Filters

10

Quick and simple transaction-5*

Online configurator is so easy to use and delivery was rapid. Gas strut works flawlessly!! Very impressed!

  • Would you recommend us? Yes
9

easy and super fast

easy online ordering, received next day. item arrived and did the job perfectly. no issues

  • Would you recommend us? Yes
10

Very impressed from telephone support, to calculator and a perfect action when fitted.

Couldn't have been more helpful on the phone. This was my first attempt at designing a job needing gas struts. It would have been a disaster without the support, so thank you. Really pleased with the final millimeter perfect job that functions exactly as suggested in the calculator. Fantastic result. Thanks

  • Would you recommend us? Yes
10

Great service

The online gas spring calculator is brilliant and phone/email response from David Chapman has been first class

  • Would you recommend us? Yes
9

easy ordering, good information

very good, easy to order, technical information good for what was required for job

  • Would you recommend us? Yes
10

brilliant online gas strut calculator

excellent website very informative and easy to navigate

  • Would you recommend us? Yes
10

helped by staff on the phone thank you as required.

helpful staff on phone so got what I required thank you.

  • Would you recommend us? Yes
10

Great Service

Good range of parts and a website that actually helps with your needs. Fast delivery so all good.

  • Would you recommend us? Yes
9

Great

Good configuration tools on website

  • Would you recommend us? Yes
10

Excellent website, easy to use.

Goods was despatched and all sorted.

  • Would you recommend us? Yes
2

Disappointing.

I hope this error can be corrected. I ordered from you two gas springs for my hymer 584 campervan. to replace the struts in my pull down bed. Which I felt were weak and were getting very hard to operate . They have a rating of 1700N so I ordered slightly stronger ones 2500N. The trouble is the old struts with the eyes fitted at either end are 34cm. The new ones which I ordered from you as a direct replacement are 3 cm longer at 37CM with the eyes fitted! The old gas struts are as follows: NITROLIFT GS14-27-150- 200 08/ 2011. 1700N. Your replacement is as follows: ECKOLD GSS14150 2500N. If you wish I can send you photos? Regards. Fergus Moloney.

  • Would you recommend us? No
10

Brilliant Service

Brilliant Service fast delivery and perfect fit thankyou

  • Would you recommend us? Yes
10

Great product and service

Ordered gas spring - arrived following day, fitted perfectly. Great outcome

  • Would you recommend us? Yes
9

Excellent

I was worried about getting the right product specification but the online piston calculation tool worked well to provide the right solution and dimensions, the team has been very helpful in giving advice and the items arrived in a timely manner and worked.

  • Would you recommend us? Yes
9

Great service and Product

I needed my gas strut in a hurry and they didn't let me down. Delivery was fast and I had my machinery fixed in no time. Great service, thanks very much.

  • Would you recommend us? Yes
10

Great customer service, very helpful.

Great customer service, very helpful.

  • Would you recommend us? Yes
10

Allowed me to choose the correct kit for my needs

Basically I was able to pick and choose the correct gas spring for my need, for a caravan door off all things . Also I only needed one. Arrived just 2 days later and I fitted it within minutes.

  • Would you recommend us? Yes
9

Great service

Good planning tool on the website which is essential in my experience.strut was delivered very quickly and worked exactly as planned.

  • Would you recommend us? Yes
2

Why ask for a review ?

Not delivered as yet . If you have delivered , where to and who signed. I really need these today and no show as yet .

  • Would you recommend us? No
10

All excellent !

Excellent service

  • Would you recommend us? Yes
8

Great product but could be improved.

Great to find a UK company making quality replacments for difficult to source spares. Super fast delivery via DHL. Room for improvement in: Website It is not clear that you have to use the "spring configurator" to buy a gas strut with the ends on it. When I search by manufacturers part number and see a picture of the part I require then I don't expect to have to do any more. Hardware The design of the screw on pivot ends should be modified to have a radius on the end of the boss next to the pivot point rather than the current straight one. This would increase the pivot clearance to 10mm and avoid the need for numerous warnings about pivot clearance on the website. The radius could be cut with the same tool used for drilling the pivot hole, so would cost nothing but simplify and thus improve the customer experience when using the part.

  • Would you recommend us? Yes
10

Excellent

I ordered the wrong gas spring and they refunded the original very quick and set out the new one straight away. Very happy with the service and would definitely use them again.

  • Would you recommend us? Yes
9

Outstanding springs at the right price

The gas springs that arrive were just as promised and in great condition. They arrived as promised and are beautifully engineered. Would definitely recommend this supplier

  • Would you recommend us? Yes
7

very good

sent in a drawing of our project and quickly recommended the struts to do the job. Arrived quickly fitted and work well.

  • Would you recommend us? Yes
10

Exceptional, speedy service

Online design was exciting, ordered and delivery to Irela d un two days

  • Would you recommend us? Yes

Company details

15 Lifford Way

Coventry CV32RN

44(0)24 7645 5580

[email protected]

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