I have received two requests to review this product, but I have received no contact from the company--and certainly no shoes--after waiting 18 days. I am in the US, so I expected something of a wait, but I had hoped for a shipping notification by now, at least.
Perfect
It is good to hear everything is ok. Thank you for the review!
I’ve been a customer for several years now - always satisfied with everything even when I required to change shoes - timely response and delivery always Thank you and keep it up
And we thank you for the lovely review. We promise you Paul that we will keep it up!
I bought a pair of black leather wingtips from Stravers in EU size 37, as I have small feet and typically cannot find men's shoes that fit. Although I live in the U.S., shipping from the Netherlands was fast (<2 weeks). The quality of the shoes is excellent, and the size fit perfectly. They're super comfortable; worth every cent. I ordered a second pair in a larger size just in case, and returning them was also very straightforward and I was refunded <10 days later. Overall I strongly recommend Stravers for people who struggle to find certain shoe sizes, and I personally plan on ordering a second pair soon.
How nice Mr. Oden that you would like to share this beautiful story with our customers. Thank you for the recommendation! Enjoy your shoes!
This is the second pair I have bought (not due to wear and tear but colour change. ) They fit as expected and are of high quality, the delivery is always fast and well packaged.
Great to hear Marc, thank you for the nice review. Enjoy your shoes!
Delivered very quickly, good quality shoes and service
Thank you for the review Mark
I'm an EU size 34, and have always struggled to find shoes that actually fit me, especially heels. I've searched for years for heeled boots like these, and I'm delighted I've finally found them! They fit, they're comfortable, they're exactly what I've been looking for! Couldn't be happier! Thank you!
We love to hear these stories. This is what we do it for, to make customers happy! Thank you Alice for sharing your story
Very satisfied with the Shoe and also prompt delivery with great packaging.
Nice to hear everything went well to Dhaka. Thank you to let us know!
Stravers is the ONLY place on the planet to find real adult shoes in smaller sizes with exceptional quality and elegance. I have ordered at least 8 pairs of shoes and boots and have never been disappointed. Agree with other reviews, Customer Service is excellent, always responsive and helpful. Also agree with current review from Michael in Auckland - a customer login would very helpful to see what/when shoes were ordered over time, save shipping info etc. Thank you Stravers, keep it up! (Ordering the brown Chelsea boots as soon as you get them back in 36)
Hello Daniel, great to hear your story. Normally the customer will receive automatically a link to track the package. Occasionally DHL is having a failure. Then we have to make the address label manually and you won't get an automatic link from DHL. If you don't get it automatically, just ask for it by email and we'll send that link immediately. Thank you for indicating this, we are going to look for a solution! In the meantime enjoy the Chelsea boots, which you have already received!
I bought a size 33 sandal. I will keep them. Problem is people with small feet do not necessarily have narrow feet. I will have to enlarge them. I wish you had more choice in shoes that are not boots or flats nor high heels. 2 to 3.5 cms . But modern at the same time. I will keep your site checked to see what comes. Thank you.
Bought many pairs of shoes over the years, would be helpful to have a user login profile so as to make future purchases easier, as well as being able to track past and current orders.
very prompt delivery, excellent quality shoes
Unbelievably quick delivery to New Zealand - arrived in just a few days; Shoes were well packaged and were all as pictured and described on the website and fitted true to size. I have previously visited the Stravers shop in Amsterdam and been really pleased with the selection and service.
Dear Patrick, how nice of you to share with us how happy you are with the shoes. Thank you for this great review. Enjoy your shoes!
Good quality shoes, good price and arrived in UK quickly and safely Always pleased to find somewhere that sells womens' size 10 shoes without charging the earth!
Shoes are of excellent quality. So comfortable and elegant. Hopefully some higher heels (4 inches plus) for the next season.
Thank you Annette for this nice review, we'll think of you
Quick and professional delivery.
Lovely shoes and fast delivery
Thank you for your review
I asked customer service for advice on which boots to fit me, they replied early the next working day, their advice was excellent. The delivery by post was fast and discrete. The product exactly what I asked for.
Thank you for this kind review. Enjoy your shoes!
I ordered a size 35 but the moment I took the shoes out of the box I could see that they were going to be too big. They were more like a size 36 or even a 36.5. I was extremely disappointed with the large size as I haven't encountered a size 35 coming up this large before. I tried putting insoles to improve the fit as I didn't want to go to the trouble of returning them. If I had ordered a size 34 they would have been fine. Unfortunately the shoes have quite a shallow upper and as a result I felt as though my foot was pushed too far vertically upwards (if that makes any sense). I can probably wear them with the insoles but it is feels as though my foot will come out at any moment which doesn't make for a very comfortable experience. I had purchased these for work due to the heel height of 6cm which works out just right for my feet, but they are unlikely to be worn very much, if at all.
First of all, I am sorry that you are disappointed. Second there is a size guide that tells you exactly how big the size is and how to calculate your size. We sometimes see this problem in our store with ladies customers with a small size who are used to buy children's shoes or sneakers. Children's shoes and sneakers fit completely differently. Children's shoes are made for still developing children's feet. An adult foot often needs a larger size of those shoes, because they fit narrower. Our women's shoes are made on real women's lasts, with enough volume for an adult foot, they are much more comfortable for an adult foot and you can easily take a size smaller. Sneakers often have American sizing and differ one and a half size from dress shoes. By the way, this was a discounted last pair in the Clearance, we are surprised that you have not returned the pumps
High quality small size shoes with a responsive customer service.
Thank you very much for your kind review. Enjoy your shoes!
Perfect
Thank you for your review
First class service supplying a quality product.
Thank you, we wish you lots of succes with your shoes!
Stipte levering. Bestelling is zeer correct afgewerkt.
Beste Christiane, dank u wel voor uw fijne reactie
I paid for a pair of boots 176,95€ + paid for express delivery***from the 29/12/2020 T’was meant to arrive in 2 working days out of weekend . Till to date we are on the 13/01/2021 am RUMMING and begging for my Delivery. They took it to another Destination different from mine in a certain province very far from PARIS my ACTUAL ADRESSE which i had Very well and clearly PRECISIZED until my door number and floor image « @If u need the prove DHL EXPRESS Bordereau N•1391371730 STRAVERS shoes » The worste i payed thro PAYPAL Whom to date when i try to communicate ONLY A ROBOT ANSWERS and never find me any solutions I need really help coz am not ready to give up at all I need either they refund the 180€++ this is ( plus delivery price) and wasting of my time trying to get solutions by myself ( brains damage) This is my original problem with them to date and i regret for such carelessness from them.
Dear Nancy, we feel very sorry what happenend, we have already corresponded regularly about this. This is now really a coincidence, at DHL. Really everything went wrong, which we have nevertheless been able to resolve. We apologize for everything and wish you lots of success with your stylish boots
They have been amazing to work with , when you have to exchange for different size they take great care to make sure you are happy That’s says a lot for how far away they are from Washington state USA
Thank you David for your kind review! Don't you worry, the world is getting smaller and smaller
• Iedereen mag een review schrijven zolang er wordt voldaan aan de gebruikersvoorwaarden en het privacybeleid
• We voeren geautomatiseerde en handmatige controles uit om valse reviews zoveel mogelijk tegen te gaan
• Reviews die op eigen initiatief zijn geschreven worden direct online getoond en binnen 72 uur geverifieerd
• Meer weten hoe deze reviewpagina tot stand komt? Lees dan hier meer.