Reviews voor Eastern Trading

I have dealt with this company in the past with no issues however, I placed an order on their website for a product I had previously purchased. They took my money and then informed me the product was no longer available. I sent many emails back and forth suggesting other products on their site as a replacement but each product I chose was not in stock even though it showed up as in stock on their website. Eventually they sent me the only wax burner they actually had in stock which is half the size of my original one and totally unacceptable for my requirements, in fact, I would go so far to say it was a dangerous product after testing it for wax melt use. I have tried to contact them several times and have received absolutely no response since the girl I was initially dealing with has left the company. I am still awaiting a response as to how I can return the 60 burners I have been sent and get a refund!

goede opvolging, snelle levering.

Helemaal oké. Snel en netjes verzonden!

Nice

My first experience with Eastern Trading. I found the service very good. I'll certainly order from them again

Fast service and short delivery time

Normaal geen probleem met de levering maar nu hadden ze het leveringsadres mis ingevuld. Waardoor het pakket op een ander adres geleverd zou worden. En terug van de bestelde en betaalde artikelen een deel niet op voorraad. Dan wacht je op die artikelen die je express bestelde voor een klant en die op voorraad stonden en zitten ze er weer niet bij! Dat is zeker een werkpunt, want het is de eerste keer niet. Voor de rest tevreden

Good quality products and fast response .

Ik ben zeer tevreden over eastern trading. Breed Assortiment en correcte en snelle klantenservice.

I ordered online but they doesnt update the homepage, so most of my order didnt deliver, it was sold out. It’s not okey.

Serious company, great customer service, interesting articles.

They have great products and my orders always come super quick!

Really a good experience with fast delivery and interesting products for my business. Surely i will buy again from them thanks

We have been working together for over 12 years. Thank you. If I have any problems, your assistants will always help me.

Great choice, friendly staff. I recommend.

Snelle levering, mooie producten!

This was my second time that I ordered supplies/products here for my webshop and I'm really happy about the products. Only there were some items not in such while they were in stocks in the site, the informed me about that what was very nice of them to do. Hopefully those items will be back soon :) Service is really neat and readout fast shipping. Prices are fair.

Muy positiva

The manager of Eastern Trading respond very quickly and can help you to solve unusual questions with ease.

I ordered for over €500,- and payed for it, and it turned out there were only 6 of the ordered items available... So I cancelled the order. I never received the invoice or the credit note, even after asking for is multiple times, so now there is an inconsistency in my bookkeeping. I'm not one to leave bad reviews, but since they did not answer my multiple mails, and then DO send a request for a review, you asked for it...

Very good customer service, very helpful if you need to solve any issue. The products arrived well packed. Just wish that the shipping with TNT was faster,not 1 week.

Great products, quick and kind service. Wide choice

goede service, snel levering

Fast delivery and good prices

Beautiful products, I can’t believe how quickly they were delivered to the uk. Will be back for more