Simple and straight forward
I like all the options available, and the process of choosing was straight forward. The disk partition exactly as I asked for, 5 partitions, all the right size, in the order I asked for. The company happily installed 2 OSes for me to try out. I really intended to install Debian myself. Debian wasn't one of the options for OS, but I was able to install it on one of the partitions without any problems. (I'm an old hand at Debian.) The Debian-based OS that came on the system were a fall-back and assured me that Debian would work fine.
Service was efficient. I've had the computer for 2 months now, and everything seem to be top notch. Well built. Nice system overall that seems worth the cost to me. I chose it over a System 76 offering because of the included headphone/microphone jack.
Only questionable thing is that the fan goes on and off frequently, even when I'm not pounding on the CPU much. Part of the minibox gets a bit warm. I've never owned a minicomputer before, so I'm not sure if it's normal. Hope it doesn't affect the hardware longevity.