Filters

10

Op voorraad en snel

Op voorraad en snel met vriendelijke service/

  • Aanbevelen? Ja

Reactie van het bedrijf

Thank you for your feedback! We're glad you enjoyed our fast service and friendly support. We look forward to assisting you again soon! Kind regards, Customer service

1

wrong diagnostic which led to wrong products

You recommended several solutions with a 100% guarantee. We ordered the first solution, but it didn't work. We consulted you again, and you assured us that the next solution would work without fail. We immediately placed the order, but unfortunately, it also failed, leaving us in a difficult position with our customer.

  • Would you recommend us? No

Reactie van het bedrijf

Thank you for taking the time to share your experience with us. We are sorry to hear that things didn't go as planned and understand how frustrating this situation must have been for you. It seems there may have been some miscommunication along the way, and I apologize if we didn’t provide the clarity you needed. Our intention was to offer solutions that could help, but I understand they didn’t meet your expectations, and that’s not what we want for our customers. I also realize there might have been some confusion about how to use the products effectively. We’re here to help and would be happy to walk you through the process or provide any additional support you need. We’d love to talk with you directly to understand better what went wrong and how we can make it right. Please don’t hesitate to reach out to our technical support team whenever it’s convenient for you. We truly appreciate your feedback and would like the chance to improve your experience with us. Thank you again for bringing this to our attention. Kind regards, Customer service.

10

The most excellent support i experienced in years.

The most excellent support i experienced in years.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your feedback!! We are happy to hear that you had such a nice experience with us! Kind regards, Customer service

10

Excellent

professional

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for the feedback! Kind regards, Customer service.

10

fast cable delivery

i had ordered a camera but forgotten to include the required cable. the cable was ordered and delivered very fast

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your feedback! We're happy to hear that the cable arrived quickly and met your needs. If there's anything else we can assist you with, please feel free to reach out. Kind regards, Customer service.

10

Fijne service en mooi productassortiment

Aan de telefoon twee keer goed geholpen met de juiste match tussen camera en lens. Verzending is netjes en snel verlopen.

  • Aanbevelen? Ja

Reactie van het bedrijf

Thank you for your feedback! We're glad to hear that our service and product range met your expectations. It's great to know that our team was able to help you find the right camera and lens. We're also pleased that the shipping process went smoothly. If you need any further assistance, please don't hesitate to reach out. Customer service.

10

Goed en flexibel

Fijn dat jullie flexibel zijn in de betaling en ik via ons bestel en betaalsyseem proQme de order kon plaatsen.

  • Aanbevelen? Ja

Reactie van het bedrijf

Thank you for your feedback. Kind regards, Customer Service

10

Excellent adapter

Good communication, quick delivery

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your feedback. We're pleased to hear that the adapter met your expectations and that delivery was quick. Kind regards, Customer Service

10

Very satisfied

Very fast delivery, quick responses and support from customer service.

  • Würden Sie uns weiterempfehlen? Ja

Reactie van het bedrijf

Thanks for the feedback! We're happy to hear you were satisfied with our fast delivery and quick customer service responses. If you have any questions, don't hesitate to contact us! Kind regards, Customer service.

9

Great prices, great service, everything great

Bought quite a few cameras from these guys, prices are great, service is great, delivery times of the hardware is also very nice.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thanks for the review! We're glad to hear you found our prices, service, and delivery times great. Kind regards, Customer service.

10

Kamera für Fluorezenzmikrokopie

Die monochrome MER-2-2000-19U3M eignet sich auch sehr gut für Fluoreszenzmikrokopie.

  • Würden Sie uns weiterempfehlen? Ja

Reactie van het bedrijf

Thank you for sharing your experience with the MER-2-2000-19U3M! We're glad to hear it works well for your fluorescence microscopy. Kind regards, Customer service.

10

Kennis van zaken, goede service

Positive

  • Would you recommend us? Yes

Reactie van het bedrijf

Your feedback is much appreciated! We're glad we could be of assistance. Kind regards, Customer service.

10

Easy to get setup and Use

Good experience

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your feedback! Kind regards, Customer service

10

fast & accurate

Easy to order, great cooperation by yr side

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your positive feedback! If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help! Kind regards, Customer service.

9

Fast Delivery and good quality!

A very good company, I will continue to cooperate next time!

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your feedback. We're thrilled to hear that you were pleased with both the speed of delivery and the quality of our products. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us! Kind regards, Customer Service

10

Persönlicher Kundenservice und sehr gutes Preis/Leistungsverhältnis

Als Geschäftsinhaber, der auf präzise Bildgebung angewiesen ist, habe ich kürzlich eine Industrie-Kamera bei GetCameras erworben und bin überaus zufrieden mit ihrer Leistung und Robustheit. Insgesamt kann ich den Service uneingeschränkt empfehlen.

  • Würden Sie uns weiterempfehlen? Ja

Reactie van het bedrijf

Thank you very much for your feedback. It is highly appreciated. Kind regards, Customer service.

6

Prijs camera is competitive maar service om een is duur

De camera’s zij prijs technische competitief maar het kost 75 euro om de camera’s binnen 2 dagen te zenden. Dit is niet meer van deze tijd.

