Reviews for Simplebikestore

Bike delivered to Ireland at agreed cost, arrived in perfect condition. Communication top notch, answered always promptly even on weekends and holidays.

The guys at SBS are the best! I had some doubts about the bike and they sent me explanations and pictures of the actual bike. They answered in detail and you know they know what they're talking about. Super informative and helpful. Amazing customer experience.

Thank you for very nice services

I had a troubleless experience with Simplebike. They had the bike I wanted in stock, they send it quickly and delivery was fast as well. Tracking was good. And my bike is great! And that's all I wanted.

International shipping charges were not posted prior transaction has been completed - politely explained and added €10. No problem. What made me a little irritated is after arrival my kids helmet size clearly not matching the description in the website. Please someone pickup the box with Woom helmet and compare sizes in cm with your website. Other than that - I feel fortunate to get that Woom helmet which seems only one shop on the planet still has in stock. :) Slava

I was looking into purchasing an Unknown Singularity and stumbled upon this site. I contacted the company and a representative reached out to me and we began to discuss the purchase process. He explained to me what the shipping time frame would be and the cost for it. Throughout the entire transaction he kept me informed and was able to answer any questions that I had. Within a week the bike was at my doorstep and I couldn't have been happier. The delivery date was the same as my birthday. A wonderful present from Europe.

Op de on-line chat geen antwoord op mijn vraag (kijkt iemand hier wel naar?), via de mail wel en vanaf toen uitstekende service en snelle levering

I wanted some curana mudguards which just aren't available in the uk. Simplebikestore had them and were happy to ship to the uk. Since Brexit many won't ship here. They arrived very quickly and no import tax was added. Curana mudguards are great, fit my gravel bike really well, 55mm 28 inch mudguards paired with 50 mm 650 b tyres gives good clearance. Thanks. Brady

Communicatie en service kon iets beter

The communication with the tram team at Simple Bike Store was perfect from start to finish. I ordered a bike from Madrid and it got here on time and well.

Great service

Quality packaging, excellent customer service, fast delivery, thank you!:)

Prompt response, fast delivery, very happy with the service

I chose to buy from simplebikestore because of the price difference in the items I needed - but soon found that, happily, their service is as amazing as their prices. My only slight regret is that I did not find them earlier. They will now be my automatic go to site and I look forward to shopping from them again.

The shipping was good, the customer service was better. They cleaned up after my mess (mistyped zip code) and everything arrived promptly, nicely and securely packed and at the precise time I was given.

Super fast shipping! Shockingly fast! Responsive customer service. 5 stars all around.

Het retourneren naar Letland en de manier hoe je wordt te woord gestaan staat me totaal niet aan.

I preordered a bike frame so fast delivery was not the expectation. In the end everything went just perfect, the product was well received. Contact with customer support was always very friendly and fast.

Questions always quickly answered. Black-friday-sale-discount granted after my purchase in form of a voucher. Thanks.

Had dit besteld en gekozen voor afhalen op locatie. Communicatie verliep soepel en afhalen idem.

It was easy to order and everything worked according to the information on the website. The bike arrived on the truck at the appointed time. Highly recommended !!

I was quite impressed with the store. I haven't heard of it before using and found a Woom 2 available here (as opposed to not being available in most of Europe). The price was fair, shipping fee was a bit pricey but fair enough. I got the bike in a very nice pack, ahead of time and was aware of the delivery steps via email all the time. Well done folks, you're doing a good job for bike shopping.

We really enjoy both the buying process and the bikes!

Although the price of the bike was higher than on other platforms but available, the service was not as professional as hoped. The bike was shipped in non-original packaging to include the helmet ordered at the same time and arrived with a nick on the frame and the rear wheel cap missing. The service, although prompt, did not resolve the problem.

Good stock and reactive