Having never worked with LaptopwithLinux before, I did not know quite what to expect in terms of the ease and security of the transaction. Now, a couple weeks after receiving the computer, I can say that the product itself has been excellent and the company very easy to work with. If LaptopwithLinux maintains this level of quality, I will certainly work with them again!
I have purchased two laptops from LaptopwithLinux in the last year. Both computers are wonderful. The fit and finish is excellent for both machines. Shipping time is fantastic (to my location in the US was actually less than 3 days). The laptops were (for their feature set) excellently priced. The company is very professional but easy to do business both pre and post sale. Dell, HP, and Apple could lean a great deal from this company.
A sheer delight. As a linux user I know it can be a little tricky installing linux so it was brilliant to choose which Linux OS I wanted as well as linux software which was all installed and the machine worked perfectly out of the box which is a first for me. I'm also very impressed that there's a choice whether to have wifi and bluetooth installed or not. As many more people realise the dangers of the class 2b carcinogen i.e. pulsed microwave radiation this is a sensible and healthy option. Freedom of choice is wonderful and so is this company.
The laptop I ordered and received, within a reasonable time, worked out of the box, after a manual Arch Linux installation, with the appropriate packages installed.
Received my laptop today...amazing. Ordered late Monday, shipped Tuesday, cleared customs Wednesday, arrives at my door mid afternoon today (Thursday)...less than 72 hours, from the Netherlands to Omaha, Nebraska USA. WOW! The system looks nice, and it is booted up and running fine. Peter Pont was also very prompt with email communication.
Can't wait 'tlll you offer i9 and Nvidia hardware choices.
nice configuration tool; fast and save shipment; start immediately possible
What they don't tell you (but should) is the fancy LED keyboard is a Windows only keyboard and does not have full functionality in a Linux system. It took a week to for support to tell me that. Now that I've installed an OS and been using it for a week I can't return it according to their return policy. They should be upfront about what is not fully functional with Linux. Who knows what else I'm going to find at a later date. I expect when I buy something for it to be fully functioning... especially at the cost of these machines.
Hi Heather, Thank you for your review! Too bad you rated us with a 4/10. I am sorry to read that you have a completely different view to this. The fancy LED keyboard (keyboard backlight) is definitely 100% fully functional in Linux. It is functional in at least all Linux distros we support (also the ones you use). We have a driver for this. I understand from the support history that this driver was also sent to you (also considering you chose to install Linux yourself and had us deliver the laptop without Linux preinstalled). Indeed, we do not (yet) have an application with graphical user interface (GUI) to control the keyboard backlight, but this is also not necessary to control it, as this can easily be done with fn + numpad keys (like almost all laptops of all brands). Also, nowhere on our website do we advertise/promise a "GUI application for keyboard backlight control". The Clevo Control Center (a Windows driver provided by the manufacturer Clevo itself) is indeed a Windows-only application. We ourselves provide drivers and applications for Linux. We are also sorry to hear that you feel it has taken a week to tell you this. But I see in the ticket history that we have always responded to your queries within 24 hours. We also sent the keyboard backlight driver within 24 hours of your query. You can still return the laptop provided you meet the return conditions. This roughly means that you can return the purchase within 14 days of receipt. You must of course have all packaging and return the laptop in the same condition as it was delivered (so without any damages, usage marks). For more information: https://laptopwithlinux.com/return-conditions/ Nonetheless, we are of course sorry that you are dissatisfied and would like to thank you for your feedback. Sincerely, Laptopwithlinux
very good laptop. ubuntu cannot get software updater to run and terminal will not recognize me - came up with the word jonson, copyright and then went blank. Could not fix problem, had to load second user, ok so far.
I ordered my laptop on Friday, it arrived on Tuesday! It worked perfectly, but the docking station I ordered was missing. I called, they immediately apologized and sent the missing item the same day. I would recommend their service and their hardware!
I wasn't sure what I should get based on my needs, so I reached out to customer service and they were super helpful and responsive. I ordered from the US and got the laptop in less than a week after submitting my order. I definitely recommend!
