Response from the business owner
Hi Sylvie,
Thank you for your review.
I have checked your tracking and see it has been delivered at your house address on the 29th of August. I see we have also emailed you in advance about your order as there was no house number included.
The investigation is currently ongoing into the whereabouts of your package. The postal company is checking with the responsible driver so we can hopefully have your item with you as soon as possible.
For all other details, please refer to our email to you. I will also update you further by email.
Best regards, Rudi from Thunderkraft