Filters

10

Excellent

Très bon cylindre de qualité exactement la bonne force. Calculer via leur logiciel sur le site internet

  • Would you recommend us? Yes
8

Parts were exactly what I ordered. Fit right and worked perfectly.

Very easy to deal with.

  • Would you recommend us? Yes
10

Very good products

Perfect website, professional, fast shipping

  • Would you recommend us? Yes
8

A great upgrade.

I upgraded the gas springs to stainless steel on my boat. Time will tell if they can stand the harsh salt environment.

  • Would you recommend us? Yes
1

Worst customer services

If you try to call the company, no-one will answer. During work hours, it always goes to voicemail. I left multiple voicemail about an order, and never received a call back. If you are lucky, you will get a short email response with nothing really to say. I have been trying to get a refund for 2 months now, and they are still not able to call me so we can talk about the glitchy website. Again and again, I get short emails without answering my concern. Save your money and time, shop elsewhere and get a much better deal. Never again

  • Would you recommend us? No
10

it works.

Ordered product online and came before due date, installed item as per drawing and worked fine. Everything is ok. Thanks James

  • Would you recommend us? Yes
10

Easy to select the right product and fast delivery excellent.

Easy to select the right product and fast delivery

  • Would you recommend us? Yes
8

good

produce was shipped and appears to great quality the end hard ware was not shipped with the order so delayed in the install

  • Would you recommend us? Yes
10

Fast shipping and excellent product

I was worry because I didn't receive a track for my shipping so I sent an email asking about it, one hour later I have the product waiting for me in reception, product working even better than originals

  • Would you recommend us? Yes
10

Quick and easy to order and receive.

The site was quick and easy to use. Calculating the size of the Springs needed was easy to do and was very helpful. Delivery was quick and timing accurate.

  • Would you recommend us? Yes
1

The gas lifts I received had no way of attachment

They were also too short - they were at least 4” too short. There was no way of attaching the bottom of the lift ball into a socket.

  • Would you recommend us? No
1

CRAP

It's been over 3 weeks since my order they took my money but haven't provided me with any details about the shipping. I've sent now 3 emails with no answer to any of them and still don't have my order

  • Would you recommend us? No
10

Great service, great product!!

It would be nice if you could provide free shipping on orders above a certain limited..

  • Would you recommend us? Yes
10

excellent service and shipping within time stated

I was impressed with the Calculator portion of your website. Just enter the data requested and it figures out the placement of the brackets and type of gas spring. Unfortunately for me, the weight was incorrect resulting in only requiring one gas spring not two as ordered. Can I return it or if I turn the gas spring upside down will it assist with returning the lid to the down position?

  • Would you recommend us? Yes
10

What I needed, in time.

Easy to deal with, quality products

  • Would you recommend us? Yes
10

Nice product and fast delivery

Ordered a pair of springs and hardware, they arrived extremely quickly and appear to be good quality

  • Would you recommend us? Yes
10

Uplifting

Gad springs I ordered work great!

  • Would you recommend us? Yes
9

Shipped as described the next day, well made product.

Only reason I didn’t give 5 full starts is because they could have a better selection of 16mm brackets.

  • Would you recommend us? Yes
9

Shipped as described the next day, well made product.

Only reason I didn’t give 5 full starts is because they could have a better selection of 16mm brackets.

  • Would you recommend us? Yes
10

Educational and helpful

My original supplier could not help with the proper specifications. Your company went above and beyond till we figured out exactly what we needed

  • Would you recommend us? Yes
10

All good, no surprised

Item as described. Prompt shipping. No issues. Will deal with company again.

  • Would you recommend us? Yes
10

Great customer service!

I found what I thought I needed on your website and then phoned twice to check on a couple of fittings. In between calls I also emailed a couple more questions. Each customer service rep that I dealt with was extremely knowledgeable and pleasant.

  • Would you recommend us? Yes
9

Easy Ordering Process

I required several of one specific size of gas spring. Their site indicated they sell them, but I was unsure of how many they had in stock. I tried calling them, which turned out to be a waste of time: nobody answers the phone or returns calls. Emailing them was more successful: I received a reply within a day or so, indicating they had sufficient stock for my order (no back order delays). Shipping was fast and reasonably priced. The cylinders themselves had screw-on eyelets which required assembly, which was not mentioned in the description. It didn't matter much as the cylinders fit just fine, and the chances of the eyelets spinning off during use are virtually zero. I applied a little threadlocking compound which would eliminate the possibility either way. Ultimately, I would buy again.

  • Would you recommend us? Yes
9

Easy to navigate website

I searched the part number and the website was able to provide a replacement part that fitted.

  • Would you recommend us? Yes
10

Great service and excellent customer service.

I was having a difficult time locating a gas spring that was a certain size. I found gas springs on the internet and contacted them. I received an email back from Tiffany and she found exactly what I was looking for. She made the whole process very simple and product was shipped out very quickly. Leslie Sheppard Toronto, Ontario

  • Would you recommend us? Yes

Company details

1201 Tulip Drive

Gastonia North Carolina 28052

+1 (704) 810-3526

[email protected]

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