English
9.3
32 reviews in the last 12 months
93% recommends your company

Reviews for VA Imaging

  • Total score 9.5
  • Total number of reviews 269
  • Recommendations 96%
  • Page views 7,934

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9

Great customer service, fast delivery.

Unfortunately they could not help me finding a suitable camera+lens combination for a specific application, but they even assigned a physicist to my query.

  • Would you recommend us? Yes
anonymous
10

Absolut begeistert

Ich bin absolut begeistert von der MER2-160-227U3M-Kamera, die ich bei VA-Imaging erworben habe. Die Kamera übertrifft meine Erwartungen in jeder Hinsicht. Die Bildqualität ist scharf und klar, selbst bei schnellen Bewegungen. Die Installation war unkompliziert. Der Kundenservice von VA-Imaging war ebenfalls hervorragend. Sie waren sehr hilfsbereit bei der Beantwortung meiner Fragen und haben die Kamera schnell und sicher geliefert.

  • Would you recommend us? Yes
anonymous
8

Very good service

We are very happy with the quality of goods and services.

  • Would you recommend us? Yes
anonymous
9

Top

Top!

  • Aanbevelen? Ja
anoniem
10

I like the quality and price of the camera

I bought a camera and lens. It was delivered fast. Connecting was easy using their quickstep article. The image quality is really great.

  • Aanbevelen? Ja
anoniem
10

Great service

I needed a replacement part for a camera - not only was it delivered almost two weeks earlier than expected, but it also arrived well packaged.

  • Would you recommend us? Yes
anonymous

Response from the business owner

Thank you for your feedback. We're glad to hear that the replacement part arrived earlier than expected. Delivering quality service and ensuring your satisfaction is our top priority. If you ever need assistance again, don't hesitate to contact us! Kind regards, Customer service

10

Zeer prettig contact, snelle respons

Op mijn vragen kwam zeer snel antwoord. De juiste camera was snel bepaald en de bestelling meteen geplaatst. Camera binnen twee dagen in huis. Ik hoop in te toekomst opnieuw zaken te kunnen doen!

  • Aanbevelen? Ja
anoniem

Response from the business owner

Thank you for your feedback! We wish you success in your future projects. We look forward to the opportunity to assist you again in the future. Best regards, Customer service.

10

Great

These people know their subject. Thanks to their help, I was able to successfully complete my machine vision project. They are competent in optics and that makes the difference. Delivery and post-delivery service at the highest level.

  • Would you recommend us? Yes
anonymous

Response from the business owner

Thank you for positive feedback! We're pleased to hear that our expertise in optics and machine vision helped you achieve success with your project. Your satisfaction is our top priority, and we're committed to providing the highest level of service both before and after the sale. Please don't hesitate to contact us if you have any further questions or require additional support. Kind regards, Customer service.

10

snelle leverering en meedenken

goed product

  • Aanbevelen? Ja
anoniem

Response from the business owner

Thanks for your feedback! Kind regards, Customer service

10

Sehr gute Beratung, kompetentes Fachwissen, nett und zuvorkommend.

Qualität des Objektivs vergleichbar mit einem Objektiv von Edmund Optics zum halben Preis. Wir werden die Produktion auf das neue Objektiv von GetCameras umstellen.

  • Würden Sie uns weiterempfehlen? Ja
anonym

Response from the business owner

Thank you for your feedback! We're happy to hear that you found our advice helpful and that you're pleased with the quality and pricing of our lens. Kind regards, Customer service

10

Op voorraad en snel

Op voorraad en snel met vriendelijke service/

  • Aanbevelen? Ja
anoniem

Response from the business owner

Thank you for your feedback! We're glad you enjoyed our fast service and friendly support. We look forward to assisting you again soon! Kind regards, Customer service

1

wrong diagnostic which led to wrong products

You recommended several solutions with a 100% guarantee. We ordered the first solution, but it didn't work. We consulted you again, and you assured us that the next solution would work without fail. We immediately placed the order, but unfortunately, it also failed, leaving us in a difficult position with our customer.

  • Would you recommend us? No
anonymous

Response from the business owner

Thank you for taking the time to share your experience with us. We are sorry to hear that things didn't go as planned and understand how frustrating this situation must have been for you. It seems there may have been some miscommunication along the way, and I apologize if we didn’t provide the clarity you needed. Our intention was to offer solutions that could help, but I understand they didn’t meet your expectations, and that’s not what we want for our customers. I also realize there might have been some confusion about how to use the products effectively. We’re here to help and would be happy to walk you through the process or provide any additional support you need. We’d love to talk with you directly to understand better what went wrong and how we can make it right. Please don’t hesitate to reach out to our technical support team whenever it’s convenient for you. We truly appreciate your feedback and would like the chance to improve your experience with us. Thank you again for bringing this to our attention. Kind regards, Customer service.

