It was a call and an email after which I was fully convinced everything will be arranged according to plan
all oke running smooth
Very good service, quick in replying all inquiries.
fast delivery and good quality products
When placing the request/order all went well and smooth.
A reclassification of anchor chains happens smoothly. The delivery abroad is fast.
We do business with Wortelboer for anchors and chains. I always find the employees verry helpful in this process. from pricing to delivery.
Positive and professional approach. Reliable vendors.
Ok, quick respond on request , but expedition of purchased items was a little confusing, hard to get feedback on tracking etc. Using one single email adress seems a litle old fashion, new customer contact apeared each time i was in contact. Order confirmation was quick, but shipment and follow up was poor. Direct contact with seller all the way until item is delivered is necessary , especialy if it is an Priority shipment.
Service was organized on very short notice!
Fast and reliable information from a competent team.
The experience has been excellent. We have received reply to our e-mails and our calls always in short-time. Considering the all items quoted/purchased for our vessels, there is an excellent price/quality relation. Great assistance for shipping items.
So far so good.
Very good experience, clear concise communication. Delivery on time.
Very efficiency, quality work and fast!!
The required anchor was in stock. A service team for installation was available without waiting time. Despite delays in loading, the service team was available in the early morning hours and completed the installation in a fabulously short time. All in all a perfect service from one source.
We experienced good communication and service as we are used to.
Management from Wortelboer refused delivery until money on account visible. Was not communicated by them and only Deborah was helping to find solution. Should have been clear announced by managment direct to customer.
There is never any problems.
N/A
Delivery done as agreed
Problemen worden altijd snel en goed opgepakt.
The vessel received everything in good order
Prompt reaction, flexible support, fast delivery.
pleasant
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