Response from the business owner
First of all, I am sorry that you are disappointed. Second there is a size guide that tells you exactly how big the size is and how to calculate your size. We sometimes see this problem in our store with ladies customers with a small size who are used to buy children's shoes or sneakers. Children's shoes and sneakers fit completely differently. Children's shoes are made for still developing children's feet. An adult foot often needs a larger size of those shoes, because they fit narrower. Our women's shoes are made on real women's lasts, with enough volume for an adult foot, they are much more comfortable for an adult foot and you can easily take a size smaller. Sneakers often have American sizing and differ one and a half size from dress shoes. By the way, this was a discounted last pair in the Clearance, we are surprised that you have not returned the pumps
