Reviews voor Hair-Paradise.nl

Eenvoudig te bestellen goed product tegen een redelijkecprijs en ook nog eens snel geleverd. . Chapeau!

Op tijd verzanden

Duidelijk informatie en snelle bezorging.

wel aan de prijs

Door een verstrooidheid moest ik contact opnemen met de klantendienst, dit werd vlot beantwoord en geregeld

Ik heb altijd mijn twijfels om te bestellen bij winkels waar ze haar/cosmetica/verzorgingsproducten verkopen, toch had ik risico genomen om te bestellen en het bestelproces is uitstekend verlopen. Ik had de bestelling rond 14u00 gedaan en de volgende dag kreeg ik hem al binnen. Tevreden klant

Goed

De bestelling snel geleverd en zo als op foto

Alles was keurig op tijd en goede kwaliteit en redelijk geprijsd.

Ben heel blij met mijn nieuwe haarproducten. De levering is vliegensvlug en de producten zijn goed verpakt.

Snelle levering ,top kwaliteit producten

Blijven door gaan. Jullie producten zijn goed.

Zeer tevreden

Long story short: Service was fine. If you buy something they don't have in stock and they offer a substitution, pay attention, because it probably won't be in your best interests as a consumer. I ordered two 32oz bottles of conditioner, which it turns out they didn't have in stock. A woman called a couple times to let me know they were trying to sort it out and offered an alternative, which would be to send me smaller bottles of conditioner. I had asked if it would be the same amount of conditioner, and received the answer yes, so I agreed. I received 5 8oz bottles, which only adds up to 40oz -- a whole 24oz less than I ordered. I understand now that over the phone there was some miscommunication and perhaps I didn't pay attention as I should have, so I'm not entirely blaming the business here. They meant the PRICE would be equivalent, since the smaller bottles are relatively more expensive. To be close to being fair, I should have received at least 7 bottles, which would amount to 56oz, and I'd still be "losing" 4oz. Anyways, once I received the items and realized there was a problem, I called back to discuss the matter. I received the response that I could return the bottles and receive a refund. I am opting to keep the bottles because it is honestly too much of a hassle to exchange, and I need conditioner. I'm writing this review because: 1. As a consumer, I do have a legitimate reason to be dissatisfied with the service -- I did not receive what I paid for, and the alternative provided wasn't a fair one. 2. Consumers should know this shop doesn't update their stock as they should, which means you might pay for things which are unavailable and receive unsatisfactory alternatives. Positive points: the woman who called me on the phone the first couple times was very nice. The man who answered the phone when I called was also polite and seemed nice enough, even if he quickly dismissed my complaint and didn't solve the problem. Also, the delivery was fast and

Perfect

heel goed ervaring geen enkel probleem top

Prima klanteservice netjes bellen als er producten niet zijn alternatief geven. Prima winkel om je producten te kopen hoor.

Top snelheid qua verzending

Groot assortiment voorradig. Top kwaliteit voor een scherpe prijs. Snel en correct verzonden.

Producten volgende dag ontvangen

Snel geleverd

Ben netjes prive gebeld dat mijn bestelling zo snel mogelijk op de post gaat. Lieve vriendelijke damen. Perfect geregeld

Heel blij mee en snel verzonden

Ben blij met de produkten dat ik hier koop

Heel goed communicatie, ook op WhatsApp!