4 stars: good service, well treated
Positive
Tower is as pictured, excellent value for money, and the cat likes it. Really nice to have such a tall, simple tower with a small footprint. It was (mostly) easy to assemble, and is secure without the need to drill into walls/ceiling.
SuggestionsShipped via DPD, which seem unable to deliver to our flat despite it being above one of their drop-off points. Please use any other courier!
Also, our 1-yr old cat has torn/bitten through the plush fabric on the platform and top “cap” in less than a fortnight. He’s not huge but the platforms are a tiny bit too small, and not quite far enough off-set for him to jump down confidently from the top to the middle.
Finally, the instructions for assembling the top pillar and cap aren’t very clear about how to use the butterfly-nuts and where to fit the washers. We’ve got it up and secure enough, but it wasn’t easy and I’m sure it could have been simpler!
