Filters

10

Great service

Great service, fast delivery.

  • Would you recommend us? Yes
7

Bien dans l’ensemble mais…

Le service client est très réactif, répond très bien aux attentes. Le délai de livraison est réduit, le suivi est ok. Là où j’ai été déçu, c’est de recevoir mon Quella imperial avec pas mal de traces et de marques (non dues au transport), de voir arriver mon vélo dans un emballage Genesis et non Quella, signe que le vélo n’était pas conservé dans son carton. Enfin, il manquait le carton avec la clef, les bande réfléchissantes, etc…

  • Would you recommend us? Yes
8

Simply good

The discount made the Santa cruz chameleon a reasonably prized Bike in todays overprized bike market.. The shops aftersales was nice. Thank you !

  • Would you recommend us? Yes
10

Great bike

impeccable service, deadlines respected, I recommend

  • Would you recommend us? Yes
10

Great experience

Ordered a scooter online for Xmas for one of my kids. Eddy was very knowledgeable and responsive. No issues with shipping and food value compared to other providers.

  • Would you recommend us? Yes
10

Everything was perfect

They helped a lot about everything I asked

  • Would you recommend us? Yes
10

Very good

The whole process of buying a new bike was excellent. Team was responsive to my questions and helped me with the choice and procedure.

  • Would you recommend us? Yes
1

You send me wrong bike

You send me wrong bike - completely different specification than what's on the web with broken brake and suspension and no one communicate with me for return. I have sent you many emails asking for a return bike with no answer.

  • Would you recommend us? No
10

Gut verpackt und gute Betreuung während der Bestellung

Mailkontakt war prompt und Lieferung war problemlos. Gut verpackt

  • Würden Sie uns weiterempfehlen? Ja
10

Great guys to deal with very responsive and helpful, no problem buying off them again

You forgot my free T-shirt :)

  • Would you recommend us? Yes
10

Great service

Item ordered was in stock and dispatched soon after ordering. All good communication from the store and the item arrived a day ahead of the intended delivery date. All good, will use this store again.

  • Would you recommend us? Yes
10

Fair company to deal with

My order did not arrive in great shape (no fault of supplier) so I had to cancel as parts were fairly urgent. They issued a refund so all good.

  • Would you recommend us? Yes
8

good

had what i asked for...

  • Would you recommend us? Yes
10

Wonderful

Really helpful guys pre and after purchase. They even kindly offered swapping brake handle sides themselves instead of leaving me to deal with bleeding. Cannot recommend high enough!

  • Would you recommend us? Yes
10

Great

10/10

  • Would you recommend us? Yes
10

Worked flawlessly.

Fair prices, smooth transaction and shipped very fast. Whats not to like. Thank you

  • Would you recommend us? Yes
10

Love the shop, shipping was quicker than expected and communication was really good.

Product came in a week since ordering even though it was shipped to different country. Unfortunately product didn’t exactly fit but communication was really good and we fixed the issue in the end.

  • Would you recommend us? Yes
10

Rapide et efficace

Première commande, rapide et efficace, merci beaucoup.

  • Would you recommend us? Yes
10

Knowledgable staff, super smooth transaction!

I wanted a bike that was only available in Europe. Luckily I found simplebikestore who were able to ship the bike to the USA for me. The staff was very knowledgeable on bike setup and made the transaction very quick and smooth. Thank You!

  • Would you recommend us? Yes
10

Great bike companied with great service

Ordered a bike made by Kone some time around June and recieved a notice that there where some shakeups in that company and that i would have the opportunity to either wait for the bike and see if it arrives or get a bike with equivalent worth. I chose to stick with The original i ordered and waited patiently. Near the end of September i recieved notice that the bike indeed had been shipped from the warehouse. Once i got it safely delivered, the box contained all of the items i ordered and a little bit extra. Over all a really great experience despite the bike producer having issues

  • Would you recommend us? Yes
9

Prima zaak met aardige medewerkers

Online bestelling gedaan en opgehaald in de fysieke winkel. Toch een stuk handiger dan alleen maar een online verkoper. Redelijke prijs voor de artikelen en aardige medewerkers. Aanrader.

  • Would you recommend us? Yes
10

I like how you work.

My bike Genesis Tour de Fer 30 2025 arived in good condition and at a reasonable time. Thanks!

  • Would you recommend us? Yes
10

The best place for bikes in Europe.

The people are very polite and supportive. They help me to find the perfect bike for me and deliver it to Bulgaria. 10 of 10 for the service.

  • Would you recommend us? Yes
9

Satisfaction

I order the bag, I got the bag without delay. It looks as advertised. I’m a happy customer.

  • Would you recommend us? Yes
9

Perfekt.

Schnelle Antwort und Lieferung

  • Würden Sie uns weiterempfehlen? Ja

Company details

3 Rochussenstraat A

Rotterdam 3015 EA

010 210 7718

[email protected]

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