Reviews for Gasspring.ca

my order was for a 440 newton gas spring, waited weeks and have to pay duty fees for the wrong actuator, they sent a 950 newton. thanks.

The online tool is impressive. Given we are building some special cabinets I wanted to be sure I had the right shocks for my project. After defining my requirements with the on line tool, I emailed them and verbally went over my project. My experience: -the first set of shocks I ordered didn’t fit -they short shipped my order by two shocks -it took multiple days to get a response back after realizing the shocks didn’t fit and were short shipped. -I regrettably reordered the correct size after waiting for 3 days for them to get back to me -I once again paid to have them shipped by air, unfortunately they managed to ship them ground so it took 10 days for the proper shocks to arrive. -these multiple delays resulted in a missed project deadline -stuck with two shocks that I’ll never use because the cost to ship them back exceeds the cost of the shocks.

The young lady I spoke with on the phone was friendly, knowledgeable and handled my questions easily

I had to replace two gas springs on a pool table that I purchased, the original gas springs were made in China, even though they had the information on the original gas spring label, no one could help me, until I found Stephanie at Gasspring.Ca She directed me through a series of questions, a couple of photos sent back and forth until we zeroed in on the correct item. I ordered two Gas springs they arrived within a week, easily installed and work great Thanks Stephanie

tout est excellent

Have not received it

Order parts online, which was very easy, they shipped and delivered quickly and kept me informed, great job

TECHNICAL ASSISTANCE WAS GREAT , RESOLUTION TO PROBLEM RESOLVED WITH PROFESSIONALISM

I have purchased a few times with always good results.

Very helpful staff. Stephanie found my online order and provided a tracking number and it arrived within the predicted time.

I appreciated the step-by-step design process on your website. Took out a lot of guesswork. But I ordered on January 1, and still haven't been notified that it has shipped.

Recently placed an order but did not get any confirmation of receipt or when it would ship. Getting this information would be nice to get. Roger

plenty of customization options. nothing is unclear. item as expected.

Had what I needed and they were in stick with very fast shipping. Great company to deal with will shop here again

Good

The package arrived faster than anything from Amazon Prime ever has, and it was shipped over night from the US to Canada! Wow your staff must be on call 24/7. Impressive turn-around.

I loved the design options on the web site, it made it simple to figure out the size and mounting options for the gas springs.

Springs and their jobs are explained very well.

Once I got all the measurements, I found the exact one I needed and I got it in less than a week in Canada. The Gasspring was better built than the original and works great.

Gasspring delivered quickly and exactly as ordered.

Very happy with the product quality. The online spring calculator made it easy to select a gas spring for my requirements. Shipping from the U.S. to Canada, was amazingly fast with no additional fees. Thank you. Brian

Staff was respectfull and pleasant after purchase to make sure everything was ok

Easy to order and quick deilvery. The Item fits perfectly.

After a lot of research I finally found Gasspring.ca. I especially appreciated the CALCULATOR tool. It amazed me. After entering the information I could provide, not only was I offered what the calculator figured was best for me, it even simulated and showed me how the suggested struts would perform plus I was given the exact measurements where to fix them. Because of my inexperience and my difficulty to figure what struts I needed Gasspring.ca provided this support like nobody. When I received my new struts I installed them as clearly instructed and the lid of my triple garbage bin opened and closed much better then I expected. It's a charm. Thousand thanks

I didn't think you could still get this quality It is very impressive. And when I had a problem with delivery, they stepped up and fixed it. Great people to deal with . Thank you.