Filters

10

flexibility - humor - efficiency

Friday late night - still cared about my purchase got an email, problem solved (the problem was on my side, card limit) thank you guys!

  • Would you recommend us? Yes
10

Best

All the best

  • Would you recommend us? Yes
9

All Perfect!

Everything perfect. Good Communication. Quite fast shipping!

  • Would you recommend us? Yes
8

Fast delivery of an available bicycle

Fast delivery of an available bicycle

  • Would you recommend us? Yes
10

Highly recommended

Just taken delivery of my new bike here in Spain. After a lot of online searching I came across Simplebikestore who had stocks of the bike I wanted - difficult to find here currently. They were very responsive to questions and I could find nothing negative about them on the Internet (clearly need to check things when buying online). Had a few issues making payment (online banking problem) but these were quickly resolved. Tracking of delivery could have been better but this due to the couriers systems. Arrived well packaged and no damage despite it's long transit to Spain. I would highly recommend Simplebikestore.

  • Would you recommend us? Yes
8

gut jedoch intransparent

Der Ablauf der Bestellung war, rückwirkend betrachtet, zufriedenstellend und erwartungsgemäß. Während der Bearbeitung hätte ich mir im Webportal, mehr Informationen über den Bearbeitungsstand und den Auslieferungsstatus gewünscht. Das gleiche gilt für meine Anfrage über das Webportal, die leider nicht beantwortet wurde. Alles in allem bin ich mit der Abwicklung zufrieden. Die Produktqualität hat mich überrascht. Ich hatte mich, auf Grund des Preises, auf kleine Mängel eingestellt wurde jedoch positiv überrascht. Würde jederzeit einen Kauf wiederholen und sie weiterempfehlen. vielen Dank

  • Würden Sie uns weiterempfehlen? Ja
10

timely shipment

Excellent experience.

  • Would you recommend us? Yes
10

quick delivery super frendly and flexible

Super frendly staff and professional additude. Purchased an Santa Cruz Tallboy AL R

  • Would you recommend us? Yes
1

No one respond for email request

I have ordered cinelli gazzetta bike Last july and it seems to constanly delay. First i was notice that it Will delayed to december. December i get noticed that my order will delayed on march. Last monday i send request by email to get info about my orders delivery time and no one has respond. Competitors like bikester have that same bike on their stock but for some reason this company can't deliver mine even though i have place the order allmost 10 month ago.

  • Would you recommend us? No
10

Quick and easy purchase, fast delivery.

If i need something I will be nack as a customer.

  • Would you recommend us? Yes
7

Good site

Good experience, kind people but slow shipping

  • Would you recommend us? Yes
10

Great service, fast delivery.

Highly recommended. Fast delivery.

  • Would you recommend us? Yes
10

top!

wald in stock..

  • Would you recommend us? Yes
8

Uniek assortiment, met precies de fiets die ik wou.

De fiets was niet voorradig, en de beloofde levertijd werd wel iets overschreden, daarbij was de communicatie niet heel gladjes, maar de fiets kwam netjes binnen en is precies wat ik wou. Lange levertijden zijn nu natuurlijk overal, dus is de winkel niet echt aan te rekenen. Jammer dat chroom molybdeen stalen fietsen ->zonder<- nutteloze, zware en slecht afgewerkte verende vorken zo zeldzaam zijn geworden in Nederland. Mensen, geloof me (als ex fietsenmaker), een verende vork is pas nuttig als deze een oliedemper in zich heeft, alles zonder dat is slechter dan een gewone starre vork! Stop met het kopen van die rommel! Deze Breezer is ontworpen door iemand die er verstand van heeft. Een hele lichte fiets met een heerlijke geometrie die zowel comfortabel is als sportief, zonder fratsen.

  • Aanbevelen? Ja
7

Bike was well packed, but derailleurs needed adjustmentnt

I'm happy with my new bicycle. It was well packed for international shipping. Shop have thrown couple basic goodies: pedals, reflectors, bell. My only gripe is derailleur adjustment. It was pretty much off. On some gears it would jump up and down on rear cassette. Front derailleur was rubbing. Had to spent few hours learning how to adjust derailleurs.

  • Would you recommend us? Yes
10

Everithing was OK

OK

  • Would you recommend us? Yes
10

Sehr zuvorkommend und toller Service!

Ich hatte ursprünglich und aus Versehen das Beyond Viking in der Farbe Schwarz bestellt. Da ich jedoch doch Silber bevorzugte, schrieb ich den Jungs von Simplebikestore eine Mail. Am darauffolgenden Tag wurde ich angerufen und es wurde mir (in sehr gutem Deutsch!) erklärt, dass sie extra dem Kurier nachgefahren seien, um meine Bestellung zu ändern, da das Bike schon am Weg gewesen sei. Drei Tage später konnte ich das silberne Bike bei mir daheim in Österreich auspacken. Ich bin unglaublich happy über einen solchen Einsatz und das Bike ist erste Sahne! DANKE an das simplebikestore-Team! 100% Empfehlung!

  • Would you recommend us? Yes
2

Did not ship with carrier that I chose in the order. Bike damaged, no compensation.

Positives: Quick help prior to ordering. Shipped the bike fast. Negatives: They chose DPD as carrier when I paid for DHL during my order. I found out after they had shipped the bike. Bike arrived with a heavily damaged box and with scratches all over. Nealy a month has gone by and I do not have compensation for it. They avoid answering to my e-mails. The guys at the shop have no say about the situation. They refer me to the 'office' and to wait for DPD claim answer. But there is no phone number to the office. I just have to wait for e-mails reply that do not come. They were honest enough to accept they chose DPD instead of DHL because of the high costs with DHL. Cannot recommend them.

  • Would you recommend us? No
10

Online besteld gratis opgehaald in de winkel

Online een fiets computer (Wahoo Bolt v2 Bundle) besteld en gratis opgehaald in de winkel. Fijne zaak met goed advies. Laat hier ook altijd mijn fiets repareren. Kan ze zeker aanraden.

  • Aanbevelen? Ja
10

Great recommendations, easy to order, easy to install

Great technical recommendations,Great on line delivery of good, easy to

  • Would you recommend us? Yes
5

Quality of bike is not worth the price but still great bike

Service post transaction was great as we got informed about delay in shipping status and received regular updates on shipping time. What was rather poor is the quality of the bike. The rim was bended in a way which lead to a replacement. Also the two metal bars for the fender in the front had to be shortened in order to proper fit. For a bike with this price this is bad quality.

  • Would you recommend us? Yes
10

Good communication, speedy delivery, goods as ordered, well protected packaging.

Bought a complete bike and was riding happily in just a few days

  • Would you recommend us? Yes
10

Good service

After my bike pre-order the owner of Simplebikestore inquired with Bombtrack and found out exactly my bike could be available this winter instead of next winter because someone else cancelled his pre-order. Excellent service! I wanted to make use of fietsenplan/fisc free. Simplebikestore facilitated this perfectly. They kept me updated during the waiting. Definitely would recommend them to anyone else.

  • Would you recommend us? Yes
10

Amazing shopping experience

Epic

  • Would you recommend us? Yes
9

Good, fast and reliable service

Good experience. First, they happened to have goods in stock, which is not that common these days. I had to check a couple of details on the bike I was after before placing my order. I chatted and exchanged a couple of emails with Eddy and got things sorted out. I placed the order on Friday and received the goods in flawless condition the next Wednesday.

  • Would you recommend us? Yes

Company details

3 Rochussenstraat A

Rotterdam 3015 EA

010 210 7718

[email protected]

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