Antwort des Geschäftsinhabers
Dear Olli-Pekka Sundvall,
First of all, we would like to emphasize that we are very sorry that you have not yet received a response to your question regarding the compatibility of the parts.
We also deeply regret that you have not yet received the parts you ordered.
We see that you only asked whether the parts would fit together, but you did not send an email requesting to know why your order has not been received or what the issue might be. We would have liked to investigate this for you.
At Motorparts-online.com, we work with many different dealers, each offering their own parts through our website.
Therefore, the parts you see on our website are not only from Motorparts-online but also from dealers who use our platform to offer their parts for sale.
The parts you ordered come from a dealer who offers their products through our website.
We had to forward your query to the relevant dealer, and we always expect a response within 24 hours. Unfortunately, this has not been the case for you.
Additionally, we are very sorry that your shipment has still not been sent.
We will contact the dealer to request clarification on this matter and will, of course, keep you informed via the email address we have on file.
We hope this helps resolve the situation.
Kind regards,
Motorparts-online.com
