Reviews for Simplebikestore

Goed

Excellent

Quick communication.

Five star for the kid bike that I so wanted in a period of stock rupture. 4 star for the accessorie that I added later and which shipping cost me as much as the accessorie. Overall great communication.

Product zoals beschreven, goede communicatie. Ik raad deze site aan

Super Laden. Schnelle Lieferung! Nach der Lieferung noch einen Gutschein akzeptiert und Geld zurückerstattet. Toller Service!

I bought the Lightskin handlebar, which is amazing. The item was out of stock initially, but the team at SB where very speedy to restock for me and sent it to me earlier than expected. Great customer service!

Nice shop in Rotterdam with helpful people to help you choose the bike of your life!

Great service

Good service, had a hard to find product in stock, and price was OK. Fast reply to my query, and delivery to Ireland took about a week, not too bad.

Fast, positive, excellent!

Good communication and very quick delivery. Would use again. Thanks very much!

5 star for this shop!

Bike is awesome and delivery as expected.

UPDATE BELOW I ordered a bike from this store but I recieved the wrong frame size. I sent an email in april regarding this issue and got a response within a day. They said they would email the supplier asking what went wrong. A few weeks later I still hadn't heard anything so I sent an email asking for an update, but I got no response. A month later I sent another seperate email asking for an update regarding the situation. I still haven't recieved a response to this email. Now I've been stuck with the wrong size bike for nearly 6 months and the customer service still hasn't responded to my emails. UPDATE 23/8/21: Simplebikestore has reached out to me after I placed this review. It turns out that my emails weren't recieved because the employee assigned to my case wasn't availible. They have apologized and we've been able to find a sollution. Because of this good display of customer sercvice and since they were very forthcoming in finding a solution I have changed my star rating from 1/5 to 3/5. I still think this shouldn't have happened in the first place, but it really seems like a one-time mistake.

Ordered a bike from simple bike store and could not be happier with the service they provided. I was thoroughly updated on the status of my order and the bike was delivered with care.

I looked long and hard to find a bike for my daughter which had a rubber chain so her pants would not be dirty like they are with the classical chain. Well, look no further, highly recommended to buy this bike for your son or daughter..!

ordered a stem and it arrived very fast & as described

The bike is light well mounted and seem to be great quality (am not a pro), and my daughter loves it! Delivered in 3 days. Issue with out of stock item sorted by offering higher version at the same price. Great job! Thank you!

Good communication, prompt reaction, quick order&delivery. Thank you !

Everything would be very fine, the transfer, the bike

I would like to thanks mr.Martin for covering all the procedures. All stages were clean and clear without my personal paranoia. According to my personal experience, i could say it was a premium service and my overall rating is 6 stars from 5. Thank you again.

I am happy with the service.

Ordered a bike to Tartu, Estonia - the bike is perfect, just as described, and the delivery was super seamless and fast. Customer service was very helpful as well, got a quick answer to all of my questions prior to ordering.

Hat gut geklappt, Lieferung kam wie erwartet sehr schnell.