorden en te ondersteunen bij het maken van de juiste keuze. We hadden iets meer uitleg over de werking van de auto verwacht bij de levering. M'n omdat we een overstap hebben gemaakt van benzine naar elektrisch. Ook hebben we veel mailtjes ontvangen gedurende het hele proces met vaak overlappende tekst. Had wel iets minder gemogen. De auto had op enkele plekjes een speldeprik waar de lak af was. Was netjes geweest als dat was aangestipt.
Beste Ellen, Heel erg bedankt voor je positieve review. Ook bedankt voor de tips die je ons geeft. We zullen dit uiteraard inzetten om onszelf continue te blijven verbeteren. Wij wensen je heel veel plezier met de nieuwe auto en vele veilige kilometers gewenst. Groet, Team Bynco
Delivery period was fine. Few days later we had a question about tyres but reaching your firm was not easy as before buying - we sent email but not got a response - one day we could not reach you with calling, another day we finally reached and asked our question About tyres, we expected that those are four-season tyres but learned that those are summer tyres (that info not written on webpage of the car in Bynco)
Dear Gizem, Thanks for your positive review. To perform even better our team was on a training so that is why we where a little bit difficult to reach. Sorry for this. I am happy to see that we have helped you with a very nice car! Enjoy the ride! Greets, Team Bynco
I am very satisfied with the service provided by Bynco. The officers of Bynco are very friendly, cooperative, and communicative.
Dear Arritta, Thank you very much for your positive review! Please enjoy your new car and we wish you a lot of save kilometers! Enjoy the ride. Greets, Team Bynco
I purchased car in January and got the delivery in February, so the there is waiting period even after payment/ financials are cleared. The car was in good condition, but had few stains on the back seat. The power window control buttons on driver size had cracks and the silver designer strip at edge was lose. After 2 months I found the car was blocked from parking at parkbee, I understand there so much that the bynco can do but it was bad experience. So I recommend bynco to add parking services fines/ dues in check list for the cars. Overall I'm fine with the experience of bynco's service as for me car's performance and comfort were important which I received what was advertised on the site. If I didn't had above issues would have given 5 stars
Thanks Yogesh for your feedback! We have taken your recommendation into account and we will see what we can do with this to do it better every day! Enjoy your car! Greets, Team Bynco
From start to finish, dealing with Bynco has been an absolute pleasure. The process was easy, they answered all my questions and the car was delivered on the delivery date in perfect condition. Thank you
Hi Dimitri, Thanks for your positive review! It was really a pleasure doing business with you! We wish you a lot of save km! Greets, Team Bynco
Very good. Would use again if needed.
Hi Simon, Many thanks for your positive review! We hope that you will enjoy the car and have a lot of save kilometers! Thanks again! Greets, Team Bynco
Great
Hi Johannes, Thank you for your review. Great that you took the time to share your positive Bynco experience. If you have any questions, we are happy to help. Greets Team Bynco
The whole process was smooth, but delivery times were much longer than expected.
Hi Christian, thanks for your review. We appreciate your feedback. The average delivery time is 3 weeks. This is due to the preparation of the car by the dealer and the 50-points check by our Service & Quality employees before the car is delivered to your home. This way we guarantee that you'll receive a reliable occasion! I've checked your file and it was exactly 3 weeks. We can imagine that time goes slowly when you're waiting for your dream car :-) We wish you safe miles with your car. If there is anything else we can help you with, we are there to help. Greets team Bynco
Snel en goed geholpen, mooie auto site.
Hoi Rene, Dank voor jouw review en leuk dat je de tijd hebt genomen om jouw ervaring te delen. Veel plezier met je auto en als we je nog ergens mee kunnen helpen horen wij dat graag! Groet team Bynco
I applied for financing for multiple cars and never heard back from them. They put you on hold endlessly and do not respond in time to queries. When i had a chat with them regarding my application status, they said they dont have any records of my application. Utter waste of my partners and my time!!!
Hello Vignesh, Thank you for your time yesterday. As we discussed, we have reviewed your file and we are sorry that the process did not work as it should have. At Bynco, we strive for an optimal customer experience and for this reason we have recently switched to a different funding partner. We are very happy with them given their smooth process and quick follow up, but unfortunately this doesn't help you much. I hope your satisfaction with Bynco has changed after our explanation yesterday. We're glad to hear that you've found a new car in the meantime. Not with Bynco this time, but we are always here to help. Greets Team Bynco
Ze hebben mij keurig geholpen, hebben meer gedaan dan je mocht verwachten en waren heel geduldig. Toppers
I've enjoyed a great first experience with Bynco. Through my initial questions regarding different cars to receiving the car I bought I have received great customer care throughout. Car delivery was prompt and the paperwork was very easy. Through email and by telephone Bynco have been very clear throughout the buying process.
Purchasing experience in itself is really thrilling. The quality of the delivered car is as high as expected, clean from inside and outside, everything is working like a charm. Still to judge their promises about warranty and maintenance-free year, but I expect them to be as good as I experienced. Bit expensive, but it pays off.
Top
I've bought a 25k euros worth BMW from them on the 18/01/2023. 2 weeks later i had a problem with the coolant system of the engine. They told me to call autotrust and take the car to a garage which they are working with. The garage replaced the water pump and the thermostat and told me that everything is fixed. Unfortunately, a week later I got the same problem and the car broke down on the highway ! My insurance company (not them!!!) towed the car to the same garage on 27/02/2023. The car stayed in that garage for repair until 08/05/2023. They have replaced some other engine parts which took them 3 months to give the car back to me. 15 hours after I picked the car up, I got the same problem AGAIN !!! I think I have been scammed by buying this faulty car which cannot be fixed by the garage. Bynco is not taking responsability. I would definitely not recommend buying car from Bynco. Otherwise you might end up paying the car but not being able to drive it.
Dear Koray, We are very sorry that the car you bought had to be repaired for the third time now. At Bynco we take the responsibility for your purchased car. Does something turn out to be wrong within the first 12,000 kilometers? We will look for an appropriate solution to solve it for you and pay the bill. We understand that your experience so far is not what you had in mind when you bought your car and understand that this influences your satisfaction. As discussed already together, your car is now being repaired again at the dealer. We really appoligize for the inconvenience and the many repairs that where needed to fix your car. But as we promise at Bynco, we always find a solution! Greets Team Bynco
Supersnel geregeld, goede inruilwaarde, perfecte aflevering en een jaar garantie. 2 weken op proef zonder verplichtingen. Mijn 2e auto via Bynco, ik ben zeer tevreden!
Every step of the way has been clear and I have received all the help I needed. I recommend this company 100% if you want to get yourself a nice car in the Netherlands.
It was great to speak to an expert as I am an expat and recently moved to NL. Bynco provided expert guidance on cars that I was interested in and recommended better options of a particular make and model. The process was simple and the vehicle was delivered on time. Overall, I would recommend them if you want are from this century
Your service is amazing! Thank you for everything and please keep going!
In plaats van verkopers krijg je liefhebbers aan de lijn die je adviseren en echt willen helpen. Zonder twijfel een goede partij
Van der Madeweg 40
1114 AM Amsterdam
Jij de perfecte occasion, wij de risico's. Bij AutoTrack EasyBuy (voorheen Bynco) koop je risicovrij een tweedehands auto.
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