10

The most excellent support i experienced in years.

The most excellent support i experienced in years.

  • Would you recommend us? Yes
anonymous

Response from the business owner

Thank you for your feedback!! We are happy to hear that you had such a nice experience with us! Kind regards, Customer service

10

Excellent

professional

  • Would you recommend us? Yes
anonymous

Response from the business owner

Thank you for the feedback! Kind regards, Customer service.

10

fast cable delivery

i had ordered a camera but forgotten to include the required cable. the cable was ordered and delivered very fast

  • Would you recommend us? Yes
anonymous

Response from the business owner

Thank you for your feedback! We're happy to hear that the cable arrived quickly and met your needs. If there's anything else we can assist you with, please feel free to reach out. Kind regards, Customer service.

10

Fijne service en mooi productassortiment

Aan de telefoon twee keer goed geholpen met de juiste match tussen camera en lens. Verzending is netjes en snel verlopen.

  • Aanbevelen? Ja
anoniem

Response from the business owner

Thank you for your feedback! We're glad to hear that our service and product range met your expectations. It's great to know that our team was able to help you find the right camera and lens. We're also pleased that the shipping process went smoothly. If you need any further assistance, please don't hesitate to reach out. Customer service.

10

Goed en flexibel

Fijn dat jullie flexibel zijn in de betaling en ik via ons bestel en betaalsyseem proQme de order kon plaatsen.

  • Aanbevelen? Ja
anoniem

Response from the business owner

Thank you for your feedback. Kind regards, Customer Service

10

Excellent adapter

Good communication, quick delivery

  • Would you recommend us? Yes
anonymous

Response from the business owner

Thank you for your feedback. We're pleased to hear that the adapter met your expectations and that delivery was quick. Kind regards, Customer Service

10

Very satisfied

Very fast delivery, quick responses and support from customer service.

  • Würden Sie uns weiterempfehlen? Ja
anonym

Response from the business owner

Thanks for the feedback! We're happy to hear you were satisfied with our fast delivery and quick customer service responses. If you have any questions, don't hesitate to contact us! Kind regards, Customer service.

9

Great prices, great service, everything great

Bought quite a few cameras from these guys, prices are great, service is great, delivery times of the hardware is also very nice.

  • Would you recommend us? Yes
anonymous

Response from the business owner

Thanks for the review! We're glad to hear you found our prices, service, and delivery times great. Kind regards, Customer service.

10

Kamera für Fluorezenzmikrokopie

Die monochrome MER-2-2000-19U3M eignet sich auch sehr gut für Fluoreszenzmikrokopie.

  • Würden Sie uns weiterempfehlen? Ja
anonym

Response from the business owner

Thank you for sharing your experience with the MER-2-2000-19U3M! We're glad to hear it works well for your fluorescence microscopy. Kind regards, Customer service.

10

Kennis van zaken, goede service

Positive

  • Would you recommend us? Yes
anonymous

Response from the business owner

Your feedback is much appreciated! We're glad we could be of assistance. Kind regards, Customer service.

10

Easy to get setup and Use

Good experience

  • Would you recommend us? Yes
anonymous

Response from the business owner

Thank you for your feedback! Kind regards, Customer service

10

fast & accurate

Easy to order, great cooperation by yr side

  • Would you recommend us? Yes
anonymous

Response from the business owner

Thank you for your positive feedback! If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help! Kind regards, Customer service.

9

Fast Delivery and good quality!

A very good company, I will continue to cooperate next time！

  • Would you recommend us? Yes
anonymous

Response from the business owner

Thank you for your feedback. We're thrilled to hear that you were pleased with both the speed of delivery and the quality of our products. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us! Kind regards, Customer Service

Company details

57 Philitelaan

Eindhoven 5617 AK

0031408514838

[email protected]

www.va-imaging.com

About VA Imaging

VA Imaging delivers imaging products designed for use in your innovative machines and projects. Our emphasis is not just on innovation for its own sake, but on providing machine vision products that empower you to apply your creativity in groundbreaking ways. With VA Imaging, your innovation finds a tangible expression in the world of Vision & Automation Imaging. We pride ourselves on offering customizable machine vision cameras, lenses, lighting and accessories that cater to even small-scale orders, ensuring that every project, regardless of size, benefits from a personalized approach. This flexibility allows our clients to experiment and innovate within their fields, using VA Imaging products as the foundation for their creative machine vision ventures. VA Imaging is committed to being your partner in crafting the future, enabling the transformation of creative ideas into practical, innovative machine vision applications. VA Imaging's Head office and distribution center is located in the middle of Brainport Eindhoven, the Netherlands. With sales offices in London (UK), Aachen (DE), Lille (FR) and Charlotte, NC (USA) we cover the European and North American market.

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