Great facility but with a very bad approach to people
Unfortunately there is no other facility of the sort in the surroundings so there is no alternative. Beautiful place with a huge variety of healthy animals. Very well maintained, professional, clean but the quality of service is disgusting compared to the facility. The staff that I interacted with gave me the feeling that I was bothering them. This has happened multiple times on multiple visits. They gave false information. Over the phone there is a certain rudeness, not to mention that they made me drive an hour and a half to realize that the fish I ordered wasn’t even there. Literally ridiculous, it’s a real shame. I don’t know if it has anything to do with me being a foreigner… maybe.
I am a business owner myself but in a domain where there is much more competition. If I’d treat my clients this way, in half a year I can close shop.