I got the Clevo compact performance and it fit my needs perfectly. It is incredibly fast for the large-scale computational physics simulations that I need to run. I had a very minor issue with a driver for the keyboard light. Support was able to help me fix it almost immediately. This machine is so powerful that I can't imagine I'll be in the market for a laptop any time soon, but when I am, I will absolutely be going back to Laptop with Linux.
All I ordered had arrived in time. My computer was packed very well. Everything works as it should. Computer appeared to be cheaper than on average on market. I'm just happy))
Als besteller en gebruiker van System76 en Tuxedo laptops, kan ik stellen dat de configuratie omgeving van Laptop met Linux hier zeker niet voor onder doet. Het is duidelijk wat de consequenties zijn in prijs van de keuzes die je maakt en ook welke keuzes beschikbaar zijn. In de configuratie wordt aangegeven welke keuze de meest populaire is, vind ik een leuke toevoeging. Waar jullie in uitblinken is de ruime keuze in distributies die aangeboden als vooraf installeerbaar. Kortom, een mooie Nederlandse toevoeging aan het LinuxLaptop aanbod.
credit card option for payment took me in loops; enter in credit card info, return to order confirmation page, enter in credit card info, etc. only worked when i paid through paypal.
The laptop arrived earlier than expected and was setup as-per my specific requests. I had cause to report a problem (no fault of Comexr, just "one of those things") and the customer support was excellent, to the extent that they sent a replacement part, no quibble. Brilliant service from a brilliant company.
The ordering process was very easy with lost of good options and the ability to send a message to a real person with my specific requirements. It's increadibly valuable to have the 3-year warrenty option and to be supported by people who understand Linux. Delivery was fast and the laptop has been great. Overall, just an easy and satisfying expereince.
I've had my laptop for about 2 1/2 weeks. The website and the ordering process are simple and easy to navigate. The options and their cost are clearly described and easy to update. Order fulfillment and delivery (Netherlands to the U.S.) was remarkably fast; about 36 hours. The packaging was excellent so that I was not concerned with "rough handling" by the carrier. The simple setup was primarily to change the password for the root-privileged user that was created for me using a username that I selected. The performance thus far has been excellent. I've contacted support twice. The responses have been swift and professional. The first issue was a simple "where do I find" type of question. The second contact was for a performance issue that I suspect is an OS issue. I downloaded several updates for the OS and, at this point, I am waiting to learn if it is or was an OS issue. Support at LaptopwithLinux responded quickly to the problem and directed me towards the log files that I should provide to them if the problem reoccurs. In conclusion, it's all very good so far.
The company is clearly well-run and efficient and provides a good range of machines. As a retiree I found the prices a little high but recognise the current market pressures. I am enjoying the challenge of an up to date version of Ubuntu and overall am very pleased.
I was pleasantly surprised to find a company that offers Linux laptops in such a hassle-free way. I liked the fact that the devices can be personalized with your own logo. The laptop itself is very well manufactured. The display could deliver slightly better colors.
Since the prospection phase, the team answered all my questions clearly and gave me the support I expected until the moment my unit was delivered. For that specific niche (buying a Linux distro-based computer), it was a first for myself and I’m very pleased with it. I’ll certainly consider them in future projects and recommend them for everyone else.
Deze ubuntu laptop bevalt me goed. Je moet wel de tijd nemen op alles goed te leren.Eindelijk verlost van de microsoft rommel.
The order when fine and the hardware seems very nice. The staff is friendly and answer question quickly and knowledgeably. One misconfiguration on first boot was a blocker for some time but a solution was found One thing missing is the choice of the window manager, kde, gnome,xfce on your distribution Cheers
Very efficient delivery of hardware and selected OS. One small issue is that the order never left processing until I got notification that the PC was completed, so I was not really sure if the order was accepted. It was, and I am very happy with the result.
Easy to make choices when ordering. My few questions were promptly answered. Dispatched on schedule. Slight delay in delivery but I was kept informed by carrier. Very pleased with what I ordered, a fairly basic laptop running Ubuntu.
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