I initially ordered two mushroom grow kits from Zamnesia and used a coupon that promised a third kit for free on orders above €60. Unfortunately, the free kit didn’t arrive, and I had also bought accessories for three kits — which meant extra costs I wouldn’t have made otherwise. That said, I want to give Zamnesia full credit: their customer support handled the situation in a very professional way. They responded quickly, were polite and helpful, and took the issue seriously. They explained everything clearly and helped resolve the problem properly. Mistakes can happen, but what really matters is how a company deals with them — and in my case, Zamnesia did an excellent job. Because of their great support and professional handling, I’m giving them 5 stars.

Take more if you are brave :)

I had a great experience ordering from Zamnesia. The kit arrived quickly, discreetly packaged, and everything inside was well organised and exactly as described on the site. The instructions were clear, the materials looked high quality, and the whole process felt very professional. Customer support was also responsive when I had a question. Overall I’m really impressed with the reliability of the company and the standard of their products. I would definitely order from them again.

Found all kinda new herbs and stuff

It was my first time ever growing lovely things....i could not believe how fast the pins started to show and then fruit! will be using this company again in the future 10/10

Placed and paid for order on 14 nov, Still not here 10 dec only to be told wait another 7 days! Not happy

Product itself is great and I'll judge based off my first experience. My first order with Zamnesia went ok, slightly slower than quoted but all arrived fine. I understand Black Friday is a very busy time but using a delivery partner with such a terrible reputation isnt a recipe for success. 2 subsequent orders are taking forever, one was ordered one day later and it still hasnt arrived 7 days on from the first delivery.

O pedido está a demorar mesmo muito tempo , não estão a cumprir o combinado que era 5 dias úteis então quando o pedido chegar eu farei outro comentário a nível do produto , mas até agora é isto

Thank you so much for the quality and the service! Realy satisfying .

All good, like usually

Good value everytime

My order took a while to arrive due to carrier delays, but the Zamnesia team was incredibly kind and understanding throughout. They sent additional gift to make up for the wait, which was such a sweet gesture! A truly caring shop that treats you like a friend. Highly recommended!

Ik heb al meerdere keren besteld en het is altijd perfect gegaan! Echt een aanrader voor iedereen! Alleen producten van topkwaliteit!

Great, although no instructions coming with the grow bag. Pins are showing in around a week

ok

Although there was an issue with the Portuguese postal service misplacing the package, Zamnesia’s support team was tireless. Five stars all the way. Easy ordering process, clear information, wide product range, legal and safety details, packaging quality, and after-sales follow-up. It had already been recommended to me, and now I recommend it as well. Thank you!

From the very beginning I always was a big fan of Zamnesia. But in last year or two some things started getting worse. Kratom quality went from decent to sometimes less than average but the prices always were one of the highest on the market. And deliverance also went down. I think that’s because huge growth of customers. Just 1-2 years ago my orders would be delivered within 3-4 days. Now sometimes I have to wait for 2 weeks which is very bad when I order mushroom grow kit. I had so many kits that didn’t work and I blame long delivery. Even now I am waiting for my order more than expected. Due to Black Friday I was notified that all orders deliveries are postponed to one week. I made my order on Nov 22nd. So I assumed that it was supposed to begin its way to me on 29th or 30th. It’s December 9th now and my order still haven’t been taken to delivery service. They just created online badge. I mean… Why don’t you just say “we delay our deliveries for unknown time” instead of one week. I used to love Zamnesia mostly because of their most helpful support and customer service. But now I have no more excuses for everything that happened with my last 4-5 orders. I guess it’s time to say goodbye

Very helpful, a good alternative to other substances in my opinion.

Slow dispatch, slow delivery (took over 3 weeks), this is 1 out of 3 deliveries so far but by far the worst - other deliveries were within a 7-10 day timeframe

From start to stop with every order it's effortless, fast and great products.... would highly recommend you check them out and get ordering

I had bought 2 sets of seeds. None of which germinated. I buy mushroom growpacks every year but this was my first time trying to grow hemp seeds. My guess was even in summer the temperature just wasn't warm enough for them . I got InTouch with zamnesia the service was great. They got back to me promptly and on this occasion i was given a one off goodwill gesture to replace the seeds which I was really pleased with because the seeds aren't cheap. I have a heat mat this time so hope I will have better luck. Kala x

I sent so many emails to information on my delivery and it has been a week with no response. I asked for a refund and still no response. Don’t spend your money where a company only takes your money to have you call your bank to have investigated to get a refund. Amnesia doesn’t care

Berry pleased!

Do yourself a favour, and look everywhere else first!! I have made multiple orders from this company, and I've only had issues with them... Bad germination rates on their own products, and anything that does germinate, grows slow and stays extremely small. As for external products, you'll get better deals and faster delivery from their own sites - I'd highly recommend not using this site!!

Order arrived quickly. One item arrived damaged due to postage but this got swiftly resolved. Customer support was quick and helpful. Would highly recommend.