Uma boa relação comercial
Olá Marisol, Agradecemos a sua avaliação. Ficamos muito satisfeitos por saber que a sua experiência foi positiva e que gostou do nosso serviço. Valorizamos o seu feedback e esperamos continuar a nossa excelente relação comercial. Ibrahem
Very easy to order with fast processing and very fast delivery. Highly recommended for the B2B cooperation!
Thank you for your positive feedback Andrew! We're thrilled to hear that you found our ordering process easy and our delivery speedy. Your recommendation means a lot to us, and we look forward to continuing our B2B cooperation. If you need anything else, please don't hesitate to reach out. Ibrahem
Good
Thank you so much for your positive review! We're thrilled to hear that you had a good experience with us. Your recommendation means a lot to us and we look forward to serving you again! Ibrahem
Always easy to deal with ET Orders are packed and shipped fast Customer service is impeccable Especially Ibrahim Very helpful and always there to help
Dear Ronan, thank you so much for your kind review! I'm delighted to hear that you've had a positive experience with us. It means a lot to know that my assistance has been helpful to you. If you need any further help, don't hesitate to reach out. Looking forward to serving you again! Ibrahem
POR FALLO DE SISTEMA DE COBROS , NO HA RECIBIDO EL PEDIDO , AL CONTACTAR CON ELLOS SE HA RESUELTO EL PROBLEMA RAPIDO , MUCHAS GRACIAS
Lamentamos mucho el inconveniente causado por el fallo en nuestro sistema de cobros. Nos alegra saber que pudimos resolver el problema rápidamente una vez que se puso en contacto con nosotros. Agradecemos su comprensión y su amable comentario. ¡Muchas gracias por su paciencia y confianza! Ibrahem
Originele beoordeling
No ha ninguna manera para contactar ha enviado muchos correos sin respuesta y han pasado más que el esperado para el entrega del pedido, la última es notificar a PayPal por esto y hacer pedir el reembolso
Fast Delivery
Thank you for your feedback, Evelyn! We're happy to hear you were satisfied with our fast delivery service. Your recommendation means a lot to us. Ibrahem
Good information about product on web site in stock or out. When I have problem was very fast solution.
Hey Dmitrijs, Thanks a bunch for sharing your experience! It's awesome to hear you were happy with our packing and how we keep you informed about product availability on the website. e're all about quick fixes, so we're thrilled we could sort out any problems pronto for you. And of course, your recommendation means the world to us! If there's anything else you need, we're here. Ibrahem
very large selection of products at advantageous prices. Very good quality ! Top notch communication and very responsive customer service! A trusted partner in business
Thanks for the awesome review! We're so glad you liked our wide selection, great prices, and top-notch quality. It's good to hear you found our customer service responsive and communication on point. Thanks for trusting us as your business partner! Can't wait to serve you again! Ibrahem
I was surprised at how easy it was and especially how quickly everything arrived. Very pleased with the process and the items I bought. Will definitely purchase here again
Thank you so much for sharing your experience! We're thrilled to hear that your first-time buying experience was smooth and efficient. Our team works hard to ensure quick delivery and a seamless process for our customers. We can't wait to have you back for your next purchase! Ibrahem
tevreden
Bedankt voor uw positieve feedback, Harry! We waarderen uw tevredenheid. Als er iets is wat we nog beter kunnen doen, laat het ons dan gerust weten. We zijn altijd blij om te horen dat onze service wordt gewaardeerd. Ibrahem
I had an issue with damaged stock I got a call from customer support And the issue was solved very fast Thank you for your help
Thank you for your feedback! We're delighted to hear that we were able to swiftly resolve the issue with your damaged stock. Your satisfaction is our top priority, and we appreciate your patience and understanding throughout the process. Should you need any further assistance in the future, please don't hesitate to reach out. Ibrahem
Amazing service thanks
We're thrilled to hear that you had an amazing experience with our service! Thank you so much for your kind words. Ibrahem
Originele beoordeling
I received my order only to find all the porcelain pieces were smashed. I sent an email with pictures I got no reply The packaging is terrible thin cardboard with one thin layer of bubble wrap it was so bad the items probably smashed before leaving their premises. I would seriously have a word with whoever packed this. Avoid this company
I'm sorry to hear about your experience. We sincerely apologize for the inconvenience caused by the damaged items and the lack of communication. Going forward, please direct all your conversations to [email protected] Your feedback regarding the packaging is duly noted, and we will certainly address this issue with our packing team to prevent such occurrences in the future. Please allow us another chance to make things right. Thank you for your understanding, and we look forward to resolving this matter satisfactorily. Ibrahem
snelle Levering van de order. Ruim assortiment Een aanrader
Geweldig om te horen! Bedankt voor de aanbeveling, Antoin. We blijven ons best doen voor snelle levering en een ruim assortiment Ibrahem
Great products
Hi Ruben, Thanks a bunch for the positive feedback! It's awesome to hear that you're happy with our products and service and we're glad to have met your expectations. If you need anything else please feel free to reach us! Ibrahem
Snelle levering, scherpe prijzen. Alleen jammer dat alles naar wierrook ruikt.
