Filters

10

Perfecto

Muy contenta

  • Would you recommend us? Yes
10

Fast and easy ordering

It is really easy to place an order and the order processing time is really fast, so I can get goods asap!

  • Would you recommend us? Yes
4

Ontevreden over de niet ontvangen producten die toch op de website worden aangeboden.

Bij bestelling op jullie website wordt niet aangegeven dat producten niet leverbaar zijn. Daardoor drie producten niet geleverd, dit is de tweede keer jullie zijn mij als klant kwijt ook al ben ik maar een kleine afnemer. Service van medewerker is prima en de geleverde producten zijn oké.

  • Would you recommend us? No
10

Very good!

Very good experience.

  • Would you recommend us? Yes
1

Sin abono, sin respuesta, sin solución.

No hay comunicación ninguna por parte del vendedor. Al realizar el pedido indicaba que todo estaba en stock, después de varios días escribiendo y contactando y bajo la amenaza ya por preocupación de mi contacto con PayPal por fin me llama una persona que se disculpa y me comunica que de un producto no hay stock, me dice que lo abonarán y mandarán todo lo demás. Cuando recibo el paquete me faltan 5 productos que no están abonados y supuestamente si hay stock. He reclamado el abono en varias ocasiones y como al principio sigo sin respuesta. Voy a abrir disputa en PayPal, ha sido una mala experiencia y desde luego ni volveré a comprar ni lo recomendaré en mi sector…

  • ¿Nos recomendarías? No
7

Good CS, but website not up to date

Website was easy to order from, but when my parcel arrived I missed several items and they were not on my packing list as wel, and no notification or anything that things were out of stock. So because DPD sometimes brings in two parcels, I waited till after the weekend, and I called ET up, kind friendly man answered the phone and just told me that they didn't send it bc it was not in stock, he did apologize, I was disappointed that I didn't knew this in advance, so I could choose something else instead, but they refunded my money asap. So very good customer service! But next time: keep the website up to date.

  • Would you recommend us? Yes
7

Easy to order, customer service fine, website not up to date

Website was easy to order from, but when my parcel arrived I missed several items and they were not on my packing list as wel, and no notification or anything that things were out of stock. So because DPD sometimes brings in two parcels, I waited till after the weekend, and I called ET up, kind friendly man answered the phone and just told me that they didn't send it bc it was not in stock, he did apologize, I was disappointed that I didn't knew this in advance, so I could choose something else instead, but they refunded my money asap. So very good customer service! But next time: keep the website up to date.

  • Would you recommend us? Yes
7

Easy to order, customer service fine, website not up to date

Website was easy to order from, but when my parcel arrived I missed several items and they were not on my packing list as wel, and no notification or anything that things were out of stock. So because DPD sometimes brings in two parcels, I waited till after the weekend, and I called ET up, kind friendly man answered the phone and just told me that they didn't send it bc it was not in stock, he did apologize, I was disappointed that I didn't knew this in advance, so I could choose something else instead, but they refunded my money asap. So very good customer service! But next time: keep the website up to date.

  • Would you recommend us? Yes
7

Easy to order, customer service fine, website not up to date

Website was easy to order from, but when my parcel arrived I missed several items and they were not on my packing list as wel, and no notification or anything that things were out of stock. So because DPD sometimes brings in two parcels, I waited till after the weekend, and I called ET up, kind friendly man answered the phone and just told me that they didn't send it bc it was not in stock, he did apologize, I was disappointed that I didn't knew this in advance, so I could choose something else instead, but they refunded my money asap. So very good customer service! But next time: keep the website up to date.

  • Would you recommend us? Yes
6

good products, uestionable customer care

As with every single order where you return some money for non delivered products I always need to ask for a Credit Note for those money. And sometimes I need to ask multiple times. I need that document to have my accounting in order and to abide the law.

  • Would you recommend us? Yes
6

good products, uestionable customer care

As with every single order where you return some money for non delivered products I always need to ask for a Credit Note for those money. And sometimes I need to ask multiple times. I need that document to have my accounting in order and to abide the law.

  • Would you recommend us? Yes
6

good products, uestionable customer care

As with every single order where you return some money for non delivered products I always need to ask for a Credit Note for those money. And sometimes I need to ask multiple times. I need that document to have my accounting in order and to abide the law.

  • Would you recommend us? Yes
6

good products, uestionable customer care

As with every single order where you return some money for non delivered products I always need to ask for a Credit Note for those money. And sometimes I need to ask multiple times. I need that document to have my accounting in order and to abide the law.

  • Would you recommend us? Yes
6

good products, uestionable customer care

As with every single order where you return some money for non delivered products I always need to ask for a Credit Note for those money. And sometimes I need to ask multiple times. I need that document to have my accounting in order and to abide the law.

  • Would you recommend us? Yes
6

good products, uestionable customer care

As with every single order where you return some money for non delivered products I always need to ask for a Credit Note for those money. And sometimes I need to ask multiple times. I need that document to have my accounting in order and to abide the law.

  • Would you recommend us? Yes
6

good products, uestionable customer care

As with every single order where you return some money for non delivered products I always need to ask for a Credit Note for those money. And sometimes I need to ask multiple times. I need that document to have my accounting in order and to abide the law.

  • Would you recommend us? Yes
6

good products, uestionable customer care

As with every single order where you return some money for non delivered products I always need to ask for a Credit Note for those money. And sometimes I need to ask multiple times. I need that document to have my accounting in order and to abide the law.

  • Would you recommend us? Yes
1

Still waiting for my package

Been waiting for my order for a long time, contacted the shipping company and customer care. No one knows what happens to my package, no attempt to ship another out to me just nothing.

  • Would you recommend us? No
1

Still waiting for my package

Been waiting for my order for a long time, contacted the shipping company and customer care. No one knows what happens to my package, no attempt to ship another out to me just nothing.

  • Would you recommend us? No
1

Still waiting for my package

Been waiting for my order for a long time, contacted the shipping company and customer care. No one knows what happens to my package, no attempt to ship another out to me just nothing.

  • Would you recommend us? No
1

Still waiting for my package

Been waiting for my order for a long time, contacted the shipping company and customer care. No one knows what happens to my package, no attempt to ship another out to me just nothing.

  • Would you recommend us? No
10

Very good

Very good

  • Would you recommend us? Yes
10

Very good

Excellent

  • Would you recommend us? Yes
10

Very good

Excellent

  • Would you recommend us? Yes
8

Great

Im always appreciative of their quick responses.

  • Would you recommend us? Yes

Bedrijfsgegevens

Elandstraat 61

3064 AG Rotterdam

0031-(0)10-4518186

[email protected]

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