Reviews for Simplebikestore

Gute Preis Leistung, schneller Versand - nichts zu bemängeln. Mit dem Support hatte ich keinen Kontakt, daher kann ich darüber keine Beurteilung schreiben. Gerne wieder

Thank you for the prompt delivery and the efficacy of the customer service, I vividly recommend my experience with simple bike store !!

I buyed a Fuji Touring LTD 2022 at Simple Bike Store website, and I was fully supported along the process, I would like to thanks to Eddy Pauls for the provided technical support and my bike arrived last week at my home in Portugal without any issue, in perfect conditions.

Found my not so easy to find steel-frame here for a good price. Fast shipping to Germany and good customer service via email. I also bought there a rack 2 weeks later. I totally can recommend this shop.

Snelle verzending. Goede probleemafwikkeling. Vlot bereikbare klantenservice

Item delivered promptly, another brilliant shopping experience using Simple bike store.

Bike met my expectations. Delivery was quick. Thanks!

I've found the service, delivery to be exemplary, would recommend anyone to purchase anything from this store.

Bought a Raodrunner Framebag. Was shipped within two days. Had some Questions about returning. Got a nearly instant answer without any trouble. Would recomment.

Fast to respond and deliver. The bike was really nice, and they have an amazing text for their delivery notice :)

Excellent shop, good service.

I was really satisfied. They replied immediately and we worked together to solve a problem I had.

I wrote to SimpleBikeStore to receive a very important stuff for my next bike trip and they was very kind and fast sending my selection in few days. Thanks

Item described as xxl far too small So returned item via recorded delivery at expense Now makes no sense as item is stuck at post office and shop will not pick up item for refund Wrong description of item hence return

Almost 100% satisfied BUT for delivery in Ireland, Fastway couriers seen to have the been subcontracted. Sh't service as usual from fastway, delivered to the wrong house as usual. Use anyone else, use national post service, just don't use fastway.

I had some questions about delivery and simplebikestore was happy to give me an answers.

Order a new basket. Delivered to Dublin 3 days later. Brilliant Service!

Very good customer service

I placed an order for a bicycle with simple bike store +50 days ago and the website stated it to be shipping ready in 1-2 days. While I didn’t expect it be that fast this wait has been for sure something else that I imagined. While the shop has been really open about the issues concerning the delay, I feel that I’m only getting updates and answers if I’m the one asking for them. Again I understand I’m not the only customer and it’s peak season etc. Having worked customer service my self both b2c and b2b I feel that understand little too much their side also and I have tried to patient with the situation. But half of my summer has passed waiting for the bike that was supposed to be my main to be transportation and spending over 5k on it is leaving me balancing with the review that I’m leaving or would I reorder from them. I’ve still not received the bike or the tracking number of the shipment.. + good prices and offers + helpful and open staff when gotten hold of

Everything was good

Ik had bijna een 10 gegeven, alleen de levertijd klopte niet en daar kwam ik pas achter toen ik de tracking link kreeg

Everything worked out well. Sending the bike took couple of days but I was warned about delays and customer service replied with speed and kindness even to my most stupid questions.

Had some initial issues getting the item to ship, but the customer service team were incredibly helpful and ensured that everything was sorted and that my purchase was delivered on time.

I asked for quick support /delivery because a fault of my own - and Martin was there for me - brilliant job he did.

I got friendly and valuable help selecting the right bike accessories. The buying and paying procedure was simple and hassle-free, and the items were delivered quickly.