Reviews voor Eastern Trading

Long time customer, but first time buyer via online purchase with credit card. Not all ordered items shipped and invoice was adjusted to reflect only the items shipped. Set appointment with customer service to discuss situation. With one 15 minute call everything was explained and we know what to expect with future online orders. Thanks for the great customer service support!

Tyvärr mycket varor som är slut, men det står att det finns på hemsidan. Mycket som varit slut länge.

Snel levering en als het product niet op voorraad is wordt het betaalde bedrag direct terugstort.

Heb meerdere malen een mail gestuurd inzake te weinig geleverde witte salie maar nog steeds geen antwoord/ creditfactuur gehad.

Very very good

Very Happy with Eastern Trading! Thank you!

Simone is very kind and very patience. Suivi de colis ok. Éléments livrés en bon état. A bientôt !

Poala was very helpful in trying to arrange shipment of my stock to Cyprus however I believe there is a massive gap in the market which I was trying to tap into by using your company. We have 8 million visitors alone to my area with tourism plus i distribute stock island and EU wide. I no longer use products from EU countries due to VAT and Duty plus shipping costs and I am desperate to find an independent supplier other than Ancient Wisdom who seem to be the only wholesaler willing to invest their time to find a competitive shipping courier other than UPS (the most expensive) . AW have just completed a small order of 56 kilos for 39.99 which arrived in Cyprus 3 days after purchase with DHL. I have also purchased 97Kilos of candles reluctantly from the UK with a shipping cost of 140 Euros?? If you have a change of heart and wish to work with my business and help arrange a cheaper way to get produce over to a EU country then please let me know as I do love your products. Also I have not received my refund yet for the amount of 408.88 Euros through PayPal 10 days later which I spent with you as payment was required upfront before you could give me the ridiculous rate of 367 Euros to ship 2 boxes?????

I had 3 Tibetan bowls broken in the package. I'm surprised that a normally large group like Estearn doesn't do a bit of monitoring in the quality of these packages. I frequently order on Eastern and I wouldn't do a good ad for the future, that's for sure. Very often I had small problems with my order, it's painful. I'm currently stuck with my return ticket because I don't have the right barcode. I find it incredible that in 2022 we manage to send satellites into space but we cannot return packages. I will study the possibility of changing incense supplier. Thank you very much, good job.

Excellent service and delighted with my wax melt burners

I love eastern trading products, shipping is fast. Friendly service.

It was my second order. It's more so that I love your smudges, but if I find another company who works quicker and has the same or better quality products, I will go there. It almost takes a week in stead of 48h before my package is being send to me. Also your stock is not always as available as it says on the website.

Seems that the stock system works ok and the shipping is fast.

snelle en prima levering

Ha tardado unos 15 días desde que hice el pedido en llegar y no estaban todos los productos pedidos que figuraban en stock por el sitio Web.

Verry good service

Very much products. Like the green tree product. If you have a question they help you with good advice.

Helaas al een meerdere keren een bestelling gedaan die bij aankomst niet klopte. Producten die toch niet leverbaar waren, terwijl ze op voorraad staan op hun site. Netjes mijn geld terug gestort gekregen, maar ik moest mijn klanten toch alsnog nee verkopen, Echt een verbeterpunten lijkt me.

Good

we receive our order and only one thing was missing from one item that we have order..other then these we are really satisfied with the quality of the products and the service that the easter trading provide ,arrived time,factur delivery note,email customerservice etc and we will continue order from easter trading

Some of the ordered products turn out to be missing after the order. Regardless, the web store will deduct the full amount of the ordered products from the invoices. It will be refunded in a few weeks.

Toujours égale a eux même incompétent! Stock dispo sur le site, mais pas en réel, on ma même dit qu'on gardez la marchandise pour les très gros clients. C'est pas professionnel. communication entre les différents service, nul.

thank you keep up the good work.

Products were shipped in a timely fashion and the quality of my products were good

Ondanks alles , goede en correcte behandeling van mijn bestelling . Een opmerking , bij volgende bestelling voor de verzending vermelden welke artikelen er niet voorradig zijn zodat ik mijn winkelkar kan aanpassen . Groetjes en een dikke dank U wel , Jerome de Potter .