Very nice and fast support. Every time again.

A mistake or problem will always happen on a moment. Often with internet order it is a nightmare. With Zamnesia not, after sales service is always there to help. They're kind and fast and will find a solution that suits you. Buy with confidence !

Good

For years I was waiting Zamnesia to include Croatia in shipping list, finally that happens and I didn't receive my order thanks to DPD courier service. Very sad.

Great service

I ordered 2valhalla 15g . 1 Hawaiian 25g .1 Munster bud mix . but the 25 g og Hawaiian wasn't at the packeg

They ship what they say they will when they say they will. No mistakes, no delays

Fast delivery and straightforward instructions available on the website. I'm currently growing two strains which look healthy and I'm optimistic of getting good results.

Always have peace of mind, deliveries always fast and discreet.. love to use Zamnesia - great products and no surprises

Despite the error in the preparation of the package (the main item, i.e., the kit with mushrooms, is missing) the assistance received was fast and very professional. I was also offered a generous voucher as a refund, which I declined since I did not need it.

I had a product arrive damaged, but Zamnesia’s customer support handled the situation perfectly. They responded immediately and offered me a solution right away. I was even given the choice of how I wanted to proceed, which I really appreciated. The communication was friendly, fast, and professional. Truly excellent service – I’m very impressed and will definitely order again. Highly recommended!

Sehr große auswahl und alles kam schnell bei mir zuhause an. Die produkte haben alle eine sehr gute Qualität. Und es giebt auch sehr gute rabattaktionen Sehr zufrieden

Sehr sehr Gut Team

Easy to browse on site. Delivery came through door in the week. Was nice to get a mini cattaloge too.

Weiß nicht wie diese Samenbank ansonsten arbeitet, um Euro‘s zu verdienen! Jedenfalls habe ich 2 Jahre hintereinander über 20 Samen erhalten, von denen nicht „einer“ auf gegangen ist…! Letztes Jahr habe ich sie anstandslos erstattet bekommen! Dieses Jahr sollte ich das Saatgut aus der Erde raus popeln dokumentieren… und Fotos oder dergleichen machen…! Was soll das…? Zamnesia nimmt sich nichts davon an…! Nach dem ich 2 Jahre hintereinander „nicht“ das Beworbene,… keimfähige Samen bekommen habe… und „Nichts“ erstattet bekommen habe…, ist Zamnesia raus und nicht Vertrauenswürdig! Hätte man sich meiner Kritik angenommen, unverzüglich wie im ersten Jahr Ersatz geleistet…, aber so scheint es eine Betrugsmasche zu sein…! Logisch…, nur so kann die Firma ihre Samen verkaufen! Nicht weiter zu empfehlen!

Had a small issue with a recent order. Customer service responded with a choice of solutions and actioned my choice quickly. Great to know customers can shop with confidence!

I have bought many times truffles to Zamnesia and there were good. Customer service is a delight.

shipping was fast i have my first few pins now will send next rating when grown

Save Yourself a headache and get your FRESH SEEDS fast! So simple even I can do it....Stoned. Good luck wceryone

I had a germination Problem and 7 out of 8 dis Not germinated so I contacted zamnesia and they replaced all These seeds

I have been a Zamnesia customer for almost 3 years. I have always been very happy with the products I've ordered, but more importantly whenever I encountered an issue, the customer support team has always been quick to respond to my requests, communicative and engaging, and finally has always helped me reach a solution that has ALWAYS been satisfactory. I have never once felt cheated of a single cent, or an unwillingness on their end to guarantee my satisfaction. Thank you Zamnesia team!

Molto gentili e disponibili. Consiglio! Ho mandato delle mail per alcuni problemi e sono stati molto disponibili nel risolvere il problema.

I had problems with one order. Somehow the yield didn't come through. Amnesia support responsed right away and sorted it out. Great thank you. I'll be back.

Easy to use and produced solid results. Clear instructions and good pin formation. One star off because some mushrooms grew on the sides and were tricky to harvest. Overall, highly recommended for beginners and experienced users alike.

This is how you do customer service. Thx for the help.