Filters

2

Poor customer service

I ask for a return multiple time and they didn't respond. How hard can it be to care for customer???

  • Would you recommend us? No
8

good

We received the incorrect product, when we called to inquire customer service was wonderful and replaced item very quickly

  • Would you recommend us? Yes
10

Excellent

.

  • Would you recommend us? Yes
9

Easy

Ordered online, easy with no problem.

  • Would you recommend us? Yes
1

yet to be done

USPS is having issues with shipping as they don't recognize address. they have tracking number as 9300120111410471626593. Your order# is WS12032CA. the address is all correct. This is a second package from you and first came ok. this is only package I have outstanding.

  • Would you recommend us? Yes
10

great service will use again

excellent first experience

  • Would you recommend us? Yes
10

Great design tool helped with my spring selection

Gasspring offered a great design tool to help me specify my gas spring ... thank goodness I didn't have to relearn freebody diagrams!

  • Would you recommend us? Yes
2

bad

Item received was not ordered. (kessebohmer model 7954RG) The cost to return the item was $23 and the cost of the item received was $49. will not recommand Gassspring.ca

  • Would you recommend us? No
10

Perfect

Perfect configurator, fast shipping and works just as described.

  • Would you recommend us? Yes
10

good product

Super good product

  • Would you recommend us? Yes
9

Very responsive and quick shippong

Ordered a small item and it was here exactly as promised.

  • Would you recommend us? Yes
10

Excellent!!

Fast, cheaper than the US equivalent, which refused to ship to Canada anyway. Top Marks.

  • Would you recommend us? Yes
10

Quality product with lots of options

The Gassprings I ordered are a replacement part for an Italian glass drill. It is the exact part and the same German manufacturer. We didn't have to wait a long time from Italy and a high price because they are made in USA. Received my order in 5 days shipped to Canada. The gas shocks come in many sizes, strengths and many types of attachments. Great product great price.

  • Would you recommend us? Yes
8

Good product.

OK

  • Would you recommend us? Yes
10

Product shipped as described and quickly.

Product was very easy to order on line and when the order was placed, the communication was excellent and the shipping details given were easy to track. We have recommended the company to others we know who may need to order products in the future.

  • Would you recommend us? Yes
10

great right from the design staage

Sent them the specifications and they sent back the design exactly what i needed.

  • Would you recommend us? Yes
10

Exzellent Quality, much better than the Amazon stuff, and Service

Huge selection and easy tool to build my own spring. Shipping to Canada was no problem.

  • Would you recommend us? Yes
9

very good information

the online information was very clear and informative. I needed to replace some gas springs. I learned something along the way!

  • Would you recommend us? Yes
4

Poor service response cost me money

Product and design tools are great. Have also purchased from Gasspring in the U.S., however my recent transaction in Canada was disappointing. Delays and incorrect guidance by customer service in what thought was a cancelled first attempt to order, resulted in a two identical orders being placed, and an additional $30 charge to ship one back to them in N.C.

  • Would you recommend us? Yes
10

Quick. Fit. Happy

The website shows all dimensions which makes for correct fit first try b

  • Would you recommend us? Yes
10

Quick shipping and the exact spring I needed.

Easy to use website.

  • Would you recommend us? Yes
10

Nice

Really esay

  • Would you recommend us? Yes
9

very convenient calculator

solved problem access hatch operation

  • Would you recommend us? Yes
8

Web site was good but needs a phone number to call with advanced technical questions.

Company seems good. Website has everything you could imagine for gas springs/shocks. Would be nice if it was easier to find accessories or alternate fastening connections for the ends of the shocks.

  • Would you recommend us? Yes
10

Many parts available at an affordable price

Many parts available at an affordable price. Almost all parts are in stock and the website offers good configuration device. Nice service too. I recommend it.

  • Would you recommend us? Yes

Company details

1201 Tulip Drive

Gastonia North Carolina 28052

+1 (704) 810-3526

[email protected]

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