Bedankt voor je feedback! Fijn dat je blij bent met de snelle levering en scherpe prijzen. Sorry voor de geur van wierook, we zullen eraan werken. Als je ons toch zou aanbevelen, waarderen we dat enorm! Laat het ons weten als je nog vragen hebt. Ibrahem
Good service, the products are what I want and the delivery is fast. Overall very good company
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're satisfied with our service, products, and delivery speed. Your recommendation means a lot to us. If you ever need anything else or have any questions, feel free to reach out. We look forward to serving you again in the future! Ibrahem
Uitstekende kwaliteit, goede service en snelle levering. Ga zo door zou ik zeggen.
Bedankt voor uw vriendelijke woorden! We zijn blij dat u tevreden bent met onze service en levering. We zullen zeker blijven streven naar uitstekende kwaliteit. Ibrahem
The items are perfectly packed. No damages. We are very happy.
Thank you so much for your kind words, Monika! Ensuring customer satisfaction is always our top priority, and we're delighted that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future! Ibrahem
Very good customer service.
Dear Claudia, Thanks for your feedback! We're glad you were happy with our service and customer support. Your recommendation is much appreciated. Feel free to contact us anytime if you need help again. Ibrahem
I love your product options but I wish you could accommodate Canadian customers with English and Canadian currency invoices.
Hi Jenny, Thanks for your feedback! We're happy to hear you're enjoying our products. Regarding the English invoice that's an available option, we usually send English invoices to most of our customers outside the EU, but for Canadian dollar invoices unfortunately, our system currently doesn't support them. However, we can generate your invoice in USD if that works for you. Just give us a heads-up. Feel free to reach out if you have any more questions. We're here to assist you! Ibrahem
Originele beoordeling
I love your product options but I wish you could accommodate Canadian customers with English and Canadian dollar invoices.
Hi Jenny, Thanks for your feedback! We're happy to hear you're enjoying our products. You can easily switch to English on our website by clicking the language option located in the top left corner. Regarding Canadian dollar invoices, Unfortunately our system currently doesn't support them. However, we can generate your invoice in USD if that works for you. Just give us a heads-up. Feel free to reach out if you have any more questions. We're here to assist you! Ibrahem
really nice item and selection, good price and quality, but most of te time the stock of the site are not correct with the storage quantity. The delivery service sometimes have some gap with the tracking information. The customer care it's pretty nice, if they need you, they call you and pretend an immediate reply; but if you need them, mnhh well, sometimes you have to wait weeks. some items need more protection for the delivery, like: white sage and fragile stuff.
Thank you for your feedback! We're glad to hear that you appreciate our item selection, pricing, and quality. We apologize for any inconvenience caused by discrepancies in our stock quantity and delivery service. We understand the importance of accurate tracking information and prompt customer care, and we're continuously working to improve in these areas. Your suggestion regarding improved packaging for delicate items like white sage is duly noted and will be taken into consideration for future enhancements. We appreciate your recommendation and hope to serve you even better in the future. Ibrahem
Every time my orders arrive way before I expect them and they are always correct and even have a lift something to say thank you!
Thank you for your kind words! We're glad to hear that you've been satisfied with our service. We always aim to deliver orders promptly and accurately. our customer satisfaction is important to us, and we appreciate your support. If you have any questions or need further assistance, feel free to reach out. We'd be happy to help! Ibrahem
Very easy to deal with, great products, fast delivery.
Thank you for your positive feedback! We're glad to hear that you found our wholesaler easy to deal with and that you're satisfied with the quality of our products and the speed of delivery. We appreciate your recommendation and hope to serve you again in the future! Ibrahem
Se puede mejorar el embalaje, los inciensos llegan aplastados. Y las pulseras con más protección, una vez me llegó una rota.
What I got was good value, but I’m still confused over the empty box
We're sorry to hear about the missing items in your orders. We appreciate your feedback and are looking into this issue to ensure it doesn't happen again. Please contact our customer service team, and we'll make it right. Thank you for bringing this to our attention. Ibrahem
Elandstraat 61
3064 AG Rotterdam
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