English
8.7
126 reviews in the last 12 months
87% recommends your company

Reviews for Simplebikestore

  • Total score 9.2
  • Total number of reviews 942
  • Recommendations 94%
  • Page views 30,685

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10

Amazing customer experience

Was very happy to find a bike rack that I thought initially would be hard to find. It was at competitive price and with very reasonable shipping costs to be sent internationally. Received rolling updates and excellent customer service.

  • Would you recommend us? Yes
Monica , Melbourne
9

Goede service

Vriendelijk geholpen

  • Aanbevelen? Ja
Dave , Den haag
10

Easy to access customer service and fast shipping!

Easy to use and responsive via chat. Shipped the bike shortly after my purchase.

  • Would you recommend us? Yes
Rodrigo , London
10

Alles bestens geklappt / Sendung wie versprochen unbeschadet da

keine leeren Versprechungen :-)

  • Would you recommend us? Yes
ANDRE , CH
10

Very polite response, speedy shipping.

I ordered a small rack. And their response was very gentle and polite. I got very carefully packed luggage from Netherlands to Japan within 10 days. Everything was great.

  • Would you recommend us? Yes
YUTA , TOKYO
10

No complaints!

The service was great, they called me when they did not have the bike I ordered in the right colour to ask wether I would like to wait or get one in a different colour. Then the delivery arrived swiftly and just as discussed. Would definitely order from them again.

  • Would you recommend us? Yes
Zoya , Wien
9

very good experience

I was hesitant because of the .eu website but it went very well

  • Would you recommend us? Yes
Sarah , Hellebaek
10

Everything was perfect.

The all process was excellet.

  • Would you recommend us? Yes
Moshe Hochman , Ashdod
10

EU friendly webshop

Nice that we could get a Woom bike online, shipped for Denmark. This services is not common for eu bike stores. Nice service.

  • Would you recommend us? Yes
Maja , Silkeborg
10

Very good in all aspects!

Very responsive and informative.

  • Would you recommend us? Yes
Mário Chan Silva , Charneca da Caparica
5

Bike Looks good

Delivery arrived fast, but unfortunatly the Package was Open and damaged.

  • Would you recommend us? Yes
Stefan , Taunusstein

Response from the business owner

Hello Stefan, We're very sad to hear that your experience was not as you had originally anticipated. But the matter of the fact is that as we had already explained to you, that we cannot be held accountable for a third party shipping company mishandling packages. As you did not claim mishandling of the package with the transporter - we are not able to help exactly. Still we refunded 10% of the order. Hope you will have a better experience next time!

9

freundliche Kontakt , Ware o.k.

war alles sehr gut bis auf die hohen Transportkosten

  • Würden Sie uns weiterempfehlen? Ja
Harald , Bayern
10

Friendly

Everything went as smooth as possible! Product still needs to show its quality. Kind Regards! Roko

  • Would you recommend us? Yes
Roko Bijelić , Rijeka
10

Perfect

It arrived on time and in impecable condition

  • Would you recommend us? Yes
Pedro , Coimbra
8

Vlekkeloze levering!

Prima

  • Aanbevelen? Ja
Pieter , Beek en Donk
8

Super service

Heel vlotte service en goede beantwoorden van de mails zeker en aanrader

  • Aanbevelen? Ja
Filip , Sleidinge
10

Pleasure to deal with from start to finish

Flawless

  • Would you recommend us? Yes
Stephen , Ireland
8

Zijn hun woord prima nagekomen: betrouwbaar.

Via chat direct vragen duidelijk beantwoord en snelle levering daarna! Nergens een kickr te krijgen; hier direct op voorraad en vanuit Letland binnen 5 dagen in huis.

  • Aanbevelen? Ja
Joost , Buren
10

Tolle Kundenbetreuung, schneller Ersatz!

Vor, während und mach der Bestellung wurden immer alle Fragen zeitnah, freundlich, ehrlich beantwortet. Wie werden sucher auch das nächste Fahrrad dort kaufen!

  • Würden Sie uns weiterempfehlen? Ja
Sabrina , Berlin
8

Prima service en super communicatie.

Top geholpen

  • Aanbevelen? Ja
Roger , Beegden
10

Absolutely great!

The order came through without any issues, the fullfilment and delivery was very very fast. The bike came semi-assembled and I had no issues to finish it up myself. All my questions were answered swiftly.

  • Would you recommend us? Yes
Andrius , Vilnius
10

Fast service and delivery, nice product

Satisfied customer here, although a bit pricey delivery to Latvia

  • Would you recommend us? Yes
Liva , Riga
9

Always on top of things

Grate service will look after youer needs. In the bike world.

  • Would you recommend us? Yes
Eric , Dublin / ireland
10

Very smooth process.

bike was very well packaged, one small dent on the rear mudguard but other wise perfect.

  • Would you recommend us? Yes
Niall , Dublin
10

Great advice, great service great bike(s)

Bought several bikes and appliances

  • Would you recommend us? Yes
rob de Jong , Rotterdam

Company details

3 Rochussenstraat A

Rotterdam 3015 EA

010 210 7718

[email protected]

www.simplebikestore.eu/

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