Goedemorgen, Bedankt voor uw vertrouwen en mooie beoordeling! Normaal zou u ook een trackingcode moeten krijgen. Bij hele grote of zware pakketten kan het zijn dat het pakket niet met DHL of PostNL verzonden wordt. Dan is er soms helaas geen tracking mogelijk. Vriendelijke groet, Team Techniek Totaal
Mooi om te horen dat u tevreden bent, ondanks dat er iets mis ging bij de levering van DHL! Inderdaad proberen we zoveel mogelijk onderdeelnummers bij de onderdelen te vermelden, zodat alles makkelijk te vinden is! Vriendelijke groet, Team Techniek Totaal
Thank you for your review! Great to hear that you are satisfied with our service. that's what we do it for! Friendly regards / Cordialement, Team Techniek Totaal
Goedemiddag! Mooi om te horen dat u met tevredenheid terugkijkt op uw aankoop bij ons! Tevreden klanten, daar doen we het voor! Fijn weekend! Vriendelijke, groet, Team Techniek Totaal
Good morning, Sorry to hear that you have not yet received your package. We first got in touch about this yesterday. We would like to resolve this with you. Yesterday we contacted the carrier, they informed us that there is a big chance that the package will be delivered today or tomorrow. See also our e-mail response yesterday. At the moment, we have no further influence on the delivery of the package, so we have to wait these 2 days. If the part is still not delivered by then, we will resend it to you free of charge. We look forward to seeing your response. We hope we can resolve it with you in a neat way! Our apologies for the inconvenience! Friendly regards, Gert Jan
Original review
Good morning, Sorry to hear that you have not yet received your package. We first got in touch about this yesterday. We would like to resolve this with you. Yesterday we contacted the carrier, they informed us that there is a big chance that the package will be delivered today or tomorrow. See also our e-mail response yesterday. At the moment, we have no further influence on the delivery of the package, so we have to wait these 2 days. If the part is still not delivered by then, we will resend it to you free of charge. We look forward to seeing your response. We hope we can resolve it with you in a neat way! Our apologies for the inconvenience! Friendly regards, Gert Jan
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