Reviews for Simplebikestore

In less than 24hrs, in the midst of Corona and Black Friday madness... my new bike was at my door... properly packaged and in spot-on condition as expected! Unbeatable price and fast (but careful) delivery... says it all really!

Visited the shop in Rotterdam several times. Nice, knowledgeable staff. Ordered later online and everything came fast and as expected.

Very fast and clear communication. For now very satisfied with the customer service. Ordered online and helped with all questions. Hopefully also satisfied with after-sales service in the future.

Ordered a bike to be shipped to Qatar. All my queries answered promptly. Bike arrived quickly and no issues. Would for sure use you guys again.

Honest Staff. They will entertained such problem minor or major problems and they will offered the best solutions...They knew what are their doing. I am the one of the satisfied customers. God bless and more Power to the Company. Jun Insigne Magararu Lead Telecom Engineer FSSC - Engineering / Aramco Telecom Projects Al Khobar, Kingdom of Saudi Arabia

Super communication and fast shipping.....

Eddy was very helpful and made it very easy for me to order online. Delivery was quick and the shoes I ordered are perfect. 5 stars all round.

Heel goeie communicatie ivm nalevering van een onderdeel.

Gaf aan wat voor fiets ik zocht. Ben weggegaan met een fiets die ik zelf nooit zou hebben gekocht, maar heb er veel plezier aan. En er moesten nog spatborden en een standaard op. Dat deden de heren van de winkel diezelfde middag nog, omdat het de volgende dag goed weer was om te fietsen. Dus de mannen in de winkel zijn zelf ook echte fietsers.

Professional and fast

As I had some problems to get hold of a Road Runner Jammer bag I contacted Simplebikestore when they would get a new batch of bags. Bags were still out of stock and in fact first had to be produced by Road Runner. However, simplebikestore offered me a preorder. That felt at first somehow odd as I had to pay in advance and wait a couple of weeks until the bags had been produced, shipped to Europe and finally forwarded to my home address. Eventually being transparently guided through the process I placed the preorder and finally received the bag without further problems.

Great customer service available around the clock.

The delivery was on time. The product is fantastic and we very much appreciate that it arrived already ready to use and didn't need to be put together as normally parents of small children don't have the time to do that.

If you are unlucky enough to get a bad product, dont expect any service from these people.

Would recommend to anyone.

Bike arrived a little bit late, but perfectly packed. Kudos to the Customer service, they were very friendly and helped to quicken the shipping process. Great price, great bike (Cinelli Hobootleg). My baby is now home. Thanks!

I found the last Breezer Radar to my size and secured it on a Sunday. Also bought pedals along with it. Their delivery notice email is creative and fun, it made me smile! Bike arrived on Thursday morning, within 5 working days as promised. All in all, the experience was smooth and met my expectations. Good job team! I love my bike! Thank you.

Maybe you must take in consideration to find other shipment company.

Bought a wahoo kickr bike and delighted with it

Shopping with this team is a dream. They'll help you troubleshoot anything once your order arrives and follow up to ensure you have everything in full working order. Can't recommend enough.

I am very satisfied with my new bike. Shipment was really fast, and i love my new bike.

Ordered online and delivered 2 days after placing the order

Everything was fine, fast and safe shipment to Austria. My next order is coming soon! :)

Nicht zu empfehlen!

They responded to all queries quickly and professionally. Bike arrived in perfect condition, and on time. Big plus is a quality of customer service. I strongly recommend this shop.