It was so easy to select and payfor. The seeds were shipped very quickly with no issues. ILGM notified me of every step along the way.
Well, I ordered the seeds. I got them within a week everyone crew they were all very uniform and their growth patterns and I just love the strain cheddar cheese. I am ready to grow it again and again.
Had issues with germination on my purcase of autoflower...my first time ever. Still don't know why it happened but it did.They took care of me and my new seeds have sprouted. LOVE ILGM
I had some seeds that did not germinate and these guys had the seeds replaced in 5 days.
I've ordered from you guys I believe two times now and I love the products that I get from you guys! Had an issue with a couple of seeds germinating but you guys are about your word you fixed it; which helps me feel more comfortable with your company I know that you guys are real! And you keep your word which is very important! So I give you five stars no complaints from me! I think it's cool because that way we don't lose anything if the seat don't germinate we actually get a replacement which puts us right back where we need to be so thank you for that! I had two plants grow from the last batch and they were delicious I'm still smoking them now! I love the plants so thank you thank you thank you thank you thank you I will be ordering more soon.
I've been a customer for five plus years and I have never encountered a problem, which have been very few, (from growing to billing), that they haven't made right and went out of their way to ensure my satisfaction. They are kind and professional and I highly recommend ILGM for any grower from beginner to pro. These people ROCK THE WORLD!! C
Seed from a couple orders ago got mixed up during shipping (caps came off seed tubes) There solution, offered 10 free seeds, I responded, how about i send back this mixed up mess, I want what I purchased, not a mixed up mess!
Hi Bob, Thanks for sharing your experience. We're very sorry to hear this. You should expect the seeds to arrive nicely tucked into their vials, of course. We understand that you do not want to grow all your strains out from one pile of mixed seeds, not knowing which is which. We will get a new shipment out to you ASAP. Our sincere apologies for the inconvenience.
You even check up on my progress, I like that!
Friendly staff , very professional, didn’t hesitate to fix a mistake I made with my order . They came through on everything they said they would I will definitely switch from my prior company to these guys , very impressed with service , staff , and over all vibes . I will definetly reffer this company to friends family and anyone I know who have the same green thumb that I do! Sincerely ..James Boethel
After having no luck I watched your germination, video again and again and again so I took a glass small glass of water filled it with luke warm water And let the seeds germinate four seventy two hours as you see in the picture, 2 of them floated to the top, never could germinate, and the other one germinated, is on the bottom, so now I will put that one in the soil and hope for the best.
the best of the best and the best customer service, they answer all your questions, simply 100% recommended.
Only one seed out of the 5 seeds on my last order ever germinated. I am not a rookie grower & have been growing for about 10 years now. Sarah handled my case, and I eventually got her to send me some replacement seeds but it took over 3 weeks for the issue to be resolved. It really screwed up my grow schedule. (but that is my problem) ILGM has usually been great to deal with, and this is only the second time in 10 years that I got a batch of bad seeds. Just wish the replacement time was a bit quicker. Thank you. & I will continue to do business with ILGM. Cheers- MP
Hi Michael, Thanks for sharing your experience. This is unfortunate to hear. You should expect most of your seeds to germinate, of course. And we do appreciate the feedback. You should not generally have to wait three weeks to get your replacements. We're definitely working on ways to improve this process, although it generally really doesn't take that long. Our apologies for the inconvenience. And thanks for the kind words! Happy growing! Alex ILGM
3 seeds now haven't sprouted. I requested replacements, but still haven't goten approval. It's been over 2 weeks, and I tried to soak more, stick in dirt, but no sprouts. The previous grow was 100%. Please send me 3 more Runts feminized.
Hi Chris, Thanks for your review! Sorry to hear this. You should expect all of the seeds to germinate, of course. No worries, though; our customer support team will make sure to arrange replacements for you right away! Our apologies for the inconvenience. Alex ILGM
I HAVE GROWN A NUMBER OF GREAT WEED PLANTS AND THIS IS THE PLACE TO GET THE SEEDS. YOU CANT BEAT THE GUARANTEE. ENJOYING THE GROWING AND THE SMOKING IN MY RETIREMENT.
