confusion with the address, too long delivery
the order system automatically changed my address to a wrong one (i typed in my address correctly) my calls and emails to change the address seemed to have worked (was told the address was changed twice) but in reality it did not had to redirect the delivery to a packet shop to ensure i receive it the staff i spoke to were all extremely nice but I had to keep on top of the order throughout to ensure delivery on top of that the packet was dispatched more than ten days after the order - even though the promise was of 5 working days delivery. it then took nearly another week to arrive disappointing given that the order is time sensitive given the stressful experience i would not recommend zamnesia to others
Beveelt niet aan
24 March 2026
Krzysztof
Berlin