Filters

7

Good

I installed the gasspring on the tractor cab doors and found that they opened too quickly compared to the tractor's original strut.

  • Would you recommend us? Yes
2

You sent struts that were not a match

The struts sent were the wrong replacement for the one that was needed.

  • Would you recommend us? No
4

I want to love this company.

I have been using Gasspringshop for over 4 years. The websites calculation tool is extremely useful for finding the right spring. The first handful of springs I purchased were actual STABILUS branded springs. They worked great for several years. In more recent years every spring I've purchased has been a HAHN branded spring. I understand HAHN is now a stabilus company but the quality of spring is noticeably lower. The few sets of HAHN springs I've used have failed after 7 months of normal use while the STABILUS springs still perform great after 3+ years. I have made over 20 phone calls to the company in attempt to speak with someone about the quality difference and the availability of the originally used STABILUS springs. I have left multiple voicemails and been transferred to the sales department over 10 times and still haven't been able to speak with someone about the issue. I use a lot gas springs but have been forced to search elsewhere due to lack of response on this issue.

  • Would you recommend us? No
10

I am a millwright in a thermoplastic cabinet door manufacturing plant.

Easy to understand website, good size selection and fast delivery.

  • Would you recommend us? Yes
3

SHORT ITEMS IN THE PACKAGE PACKING SLIP QUANTITIES DID NOT MATCH THE ITEM IN THE BOX

STILL WAITING FOR MISSING PARTS FROM MY ORIGINAL ORDER RECEIVED THE MISSING ITEM 2 WEEKS AFTER SEND THEM A MESSAGED

  • Would you recommend us? No
2

Absolutely no accountability

For my first order I waited 4 months for delivery, even though it showed in stock on the website. I placed an additional order on Sept 5th of this year, and I still do not have the product. I do not know how you even stay in business. James Reimer

  • Would you recommend us? No
8

Easy to use website

Overall as a first time customer, I was pleased. The website was easy for ordering. My only complaint is no contact number to verbally reach who I was dealing with when he had an issue with the shipment. Sometimes its just easier to speak with a person.

  • Would you recommend us? Yes
4

faulty seal

When i received the spring and installed it the oil leaked out. I contacted them and they said a replacement would be sent. That was about 8 weeks ago and still no replacement

  • Would you recommend us? No
1

They changed the model… so don’t fit

Not too impress Same part same number but the fitting around the is different so does not fit, so I have to work the metal extremities to Make it fit, doesn’t look professional… All this for 2mm !! It’s taking me at lease 2 hours extra work to make all 8 gaspring fit

  • Would you recommend us? No
10

Super

Great experience from start to finish

  • Would you recommend us? Yes
10

Easy process for first time buyer

I have never purchased a strut before so having a sophisticated configurator was really helpful to understand how it was going to react and to figure out what exact strut I needed. Shipping time was adequate and install was a breeze. Thanks

  • Would you recommend us? Yes
7

Responsive

We had an issue with the Gaspring size not working for our application. After contacting Gasspring, we were issued a return authorization and received our credit, shortly thereafter. Thank you.

  • Would you recommend us? Yes
10

Thank you

Everything was like ordered

  • Would you recommend us? Yes
10

exactly what I meed

Fast delivery. The parts I received fit perfectly.

  • Would you recommend us? Yes
10

Very well designed website

Great detailed information to assist in choosing the exact spring for your specific needs

  • Would you recommend us? Yes
10

Easy ordering and fast delivery

Website was very easy to use and navigate. Prompt reply and service. Fast delivery.

  • Would you recommend us? Yes
10

Excellent Service , Great Product

Great Variety of products!!

  • Would you recommend us? Yes
10

Works great, calculator is helpful

The calculator got me right in the ballpark. The 120lb trapdoor to my basement now opens at a slight pull and can be left to close on its own softly. Much better than the rope and pulleys that preceded!

  • Would you recommend us? Yes
10

Fast delivery and good product

Good product and fast delivery. Not surprised on duty for Canada

  • Would you recommend us? Yes
10

Fit as expected

Just replace the old 839531-0075N with this one. Now my Sportrack cargo box stop falling on me when it is open.

  • Would you recommend us? Yes
10

Good product

Fast delivery

  • Would you recommend us? Yes
10

Was looking for the right gas spring right now and found it here.

Had a 83 lb floor hatch that needed a gas spring assist so anyone can open or close it safely. There are lots of gas springs for sale on line but there is absolutely no mention of attachments points or hardware. Gasspring.ca has an excellent calculator to help you find the correct spring and tells you exactly where your mounting point locations should be. If I ever need another gas spring Gasspring.ca will be my only go to choice. Well worth the money and time savings.

  • Would you recommend us? Yes
1

FailureTo respond to issue

When we received our order from Gaspring we could see the gas shocks were incorrect. We sent an email to Gasspring to let them know. We sent two emails and made four phone calls, asking for a return authorization. We only received one response saying he had been on holidays. Two weeks later we are still waiting for their response or return authorization.

  • Would you recommend us? No
10

Fantastic product, fantastic website and support

Would definitely buy here again! Everything is exactly as advertised. I received the product in an acceptable time frame. Use the website to help determine where to install and it was perfect.

  • Would you recommend us? Yes
9

Great overall

Great variety of product to a reasonable price met the delivery times

  • Would you recommend us? Yes

Company details

1201 Tulip Drive

Gastonia North Carolina 28052

+1 (704) 810-3526

[email protected]

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