  • Aanbevelen? Ja

Reactie van het bedrijf

Thank you for taking the time to share your feedback with us. We understand that transparency is key, and we apologize for any confusion regarding our handling fees. Express stock incurs additional costs due to space, interest, and risk. Consequently, we charge €79 for this specialized service to ensure prompt delivery. However, it's worth noting that when products are available locally in our Express stock, they're immediately ready for shipping with Express Handling, offering the convenience of immediate dispatch. Standard shipping is always a more budget-friendly option. Kind regards, Customer service.

10

Outstanding products and customer service

Get Cameras were extremely kind to sponsor us with some amazing equipment for our RoboCup student team, Delft Mercurians. We had no issues with the cameras, they perform as advertised and enabled us to continue with the project and the company was extremely supportive of us overall. The customer service staff was friendly, easy to approach and helped us select the appropriate products which fit our use case perfectly.

  • Would you recommend us? Yes

Reactie van het bedrijf

We're thrilled to hear our cameras helped the Delft Mercurians. Good luck in future competitions! Kind regards, Customer service.

10

Good Experience

Top, good experience. Very attentive and quick to respond. Product arrived in good condition.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thanks a lot for your feedback. We truly appreciate you taking the time! Customer Service

10

Fast, friendly, competent

Every help I neede, thanks for great support

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you very much for your feedback. It is highly appreciated. Kind regards, Customer Service

10

Quick shipping and excellent customer service

We are a recurring customer at GeT Cameras since we are continously expanding our GIGE camera network that we use to monitor and adjust our scientific experiment. The customer service is quick, friendly and helpful, shipping takes place fast and the quality of cameras and accessoires is excellent. Very useful is also the provided software, including coding examples to implement the cameras in our systems.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your positive feedback! We're delighted to hear that you've had a great experience with our products and services. We strive to provide quick shipping, excellent customer service, and top-quality cameras and accessories. It's wonderful to know that our software and coding examples have been useful for integrating our cameras into your systems. Kind regards, Customer Service

7

Galaxy SDK requires QT4??

Im really surprised that the galaxy gui requires qt4. This is deprecated since years. Maybe an update is necessary The hardware is ok as far as tested

  • Would you recommend us? No

Reactie van het bedrijf

Thank you for your feedback. We are sorry to hear that you are not happy that you needed to install QT4 to make the programming example work. We will upgrade the Linux SDK by the end of July so that the GxViewer and Galaxy Viewer won’t need QT4 anymore. Please note that the existing programming samples still need QT4. If you need assistance, feel free to reach out to our support team at https://www.get-cameras.com/Support. We typically respond within 24 hours, or you can also call us for immediate assistance. Kind regards, Customer Service.

10

Fast and easy

It's been a positive experience, I have felt very supported and followed in all the process to order.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your feedback! We're thrilled to hear you found the ordering process fast and easy. It's also fantastic to know you felt supported throughout – that's something we strive for at Get Cameras. We're happy to help in any way we can! Thanks again for letting us know. Warm regards, Customer Service

7

facile

facile

  • Nous recommanderiez-vous? Oui

Reactie van het bedrijf

Thank you sincerely for sharing your feedback. Your input is greatly valued. Best regards, Customer Support

10

Vlotte service en mooie producten met een heel goede prijs-kwaliteit verhouding

De ondersteuning van Get Cameras is heel goed. Elke vraag wordt heel snel en correct beantwoordt. De producten zelf zien er goed uit en werken naar behoren. Wij twijfelden een beetje omdat we specifiek met een Beckhoff PLC werken voor onze vision toepassingen. Beckhoff vereist een camera die GigE Vision compatible is. De Daheng Imaging camera's zijn volledig compatible en werken perfect in combinatie met onze Beckhoff PLC's.

  • Aanbevelen? Ja

Reactie van het bedrijf

Thank you for your feedback! We take a lot of pride in our support team, so it's great to know they were able to answer your questions quickly and accurately. We're especially happy to hear the Daheng Imaging cameras are working perfectly for your vision applications! Thanks again for letting us know! Kind regards, Customer Service

Bedrijfsgegevens

Philitelaan 57

5617 AK Eindhoven

31408514838

[email protected]

Over GeT Cameras

GET CAMERAS “FAIR PRICED MACHINE VISION TECHOLOGY” We believe you deserve fair priced machine vision camera, lenses and lighting, with excellent support, service and quality. As an eager, ambitious and innovative company we have defined an innovative business model based on low margins per product, even for single pieces. We believe that every project starts with the order of a single camera. We sell industry proven machine vision technology with focus on machine vision cameras, lenses and lighting. We share our technical product knowledge with you on our knowledge center, during meetings, phone-calls, e-mails and remote sessions. Making sure you will order the best machine vision components for your project. We understand that every product and project has specific camera requirements. We have a large and strong camera portfolio, making sure we have the right camera for your application. Our industrial camera portfolio includes USB2, USB3, GigE, 5GigE and 10GigE camera technology with highspeed image-sensor up to 860fps and high-resolution global-shutter sensors up to 151MP. Generating great customer experiences is in our DNA. On our intuitive website, you can easily discover our products, instantly see all prices, you can generate quotations, place orders and get support. Call us, if you need personal support to select the best camera technology for your application. GeT Cameras Head office and distribution center is located in the middle of Brainport Eindhoven, the Netherlands. With sales offices in London (UK), Aachen (DE), Lille (FR) and Charlotte, NC (USA) we cover the European and North American market.

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