I just received my order and the seeds arrived safely, but there was no packaging for the seeds at all. They were in vials, but they were just thrown in the brown envelope. The package arrived really beat up and the vials inside could have broken easily. The 4 vials could have at least have been put all together in one envelope as opposed just tossed in the package. I worked in shipping for many years and this would have never been acceptable under any circumstances. It’s the small things like this that reflect the professionalism of any business ! Also, the codes on your vials are very cryptic to the buyer. Some people just don’t have the ability to decipher warehouse stock codes and the simplicity of having the strains name on the vial is what they want. The majority of people categorize their seeds by the strains name. A tiny envelope containing the vial with the name on it would be satisfactory. A little Quality Control in the shipping dept. should take care of this minor issue, if anyone cares. That’s just my 2 cents worth !
Hi Ed, Thanks for sharing your experience. The vials should come in a branded ILGM foil pack. We're very sorry to hear this wasn't the case with your shipment. We'll reach out to you directly so we can confirm the issues, as well as offer you some compensation for the mistake. Our apologies for the inconvenience. ILGM
Soaked them they cracked open that was it was told they was premature give me the fat seeds I ordered of the app
Hi Shawn, Thanks for sharing your experience. We're very sorry to hear this. You should expect all of our seeds to germinate, of course. We're happy to see our customer support team has already replaced the seeds for you. Please keep us posted on how the new seeds do and let us know if there's anything else as well! Our apologies for the inconvenience. ILGM
i am in the beginning of growing my crop and i had a issue with some seeds not germinating and these guys were there every step of the way and even sent out replacements great company and i will be doing business again appreciate you ..
I just started ordering from them and my experience has been phenomenal. I got the Granddaddy Purps auto flower and it's some of the best money that I've ever spent. They arrived less than a week after I placed the order and the discreet packaging was excellent. They threw in a ten dollar coupon too. They sprouted within forty-eight hours and are looking gorgeous. I will definitely be having a green Xmas. ILGM is my go to for all of my grows now.
Very good working with them
I have ordered from ILM for a number of years now. I have always been quite happy with the delivery and quality of product. I have only one time experience non-germination top quality seeds top quality Company highly recommend.
I bought 10 auto flower white widow seeds and only 1 germinated. 1 out of 10. That’s horrible. I know it’s probably your business practice to give refunds, but I don’t want any of your crappy seeds. Please refund my money and I will gladly share with others about your customer service. Send me more seeds and I will just continue telling everyone the truth about your product.
Hi David, Thanks for sharing your experience. I am very sorry to hear this. You should expect to get far better results with our seeds, of course. We will reach out to you directly so we can see what we can do for you to get this sorted out. Apologies for the inconvenience. Alex, ILGM
OKAY...STARTED WITH (5) TANGIES ,AND (5) GRANDDADDY PURPLE. READY? (2) TANGIES POPPED AT GERMINATION, ALONG WITH (2) GRANDDADDY PURPLES. I GOT THE SEEDS ON SATURDAY..... IT'S TUESDAY MORNING AND THE 2 TANGIES AND ONE OF THE PURPLES ARE ALREADY IN THE DIRT WITH LEAVES!! FASTEST SEEDS I HAVE EVER EXPERIENCED!! ESPECIALLY FOR AUTOS. NICE, NICE. WILL SEND PICS IN THE FUTURE. JB
Unfortunately, out of roughly 30 seeds that I’ve purchased seven have actually grown to full-size plants. One which was very full, one I gave to a friend of mine and it was extremely full then several others were just average. I order all my fertilizers and products for mold, preventive, root, rot, preventive, and highest percentage of mine are not coming to full grown plants unfortunately but I like the product I like to support. I get an answer right away most of the times, but unfortunately it’s costly when I’m not coming back with Enough product to enjoy.
Hi Thomas, Thanks for sharing your experience with our seeds. I am sorry to hear this. You should expect to get better results, of course. We will reach out to you directly and make sure to get this matter resolved, no worries. Our apologies for the inconvenience. Alex ILGM
I have had great success with the well bred seeds from ILGM. I prefer the auto flowering varieties. I grow inside and they are just so easy to grow. My latest grow was the Apple Fritter. My favorite so far. I absolutely love this strain. There have been many others I enjoyed growing but the Fritter gets so frosty and delicious terpene profiles. Smaller plant but packs a punch!
Super easy, great service.
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